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  • Posted: Oct 30, 2018
    Deadline: Not specified
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    'CcHUB is Nigeria’s first open living lab and pre-incubation space designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to ...
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    Community Support Officer

    Job Description

    • We are recruiting two dynamic professionals to join our Community Support Team in managing our execution and daily operations
    • As Community Support at a vibrant hub, you are the face of the Centre and will be responsible for driving positive experiences for all our guests, members, and community
    • You will have a good understanding of the various functions of the hub and be able to communicate them effectively.

    Roles and Responsibilities

    • Make our hub a welcoming environment for all our guests, members, and the community.
    • Manage the front desks on a daily basis.
    • Direct visitors to the appropriate teams and offices.
    • Answer, screen and forward incoming phone calls to appropriate people.
    • Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).
    • Provide basic and accurate information in-person and via phone/email.
    • Receive, sort and distribute daily mails/deliveries.
    • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbooks, issue visitor badges, etc).
    • Order front office supplies and keep an inventory of stock.
    • Update calendars and schedule meetings.
    • Arrange travel and accommodation, and prepare vouchers.
    • Keep updated records of office expenses and costs.
    • Resolve issues related to the centres
    • Support in handling logistics for meetings and events.

    Requirements

    • 3-5 years experience as a Community, Customer Service or Front Office Representative.
    • Strong written and verbal communication skills
    • Proficiency in Microsoft and Google Suites
    • Hands-on experience with office equipment (e.g. telephones and printers)
    • Ability to be resourceful and proactive when issues arise
    • Excellent organizational skills and customer service skills
    • Multitasking and time-management skills, with the ability to prioritize tasks
    • Professional attitude and warm appearance.

    Method of Application

    Interested and qualified? Go to Co-Creation Hub (CcHUB) Nigeria on jobkitten.com to apply

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