Deposit Officer / Mobile Teller at La Fayette Microfinance Bank Limited, Advans Nigeria

Manage a portfolio of clients

• Prospect potential clients and follow up through regular contact with prospects
• Manage the relationship with clients in the portfolio to ensure maximum clients satisfaction and retention.
• Organize an efficient schedule that will allow regular meetings with clients and maximized performance.
• Identify clients’ needs in order to cross sell effectively.
• Monitor the deposits of the clients under supervision
• Grow the individual deposit portfolio in line with the targets set by the Management by offering quality service and selling products that fit the particular clients’ needs.
• Accordingly answer clients’ questions and complaints related to Advans LFMFB products and services.
• Participate in the promotion of Advans LFMFB products and services by informing
• prospects as well as clients.
• Propose new products/services to management.

Field Cash Collection activities

• Collect clients’ deposits, and deposit the money collected directly into clients’ accounts.
• Ensure all cash transactions are done according to LFMFB policies and procedures.
• Respect AML/KYC policies by identifying all the clients and reporting any suspicious transaction.
• Report any cash shortage or overage to the immediate superior / Branch manager
• Encourage clients to make deposits on their Advans account.
• Create new clients and accounts on the field.
• Organization and control
• Cash counts and controls: ensure and control the conformity of transactions with collected cash and monitoring tools
• Ensure compliance of all operations performed with Advans policies and procedures.
• Share information and best practices with other Deposit Officers / Mobile Tellers
• Report all the issues related to the job to the Team Leader.

Person Specification:

• Bachelors Degree or HND in any course of study from approved university or polytechnic is a MUST.
• Applicant must not be older than 35 years of age.