Relationship Manager (IT) at The Concept Group

Description:

• To introduce company products and services to potential clients and partners in the corporate space, with the sole aim of improving sales and increasing market share as well as revenue.
• To ensure customer satisfaction through best accounts management practices and coordinating internal processes.
• Continuous engagement of existing clients to improve sales (cross-selling and upselling.
• To open up channels for sales of company products and services.

Key Result Areas are:

• Leads generation
• Accounts acquisition
• Customer retention
• Beneficial and strategic partnerships established.

Requirements

• A degree in Business Administration, Marketing, Social sciences or any other discipline.
• Minimum of 2 years sales experience preferably in the IT industry.
• Required Personality Profile:
  • Extroversion
  • Persuasive
  • Great communicator
  • Good negotiator
  • Tech savvy
  • Curious