Engineer, Fiber Support (Supervisory) at MTN Nigeria

Job Description

• To perform high level technical support functions on all MTNN Fibre transmission media at the Switch and Transmission sites
• Initiate and supervise preventive maintenance on optical fiber infrastructure network and carry out planned works on the fiber infrastructure for network optimization and improvement.
• Manage and administer NQMS Server, remote test units and software.
• Guarantee availability/ Quality of Service of fiber infrastructure and DWDM equipments, react, and rectify all emergency faults within the Service Level Agreement.
• Validate optical infrastructure deployment plans as well as asses resource requirement s for MTNN according to set standard.
• Conduct quarterly vendor/contractor performance assessment/audit in order to identify issues and improve performance.
• Generate optical infrastructure Transmission Performance Reports and compile DWDM performance and trending.
• Conduct acceptance test on new fiber infrastructure and DWDM equipment.
• Participate in the execution of special projects as may be required.
• Manage contractors/vendor Service Level Agreements in order to ensure compliance to MTNN guidelines and procedures as it relates to fiber infrastructure.
• Provide high level support on optical fiber related issues to internal customers in line with MTNN quality.
• Manage all stakeholders and resolve conflicts and issues relating to optical infrastructure management.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
• Coach and train staff / internal units on DWDM and fiber infrastructure.

Job Condition:

• Normal MTNN working conditions
• May be required to work extended hours
• National travel and a valid driver’s license.
• On standby 24/7 throughout the year.
• Overtime and call out duties.

Requirements, Experience, Training & Education
Education:

• First Degree in Electrical/ Electronics Engineering,  or in any related  field
• Specialist certifications in Fibre transmission from any reputable organization will be an added advantage

Experience:

• 3-7 years working experience in a related field
• Experience in telecommunications transmission

Training:

• Vendor technology training on vendor products
• Project management
• Negotiation skills
• Conflict Management
• Time management.

Minimum qualification    

• BEd, BSc, BEng, BTech or HND