Field Services 6 (Hardware) - Oil & Gas at GE - General Electric

Career Level: Experienced
Function: Services
Function Segment: Field Services
Location: Nigeria
U.S. State, China or Canada Provinces:
City: Onne
Postal Code:
Relocation Assistance: No

Role Summary/Purpose:
The hardware field service engineer will be in charge of pre-defined operation, installation, maintenance, testing,adjustment; troubleshooting proactive support and representation and technical assistance based on good engineering, manufacturing, installation and operation practices as applicable to upstream oil exploration/production equipment and in accordance with contractual work scope requirements.
 
Essential Responsibilities:
· Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
· Provide on-site interpretation of data and technical instruction
· Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
· Provide technical assistance through on-site guidance and training in proper operation, maintenance, and
troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation ofdata and technical instructions
· Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
· Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
· Assist customer in scheduling maintenance and workload
· Assure that equipment and parts meet established schedules
· Review reported malfunctions and identify / analyze any undesirable trends
· Make recommendations on findings
· Review effectiveness of maintenance actions in order to identify training needs
· Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements

Qualifications/Requirements:

• Bachelor’s degree in Engineering from an accredited university
• Minimum 4 years of experience in a field service or maintenance position)
• A valid NYSC discharge or exemption certificate will be required.
• Must have valid authorization to work full-time without any restriction in Nigeria
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Proven analytical and quality improvement ability
• Able to interface at all levels of the organization both internally and externally