HR Operations Specialist at Ikeja Electricity Distribution Company

Reporting To: Head Employee Relations
Job Type: Full time

Role Purpose

• Conceptualizes new employee welfare initiatives and think of ways of implementing and monitoring them

Responsibilities

• Designs and oversees the efficient delivery of transactional HR policies/processes and services to employees.
• Manages the disciplinary and grievance procedures for the organization and ensures compliance.
• Generates reports and insights on disciplinary and other people related processes while engaging relevant stakeholders with a view to drive improvement.
• Ensure that all Managers/Supervisors are trained in, understand and comply with disciplinary policies and processes.
• Oversees employee attrition and exit while generating insights for management update, decision making and or process improvement.
• Supervises all activities related to terminal benefits, voluntary retirement cases, loans and allowances, employee grievance and establishment matters
• Ensures the availability of right terms and conditions of service and enabling the right infrastructure and facilities that will enable a healthy work climate.
• Develops curriculums and training classes on harassment, discrimination and/or other related topics for deployment to employees.
• Responsible for managing Records Management Policy and all employee document storage or archival procedures in Employee Relations.
• Interprets and provides guidance on HR policies, practices, and procedures.
• Oversees the documentation of new hires and confirmation processing; observing trends, gaps and proffering solutions for process improvement.
• Facilitate appropriate consultation with external stakeholders in Labour such as the Ministry of Labour, Nigeria Employee Consultative Forum, Chartered Institute of Personal Management e.t.c.
• Monitor and ensure organization’s compliance with government regulations in labour matters
• Maintains effective relationship with labour unions to promote continued industrial harmony.
• Handles industrial disputes while participating in negotiation/dispute resolution sessions with the Union as required.
• Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs
• Perform any other duties and/or projects as requested by the Head of Unit / Department

Minimum Qualifications

• Bachelor's Degree in HR or relevant field.
• Minimum of 7 years’ experience within an HR operations or HR shared service function
• Good knowledge of Nigerian labour laws and Global HR best practice standards
• Ability to manage HR project rollouts and on-going people processes within a large organization

Technical Competencies:

• Employee Relations Management
• Grievance & Disciplinary Management
• Labour Relations Administration
• Change Management

Behavioral Competencies:

• Communication and Interpersonal Relations
• Supervisory/Managerial Skills
• Problem Solving and Decision Making
• Managing Resources
• Business Focus