Head, Network Administration at Workforce Group

Job Objective(s)

• Is responsible for the Monitoring and tune network configuration for optimal performance, including bandwidth optimization and QoS management.

Duties & Responsibilities

• Mapping out of points on floor plan for the installation of Data, voice and UPS in new sites.
• Attend to users request for network points or LAN upgrade.
• Review and evaluate vendor’s offered LAN installations based on agreed technical specification and standard.
• Support users and troubleshoot network connectivity and issues relating to users access to network resources bank-wide.
• Support local area network devices for head office and annex offices
• Processing payments for Network LAN vendors: Ensure vendor submits required documentations and diagrams for all executed jobs. This include Fluke test and as built diagrams. Coordinate supervision of vendor installations bank wide.
• Manage Cisco Universal Communication Manager for VoIP. Troubleshoot and resolve issues with VoIP communications and escalate to Service Providers where necessary. Provide end user support on VoIP issues.
• Manage Wireless WAN Controller. Implement wireless LAN functional enhancement features. Provide support to wireless end users. Implement wireless security features
• Conduct site survey for link and evaluate deployment options. Liaise with relevant units for coordination of infrastructure protection (earthen, surge protection, lighting arrestor, Mast protection)
• Manage core devices in Head Office and DR.
• Manage Wireless WAN Controller. Implement wireless LAN functional enhancement features. Provide support to wireless end users. Implement wireless security features
• Conduct site survey for link and evaluate deployment options. Liaise with relevant units for coordination of infrastructure protection (earthen, surge protection, lighting arrestor, Mast protection)
• Manage core devices in Head Office and DR.

Minimum Education Qualifications

• Minimum educational level: Bachelor's Degree in Computer Science or Engineering with a Master's Degree as added advantage.

Previous Work Experience Requirements:

• Minimum requisite experience: 3 - 5 years working experience in computer networking field.

Key Competency List:

• Knowledge
• Good knowledge in routing and switching.
• Good in knowledge in systems support.
• Good skills in Troubleshooting on Cisco devices and proffer solutions when problem do arise.
• Good in terminal emulators like putty and hyperterminal.
• Must be ready to work for long hours.
• Knowledge of Network monitoring tools, eg Solarwinds, WhatsupGold
• Basic knowledge in network security.

Skills/Competencies:

• Good in both written and oral a communication skills.
• Good in PC skills.
• Good in interpersonal skills.
• Good in technical reporting.
• Good in problem solving skills.
• Ability to work with customer centric mindset.