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  • Program Support System (PSS) Officer at Action Against Hunger | ACF-International

  • Posted on: 10 January, 2019 Deadline: 14 January, 2019
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  • Action Against Hunger works to save lives by combating hunger and diseases that threaten the lives of vulnerable communities, through nutrition, food security, water and sanitation, health and advocacy.

    Program Support System (PSS) Officer


    Location: Maiduguri, Borno
    Proposed Start Date: ASAP
    Line Manager: Monitoring and Evaluation Deputy Project Manager


    • The PSS Officer's role will be largely limited to the establishment, management and capacity building of local staff on project information system for greater project reporting and overall impact.

    Objective 1

    • Establishment of an integrated PSS into the AAH projects to ensure compliance with donor objectives and methodology.

    Tasks and Responsibilities:

    • Develop and update/pre-test PSS tools for M&E team
    • Provide support to the review and development of PSS for new projects, in collaboration with M&E DPM and projects teams at the field level
    • Support teams to pilot data collection tools and integrate the findings into the final tools by providing feedback/error reports.
    • Facilitate project’s use of mobile data collection by leading on the process and troubleshooting.

    Objective 2

    • Ensure proper and timely implementation, management and capacity building on PSS

    Tasks and Responsibilities:

    • Provide training to program teams and vendors on PSS.

    Objective 3

    • Document and promote good practice from planning, implementation, monitoring and evaluation of activities.

    Tasks and Responsibilities:

    • Proactively identify good practices based on M&E findings and encourage utilization of data.
    • Support M&E team to identify lessons learnt and best practices, and produce case studies and human interest stories through collation and analysis of M&E information.

    Objective 4

    • Represent AAH externally in relevant forums and working groups at State level.

    Tasks and Responsibilities:

    • Represent AAH externally in issues related to monitoring, evaluation, accountability and reporting (consortia, alliances and clusters) as needed.

    Internal & External Relationships

    • DPM M&E: Technical hierarchical relationship - exchange of information, collaboration, coordination
    • Project Manager: Operational hierarchical relationship– exchange of information, reporting, collaboration, coordination
    • Project Officers: Ensure exchange of information, collaboration and coordination.
    • M&E Field Assistants: Manage M&E Field Assistants to ensure exchange of information, collaboration and coordination. 
    • Other AAH M&E staff: exchange of information, collaboration and coordination


    • Governmental and non-governmental partners : Exchange of information, coordination, training, supervision, influence on choice of technical options
    • Representatives of international aid organization : Exchange of information
    • Representatives of donors : Exchange of information, technical discussions, project related exchanges

    Position Requirements

    • Bachelor's Degree in IT, MIS/PSS or related field. Higher level degree preferred

    Skills and Experience

    • Professional, motivated, open, creative, mature, responsible, flexible and culturally sensitive.
    • Minimum two years’ experience working with donor funded programming.
    • Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, Power Point, and Word).
    • Proven ability to create program support systems for large amounts of data within a complex program.
    • Knowledge and experience in using database specific software.
    • Excellent communication, writing and analytical skills.
    • Fluent in English.
    • Experience designing and leading capacity building and training for national teams.
    • Commitment to AAH mission, values and policy


    • Fluent in Hausa, Kanuri and other native languages.
    • Previous experience in M&E, PSS of cash based interventions (i.e. cash for work, cash transfers or cash vouchers).
    • IT troubleshooting capabilities.
    • Previous experience with AAH.

    Method of Application

    Use the link(s) below to apply on company website.

    Applicants should send their tailored CV with the details of their address, qualification in the body of the mail to: the job title and location of residence as the subject of the mail. For example; Human Resource Assistant- Ikeja, Lagos.

    Only candidates residing on the mainland should apply.

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