General Manager, Housekeeping/House Management (Expatriate or Nigerian) at Stresert Services Limited

Location: Ikoyi, Lagos

Job Description/Duties

• Supervise all housekeeping staff and report accordingly.
• Train new employees in the unit.
• Assign new employees to job duties.
• Supervise works carried out by employees and follow up on complaints and reports made by the supervisors.
• Approve and oversee supply requisitions.
• Organize the work for the housekeeping unit and distribute tasks accordingly.
• Schedule employees and assign days-off according to roaster.
• Maintain time attendance book of all employees in the unit.

Responsibilities

• Develop and implement housekeeping/house management systems and procedures.
• Prepare reports for Management information.
• Responsible for overall cleanliness and orderliness of the apartment.
• Ensure that rooms are made as per approved standards.
• Prepare annual housekeeping budget.
• Plan and supervise horticultural activities.
• Attend to and resolve complaints.
• Recommend recruitment of new personnel.
• Daily briefing of Supervisors.

Education and Experience

• Degree or Diploma in Hotel Management.
• Minimum of at least 7 years experience from a 5 or 7-star hotel.
• Strong operational/technical know-how in hospitality management.

Requirements:

• Strong Leadership traits.
• Expatriate or Nigerian
• Ability to think outside of the box and able to drive change for operational efficiencies.
• Disciplined persona.