System Administrator at Workforce Group

Job Description

• Responsible for quickly respond and effectively troubleshoot, diagnose and resolve routine, difficult and complex system errors/service outages with minimal downtime.

Duties & Responsibilities

• Utilize problem determination skills and be resourceful to resolve issues.
• Write and implement new processes, procedures or technologies to improve the delivery of our services
• Administration of the core enterprise applications; 1. Microsoft Exchange infrastructure, Vmware, NetApp and all other applications.
• Administration and Management of the Active Directory.
• Evaluate and recommend potential enterprise level equipment, components, tools and software based on current and future needs of the organization and our internal customers.
• Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results.
• Server Management and Administration for all servers running the Windows server operating system
• Interface with different departments to resolve service related issues, (e.g. network connectivity, e-channels, naming issues, etc.)
• Work with the Service Desk Team to provide seamless support for escalated issues relating to Moneygram, Money System, WUMT, email, Storage etc.
• Any other task as may be assigned by the supervisor.

Minimum Education Qualifications

• Minimum educational level: Bachelor's Degree in Social Science or Humanities or HND with a Master's Degree.

Minimum requisite experience:

• 1 - 3 years working experience

Knowledge:

• Exposure in knowledge of job function
• Good in all HRM skills.
• Good in knowledge of NT and Unix administration.
• Good in Oracle database management skills.
• Good skills in Troubleshooting on Oracle database, Microsoft NT, UNIX etc. and proffer solutions when problem do arise.
• Must be ready to work for long hours.

Skills/Competencies:

• Good in enterprise database management skills.
• Good in both written and oral a communication skills.
• Good in PC skills.
• Good in interpersonal skills.
• Good in technical reporting.
• Good in problem solving skills.