Product Analyst at MainOne

Department: Commercial
Job Type: Permanent

Job Responsibilities

• The Product Analyst will be responsible for the development of dynamic connectivity products and serve as the primary product expert.
• He will lead new connectivity product definition, design, development, business case and customer engagement, in addition to development of processed for the assigned products and evolution of the product development road map. Connectivity products inclusive of FTTx, Managed wi-fi and Value Added Services

Other Responsibilities include:

• Oversee and coordinate marketing intelligence, manage the collection, description, analysis and prioritise requests for connectivity product functionality from customers and prospects
• Support marketing, sales and support through leading the development and maintenance of various technical marketing collateral including application notes, FAQs, product notes, user guides, presentations, demos, and online marketing content
• Develop support resources and training for sales, customers, manuals, and technical support.
• Manage the business case and go-to-market plans, including relevant budgets and break-even analyses.
• Document and report problems and recommend solutions/improvements.
• Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses
• Analyse product portfolio and customer behaviour to determine enhancement opportunities and formulate customer stickiness and retention strategies.
• Manage all processes and approvals for launch of new products and ensure compliance with laid-down policies and procedures.
• Serve as liaison between commercial and technical teams ensuring proper interpretation of business requirement.
• Manage relationships with vendors and strategic partners ensuring their clear understanding of the product development scope and our business requirement.
• Monitor competition and maintain a good knowledge of their products and product development strategy.
• Participate in product performance bench-marking activities.
• Perform product demonstrations at trade shows, online seminars, and other events.

Qualifications, Skills & Competencies

• At least  5 years’ experience in Telecommunications, Engineering or the ICT industry with 3 – 4 years’ experience in product development
• Bachelor's Degree in Engineering, Computer Science or Information and Communication Technology

Demand on the Job

• Excellent organizational skills
• Strong project and self-management skills and ability to multi-task.
• Passion to understand the market needs and find innovative solutions to them.
• Well-informed of the market competitive structure, industry practices and regulation.
• Strong analytical and problem solving skills; ability to identify root cause and develop solutions
• Ability to follow a prescriptive design process and to work within the allotted project time limits
• Possess a unique blend of business and technical savvy; able to identify trends and create relevant products.
• Demonstrate good attention to detail and results oriented; demonstrated track record of proactively establishing and following through on commitments.
• Strong presentation and communication skills and the ability to translate technical concepts to field sales teams, technical and non-technical customers, and C-level client contact