Engineer - BTS Field & Radio HLS (Supervisory) at MTN Nigeria

Job Description

• To support MTN Radio network with respect to test equipment, technical support and equipment evaluation.
• To provide 2nd and 3rd line support on radio network and national radio operations functions with respect to maintenance procedures, standards and Audits.
• Ensure value created by optimising business projects/activities by resolving issues with vendors and permanent resolution and analyse trend of radio related fault, identifying internal and external interference sources
• Plan and monitor base station expansion as well as re-configuration is carried out according to schedule and with minimal distortion to service quality.
• Develop skill of Radio Support and Implementation Engineers by providing necessary informal guidance and on-the-job/in-house training.
• Evaluate, test and coordinate:
• New radio equipment,
• Configurations,
• Software releases
• Peripheral Equipment, and
• Calibration and repair of Test Equipment
• Carry out random routine site maintenance/performance checks to ensure integrity of MTN Nigeria’s assets and to ensure that maintenance work meet MTN Nigeria’s specification.
• Provide auditing and mentorship to regional radio support staff in order to ensure that the right procedures are understood and adhered to.
• Assist Engineers (Optimization and Implementation) with resolution of complex and related emergency faults.
• Resolve all escalated Trouble Tickets within the Mean Time to Repair (MTTR) and escalate unresolved Trouble Tickets to 3rd line Support (Vendor/Supplier) and follow up for prompt resolution.
• Escalate radio related faults that cannot be resolved to vendors for further investigation and permanent resolution and analyse trend of radio related fault, identifying internal and external interference sources.
• Update radio HLS activity and Tools/Test Equipment database.
• Maintain good working relationship between network operations department and all associated parties within the company and externally
• Communicate and ensure understanding of technology updates and distribute new software and usage instruction to relevant staff.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition:

• Normal MTNN working conditions
• May be required to work extended hours
• National travel and a valid driver’s license

Experience & Training
Education:

• Fluent in English
• First degree or equivalent in Computer Science or any related Field.

Experience:

• 3-7 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium  organization
• Radio & BTS experience with a GSM or Wireless Telecomm operator
• Experience in transmission,  Radio frequency propagation and radio planning is essential
• Radio/Micro Wave equipment installation and maintenance.

Training:

• GSM Systems
• BSS of Ericsson Equipment
• BSS of Huawei equipment
• Digital radio transmission to STM1 level
• Multiplexing equipment

Minimum Qualification

• BA, B.Eng, B.Sc, B.Tech or HND.