Analyst, Revenue Assurance at 9Mobile

Job Summary       

• Undertake initiatives to identify quantity andprevent revenue leakage, reduce cost, increase revenue and minimize loss; withprimary focus on strengthening and/or building revenue assurance processescontrol.

Principal Functions       
Tactical:

• Implementation of revenueassurance best practices across the revenue value chain
• Implementation and monitoringof single and multi-source KPIs, alarms and reconciliation on the integratedRevenue Management System
• Perform root cause analysis onidentified revenue assurance issues and follow through to resolution.
• Monitoring of system owners toensure proper set up of system in order to minimize leakages.

Operational:

• Facilitate cross-departmentalco-ordination of RA activities and prompt escalation of material incidents;Analyse and follow up on RA incidents until resolution as well as definition ofmeasures to forestall future occurrence of such error scenario.
• Have responsibility for theday-to-day operation of RA tool; including monitoring of predefined keyperformance indices (KPIs), alarms and resolution of alarms triggered.
• Perform reviews of servicenods (Mediation, MSC, IN, HLR, GGSN & SGSN) to ensure that potentialrevenue leakages/losses across the streams are proactively identified andmitigated.
• Follow-up on reported revenue impacting issuesidentified; ensuring that prompt remedial actions are taken by the relevant operationsdepartment and providing adequate briefs/report on such to the Manager, CS/PSNetwork.
• Act as direct point of contactwith Business Segment, IT, Network Operations, Wholesale & CarrierRelations Teams and produce monthly revenue assurance reports.
• Undertake constant review ofsubscriber profiles on the network to ensure completeness accuracy andintegrity of service provisioning and billing
• Review of promotions/servicesoffered by the company to individual and corporate customers with a view toensuring that risks are effectively mitigated.
• Perform varying degrees ofcross-platform TTFile/CDR analysis, research and reconciliations using multipledata sources in order to ensure TTFile/CDR transport integrity as well asbilling completeness and accuracy.
• Report on and perform valueadding reconciliation on revenue streams such asPostpaid/Prepaid/Roaming/Interconnect/ VAS activity to identify weaknesses,leakages, and produce reports to senior management for action.
• Perform validation of thirdparty payment schemes in order to ensure compliance with subsisting agreementsand ensure completeness, accuracy and validity of transactions, revenue earnedand payout figures.
• Perform analysis, research andprocess documentation of the processes for revenue assurance and identifynecessary control point.

Educational Requirements       

• Bachelor's Degree in Finance,Engineering, IT, or other related fields
• Advanced PC skills withMicrosoft Excel, Access and good knowledge of data analysis/SQL/query tools.
• Relevant professionalcertifications (ACA, ACCA, CISA, OCA, CCNA)

Experience,Skills & Competencies:

• Minimum of 2 years relevantwork experience
• Good knowledge of architectureand business operations of GSM networks
• Ability to multi-taskeffectively
• Excellent, clear verbal and written communication andreporting skills (in English).