Sales and Marketing Executive at Insiteful Solutions and Consult Nigeria Limited

Job Description

• A firm in Abuja is looking for freelance & in-house marketers to implement business development, sales and marketing function within assigned geographical territory needed to successfully drive their sales plan and achieve annual, quarterly and monthly targets.

Duties

• To sell the company’s services/products and increase number of clients (potential and existing clients)
• Establish and maintain existing clients and potential clients relationships
• Responsible for identifying potential clients and strategic business partners
• Set up meetings between clients and principal officers as required
• Develop presentations and proposals for current clients and new business pitches.
• Conduct customer surveys regularly and ensure service delivery is consistent and maintained at established standards.
• Identify and resolve client concerns (escalate as required)
• Investigate client complaints, determine source of issues and ensure corrective and preventive action is taken
• Follow up to ensure corrective and preventive action is taken to solve client complaints
• Promote awareness of the company via appropriate Public relations activities
• Represent the company at various community and/or business meetings
• Generate and send required marketing and sales reports to supervisor as and when required
• Carry out any other assigned duties as and when they arise

Key Performance Indicators:

• Actual sales generation vs assigned sales targets 
• Number of new customers vs existing customer base (80% increase expected)
• Number of marketing letters, pamphlets and sales packages distributed to assigned geographical location with proof of receipt of documents tendered back
• Number of up-sell of services to existing customer base (80% up-sell of services)
• No of successful online and offline marketing campaigns successfully created (minimum of 3 campaigns per quarter within 20% increase in sales after campaign