Communications & Brand Management Officer at Stresert Services Limited

Our Client is a leader in the Credit Bureau Sector. As a result of growth, the role of a communications & Brand Management Officer has become vacant.

Job Objective

• Create and maintain a company-wide brand management and communication strategy for external communications with emphasis on brand recognition and customer satisfaction
• Lead implementation of the strategy
• Oversee the use of  the organization’s brand identity

Roles and Responsibilities

• Manage the development and production of web and print-based materials
• Manage and provide content and direction for communication via the website, social media
• outlets, print, and other communication channels.
• Work with and provide support to the operations and technology team to develop effective
• publicity materials, technical publications including reports and training materials as may be required
• Develop effective communications mechanisms to ensure that news and events are known internally and publicised externally as appropriate
• Continuously monitor, measure, and improve the effectiveness of communication initiatives.
• Create and send out press releases for new products and services
• Manage and provide content for periodic newsletters and magazines; Create and manage release dates for recurring publications
• Monitor news and information about  the firm, the credit bureau sector, credits and financial services industry as a whole
• Other roles as may be assigned by the Head, Business Development
• Key Performance Indicators
• Effectiveness of communication channels
• Marketing/communication expenses vs. budget
• Timeliness of communication of events
• Level of firm’s brand recognition
• Timeliness and quality of publications

Required Skills and Competencies;

Functional Competencies

• IT Skills
• Strong interpersonal skills
• Information gathering & analysis

Organisational Competencies

• Oral Communication
• Written Communication
• Organisational Awareness
• Leadership
• Knowledge
• Strong knowledge and understanding of current trends in digital media/social media
• Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally
• Familiarity with public relations strategies and brand development and standards

Attributes

• Teamwork and Collaboration
• Confident communicator and presenter
• Superior project management and time management skills
• Innovation & Creativity
• Integrity

Interpersonal skills
Experience

• Minimum of 3 years’ post qualification
• Experience preferably in a similar function

Qualifications
A good University Degree in English, Journalism, Marketing, Public relations or Communications.

Qualified applicants with the required basic experience should forward CVs to ‘recruitment@stresertservices.com’ using ‘CBMO’ as subject of mails before 10th October, 2018. Only candidates who meet the qualifications listed above will be contacted for interviews