Key Account Executive at Beamco Nigeria Limited

Job Description

• The Key Account Executive is responsible for handling key client accounts assigned to them; maintaining long term relationship with key personnel and maximizing the business potential of those customers through increasing sales opportunities and projects development.

Main Tasks

• Effectively coordinate and track all activities occurring for each account assigned; starting from lead identification and tender generation up till final payment and cycle closure.
• Establish, develop and maintain trust and business relationships with key personnel across various departments (contracts and procurement, maintenance, engineering, projects, finance and accounting, etc) in assigned accounts; this helps in knowing and developing customer organizational structure per department.
• Acquire a thorough understanding of the customers’ business, goals, needs and requirements and accordingly propose solutions that meet their objectives.
• Keep abreast of client production rates, investments and divestments, and other activities, news and projects in order to build opportunity pipeline, identify new areas of interest and generate new business.
• Ensure successful and timely delivery of products and services to assigned accounts according to their specifications.
• Ensure continuous customer satisfaction through delivering high on major customer performance criteria
• Arrange, at a minimum, weekly visits to each customer to follow up on business, look for opportunities, enhance relationships and attend to their queries and complaints.
• Provide customers with regular status reports and updates on business activities and projects to gain customer trust
• Promote the company as a solution provider and spread awareness of our product offerings, advantage over competition and our after sales support services to help increase market share.
• Map our product population in each of the customers’ facilities and conduct surveys covering customer warehouses and facilities.
• Follow up on market activity and develop a thorough understanding of major players/competitors in the industry for both supply and services and accordingly develop strategies to keep a competitive advantage