Desktop Support Supervisor - ABTL at Flour Mills of Nigeria Plc

Location: Apapa, Lagos

The Job

• Ensure timely resolution of IT related breakdown and minimize downtime.
• Provide support of user application for ABTL and GSCL.
• Manage software assets and ensure customization of all laptops and desktops of staff are up to date.
• Identify application issues, solve network and security problems and identify common PC software and hardware problems.
• Ensure that work is carried out within agreed service levels and in accordance with department guidelines.

The Person Must

• Have good communication skills with a focus on following up with the end users.
• Have good customer service skills.
• Be courteous with high level of emotional intelligence.

Qualification

• OND in Computer Science.
• Five (5) O’ Level Credits including English and Mathematics in not more than two sittings.

Experience:

• Minimum of two (2) years cognate experience.