Client Assistant / Teller at La Fayette Microfinance Bank Limited, Advans Nigeria

Commercial activities

• To welcome and inform the customers and potential customers at the branch
• To open accounts for new customers
• To conduct information meetings organized in the branch for potential clients
• To participate to collective prospection and other commercial activities in the market areas with the client officers
• Administrative activities
• To make arrangements of branch planning (Loan committee meeting, Client officer planning...)
• To ensure the branch document are filed in a due manner, keeping the La Fayette MFB standards
• To manage the MIS by creation of clients, loan and deposit accounts.
• To prepare all the contract documents before signature by clients and branch manager
• Control
• To control the loan appraisal form and the client file before loan committee meeting, loan disbursement and after signature.
• To share information and best practices with the other branch staff
• To report all the issues related to the job with the Branch Manager
• To use the reporting tools for control and analysis

TELLER

• To welcome clients at the counter and if needed, introduces them to the most relevant person / another teller
• To carry out all cash related transactions (loan release, repayments, cash deposit/withdrawal on the various deposit accounts)
• To ensure all cash transactions are done according to Advans La Fayette MFB policies and procedures
• To respect AML/KYC policies by identifying all the clients and reporting any suspicious transaction
• To strictly adhere to the MIS requirements when registering all cash transactions in the MIS system
• To report any cash shortage or overage to the immediate superior/ branch manager
• To establish and maintain good and clear working relationship with other branch staff
• To deal with clients in a friendly and professional manner such as to strengthen the Advans La Fayette MFB public image
• To participate to the field promotion of Advans La Fayette MFB products and services

Person Specification:

• Bachelors Degree or HND in any course of study from approved university or polytechnic is a MUST.
• Applicant must not be older than 35 years of age.