Business Analyst at Intelfort Nigeria Limited

Reports To: Head of Technology
Department: Technical and Projects

Job Objective

• To identify, analyse, interprete and ensure fulfillment of the business needs of a client.

Key Responsibilities and Accountability

• Identify and evaluate user and business requirements.
• Obtain key input and create solutions to resolve business problems.
• Ensure clean and accurate documentation of all relevant information elicited from clients.
• Clearly articulate and document business requirements for all projects assigned.
• Participate in all integration and implementation processes on both internal and external projects.
• Manage the project requirements.
• Work with the test team to make sure the tests adequately cover the requirements.
• Assess the risk of various solutions and prioritizes competing business demands
• Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions
• Proactively resolves customer satisfaction issues
• Manages relationships, and monitors development performance against SLAs

Skills and Competencies Required

• 2 years experience of doing actual analysis, 1 of which has to have been in IT
• Bachelor's degree in any field
• Demonstrate ability to communicate effectively both verbally and in written form.
• Demonstrate analytical and problem solving skills
• Basic understanding of general information technology and business intelligence concepts
• Familiarity with general business functions
• Previous experience with Microsoft Visio, LucidCharts.