Operations Officer at Promovers Limited

Job Description

• Responsible for ensuring all move management activities are performed to the organizations polices and procedure while ensuring clients satisfaction.
• Develop and implement relocation project plan and budget through collaboration with other related department.
• Works with vendors to ensure that contracts and standards are followed up-to-date.
• Provide regular training for movers and ensure they follow organizational policies in service delivery to clients.
• Ensures operational plans are aligned with business objectives and meet the needs of clients, while keeping a focus on managing estimated relocation budgets.
• Applies knowledge of administrative and business processes, programmatic and operational controls, personnel management, and budgetary controls.
• Must be flexible to work.
• Must have strong interpersonal skills with an ability to interact with clients and stakeholders.
• Must have great knowledge of international relocation and door to door delivery.
• Ensure that all documentations are signed by client and reviewed after every job.
• Receive and process client’s move request.
• Establish relocation project goals and objectives, making changes where necessary to ensure desired project results.

Requirements

• We are in need of an operations officer with over 3 years experience in the relocation/logistic industry.