Ticketing & Reservation Officer at Doheney Services Ltd

Details:

JOB OPENING!!!
Location: Lekki, Lagos
Job Title: Reservation and Ticketing Officer
Salary: 80,000-100,000

Requirements
First Degree (Bachelors Degree/HND)
Amadeus GDS proficient (PNR and Fares, Reservation and Ticketing, Reissuing and revalidating)
Experience: 3 years

Roles

• Designing and developing a tour package.
• Offering face to face and telephone advice to customers.
• Quoting holidays and converting these to bookings.
• Maximising sales and customer holiday experience by suggesting upgrades.
• Offering excellent customer service, dealing with complaints in a calm and diplomatic manner.
• Keeping product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations.
• Working to sales targets.