Account Manager at Fosad Consulting

Sales Main Territory:  Mainly France and Belgium

JOB DESCRIPTION:

This position is responsible for organisation Product Service sales to assigned customers in assigned territory. The Sales Man will report directly to the Branch Manager for services and is responsible for the Aftermarket bookings with assigned customers.

• Act as a liaison between customers and the organisation
• Manage customer relations and cultivate value-selling culture within customer organisation
• Generates bookings from organisation and non-organisation base and contributes to the achievement of maximum profitability and growth in line with company vision and values
• Contributes to the achievement of customer satisfaction and growth in line with company vision and values.
• Adheres to all company policies, procedures

Job Responsibilities:

 Coordinate Sales Activity with Customers

• Rotating and/or reciprocating equipment aftermarket sales experience
• Develop and maintain a detailed territory plan that ensures attainment of bookings targets
• Pro-actively promote and sell organisation’s products and services by visiting customers on a regular and planned basis.
• Work with North Branch team to develop proposals and solutions for customer requests for product services.
• Provide timely, accurate information on projects and tenders in the market, competitor placing and organisational positioning and make systematic updates to pipeline platform. – Use of the CRM tool is mandatory.
• Track planned outages, and monitor the health of key machinery assets within the assigned region
• Provide feedback and direction to any organisational department on all matters of opportunity, competition, loss, change, problem of market intelligence and strategy for territory for product service and new units business.
• Maintain good records for territory, of its present and prospective customers; also records relating to organisation’s competition and their activities.
• Actively records and keeps updated, the installed base of organisation and non organisation’s units across the assigned territory. 
• Develop strong, long-term, business relationships with customers.
•  Prepare and present professional presentations to customers relating to Product Services to customer management and staff.
• Discuss, negotiate and finalize proposals with customers including commercial and legal terms and conditions of sale/purchase.
• Responsible for timely submission of Risk Assessments (RAM) for approval purposes when offers / orders deviate from Company norms.
• Act as single point of contact when required on difficult company problems with customers to co-ordinate complex customer problems internal and external.
• Promote and organize customer visits to organisation’s facilities.
• Provide advice/ assistance to credit and collection, marketing and completes sales.
• Develop and maintain a detailed territory plan

Qualification

• Bachelor's degree (B.S.) in engineering required.
• A minimum of 5 years of post-graduate experience, which includes outside sales experience calling on industrial customers.
• Computer skills and ability to work with Microsoft Office suite of business programs

Safety

• Work safely and follow all rules and procedures.
• Complete all required safety training.
• Report all Near-Misses, First Aids and Incidents to supervisors.
• Attend and participate in all safety meetings and complete required BBAs.
• Conduct Behavior Based Safety Audits and report any safety concerns observed