Program Support System (PSS) Officer at Action Against Hunger | ACF-International

Location: Maiduguri, Borno
Proposed Start Date: ASAP
Line Manager: Monitoring and Evaluation Deputy Project Manager

Summary

• The PSS Officer's role will be largely limited to the establishment, management and capacity building of local staff on project information system for greater project reporting and overall impact.

Objective 1

• Establishment of an integrated PSS into the AAH projects to ensure compliance with donor objectives and methodology.

Tasks and Responsibilities:

• Develop and update/pre-test PSS tools for M&E team
• Provide support to the review and development of PSS for new projects, in collaboration with M&E DPM and projects teams at the field level
• Support teams to pilot data collection tools and integrate the findings into the final tools by providing feedback/error reports.
• Facilitate project’s use of mobile data collection by leading on the process and troubleshooting.

Objective 2

• Ensure proper and timely implementation, management and capacity building on PSS

Tasks and Responsibilities:

• Provide training to program teams and vendors on PSS.

Objective 3

• Document and promote good practice from planning, implementation, monitoring and evaluation of activities.

Tasks and Responsibilities:

• Proactively identify good practices based on M&E findings and encourage utilization of data.
• Support M&E team to identify lessons learnt and best practices, and produce case studies and human interest stories through collation and analysis of M&E information.

Objective 4

• Represent AAH externally in relevant forums and working groups at State level.

Tasks and Responsibilities:

• Represent AAH externally in issues related to monitoring, evaluation, accountability and reporting (consortia, alliances and clusters) as needed.

Internal & External Relationships
Internal:

• DPM M&E: Technical hierarchical relationship - exchange of information, collaboration, coordination
• Project Manager: Operational hierarchical relationship– exchange of information, reporting, collaboration, coordination
• Project Officers: Ensure exchange of information, collaboration and coordination.
• M&E Field Assistants: Manage M&E Field Assistants to ensure exchange of information, collaboration and coordination. 
• Other AAH M&E staff: exchange of information, collaboration and coordination

External:

• Governmental and non-governmental partners : Exchange of information, coordination, training, supervision, influence on choice of technical options
• Representatives of international aid organization : Exchange of information
• Representatives of donors : Exchange of information, technical discussions, project related exchanges

Position Requirements

• Bachelor's Degree in IT, MIS/PSS or related field. Higher level degree preferred

Skills and Experience
Essentials:

• Professional, motivated, open, creative, mature, responsible, flexible and culturally sensitive.
• Minimum two years’ experience working with donor funded programming.
• Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, Power Point, and Word).
• Proven ability to create program support systems for large amounts of data within a complex program.
• Knowledge and experience in using database specific software.
• Excellent communication, writing and analytical skills.
• Fluent in English.
• Experience designing and leading capacity building and training for national teams.
• Commitment to AAH mission, values and policy

Preferred:

• Fluent in Hausa, Kanuri and other native languages.
• Previous experience in M&E, PSS of cash based interventions (i.e. cash for work, cash transfers or cash vouchers).
• IT troubleshooting capabilities.
• Previous experience with AAH.