Solution Engineer at Esri

Responsibilities

• Build relationships. Become a core member of a regional team as you present, demonstrate, and support selling Esri software and solutions.
• Be an expert. Become a subject matter expert in this region as well as a technical expert of Esri’s complete platform.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical business challenges they face. Define and deliver platform strategies to customers that align Esri’s platform with their business.
• Tell our story. Present GIS technical demonstrations of proposed solutions to clients. Understand how to design presentations for technical and non-technical customers within various organizations. Provide platform configuration guidance and best practices.

Requirements

• 5+ years of experience with the ArcGIS platform and/or remote sensing software
• Relevant experience using current GIS technology and leveraging full enterprise suites of tools (ArcGIS Desktop, ArcGIS Online, ArcGIS Enterprise, ArcGIS Pro, and other applications)
• Demonstrated experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience with DBMS technology such as SQL Server, DB2, Oracle, SAP Hana, and Access
• Remarkable presentation, interpersonal, and listening skills
• Master of English and French (verbal and written)
• Ability to travel without restriction extensively throughout the Middle East and West Africa with occasional travel to the US
• Bachelor’s or master’s in geography, computer science, business science, or a related field

Recommended Qualifications

• Capable of leveraging data from apps such as Facebook, Evernote, Dropbox, etc.
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Knowledge of cloud computing concepts in addition to on-premises solutions
• Some programming and scripting experience with .NET, Java, C++, Python, JavaScript, Flex, and/or Silverlight, iOS, Android, HTML5
• Membership of relevant industry or professional bodies (for example EARSC, RICS, ISPRS, etc.)