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  • IT Officer at Rossland Consulting Limited

  • Posted on: 25 October, 2018 Deadline: 30 November, 2018
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  • Rossland Group since the year 2000 provides market research and management consulting services to clients in the private and public sectors within and outside Nigeria. In 2013, it expanded the scope of its services to include Professional Background Screening and Business Brokerage. In 2015 and 2016, it added franchise consulting and recruitment services respectively.

    IT Officer

     

    Responsibilities
    IT officer will mainly be responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

    • Install and configure computer hardware operating systems and applications
    • Monitor and maintain computer systems and networks
    • Connection and Network Spcialist
    • Graphic and Website backend manager
    • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
    • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
    • Replace parts as required
    • Provide support, including procedural documentation and relevant reports
    • Follow diagrams and written instructions to repair a fault or set up a system
    • Support the roll-out of new applications
    • Set up new users' accounts and profiles and deal with password issues
    • Respond within agreed time limits to call-outs
    • Work continuously on a task until completion (or referral to third parties, if appropriate)
    • Prioritise and manage many open cases at one time
    • Rapidly establish a good working relationship with customers and other professionals, such as software developers
    • Test and evaluate new technology
    • Conduct electrical safety checks on computer equipment

    Requirements

    • B.Sc/ HND in Computer Science/ Engineering
    • 3 year working experience
    • Must be a resident of Abuja
    • Good Communication skills

    Method of Application

    Applicants should send their CV to: hr@rosslandgroup.com using the job title as the subject.

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