Development Effectiveness and Quality Assurance Officer - SNOQ2 at African Development Bank - AfDB

Reference: ADB/18/213
Location: Côte d’Ivoire
Grade: PL6
Position N°: 50078437

The Complex

• The Senior Vice-Presidency (SVP) is responsible for supporting the President in the day-to-day management of the Bank Group in order to achieve its strategic objective and drive performance culture that will align all processes and systems to deliver high impact results.
• The Senior Vice-Presidency provide effective leadership and exceptional coordination to ensure implementation and monitoring of key corporate decisions as well as the identification of necessary corrective measures and actions.
• The Senior Vice-Presidency leads senior management discussions, decision-making processes and the implementation of key Board and Management decisions.

THE HIRING DEPARTMENT:
Located within the SVP Complex, the Operations Committee Secretariat and Quality Assurance Department works to continuously enhance the quality and timely delivery of Bank operations, The Department coordinates and supports the Bank’s global efforts towards sharpening the country focus, strategic selectivity and quality of the Bank’s operations.

Within the Department, the Quality Assurance (QA) Division is an operational support unit of the African Development Bank (AfDB) that focuses on enhancing and mainstreaming the quality and results of the Bank’s strategies and operations. To this end, it is responsible for:

• Setting quality standards for the Bank’s interventions;
• Strengthening tools and processes throughout operational cycles; and
• Building staff capacities and facilitating operational knowledge dissemination.

The Position

• Within the Quality Assurance Division, the Development Effectiveness and Quality Assurance Officer will oversee activities and manage relations with the Bank’s relevant operational departments.
• The incumbent will be responsible for supporting the development and integration of quality assurance and results tools into the project cycle; strengthening the Bank's overall reporting capacity and to report on its operational performance and development results.

Duties and Responsibilities
Under the supervision of the Manager, the Development Effectiveness and Quality Assurance Officer will have the following duties:

Quality Assurance coordination and management:

• Coordinate the division’s support activities and act as a focal point for all development effectiveness and quality assurance aspects;
• Organize and deliver training, learning and knowledge dissemination events aimed at Bank staff both at headquarters and in field office;
• Contribute to the establishment of the Operations Academy as on-line learning facility for Bank operational staff (support the developments of learning modules in collaboration with other relevant departments including multimedia materials, presentations, discussion topics, quizzes and case studies);

Monitoring and reporting:

• Undertake assessments of development effectiveness and quality assurance tools for quality control purpose.
• Contribute to analytical work produced by the division, especially by leading the data collection and analysis process;
• Contribute to other reports produced by the bank including the development effectiveness review series and portfolio reviews;
• Lead data collection and analysis efforts; maintain databases on quality at entry, quality of supervision and quality at completion.

Knowledge Management:

• Support the design of e-courses as part of the Operations Academy;
• Serve as member of the project clinics and help desk initiatives established to provide hands-on operational support and technical backstopping to project teams;
• Maintain effective working relationships with staff of Regional and Sector Departments, including Field Offices, to ensure Bank-wide ownership/internalization and effective application of quality assurance tools;
• Manage knowledge sharing and improve efficiency through scaling-up of Quality Knowledge base, data systems to improve the efficiency of the QA process and increase the accessibility and utility of its findings (data and recommendations), manage and maintain the bank’s quality assurance site.
• Support the development of a training and knowledge dissemination strategy for the division, assessing the feasibility of different delivery methods.

Selection Criteria
Including desirable skills, knowledge and experience:

• Hold at least a Master's degree or equivalent in Business Administration, Economics, Statistics or related disciplines.
• Have a minimum of four (4) years of relevant professional experience on development effectiveness, quality assurance and results. Experience in IT and data management would be an asset.
• Knowledge of development effectiveness policies and operational processes of multilateral development banks.
• Experience in developing training materials and conducting training workshops. Knowledge with e-learning development tools would be an advantage.
• Knowledge of results-based approaches.
• Be customer-oriented, especially in the management of sensitive issues in a multicultural environment.
• Demonstrate innovation and creativity.
• Be able to work independently with a minimum of supervision.
• Ability to work in multidisciplinary teams and coordinate interdepartmental team efforts
• Have proven leadership, coaching and team management skills.
• Ability to communicate effectively (written and spoken) in English or French, preferably with a good working knowledge of the other language.
• Good command of standard applications of the Bank (Word, Excel, Access and PowerPoint); SAP's experience is desirable.