BU Sustainability Manager, West Africa Business Unit at Coca-Cola

Ref Id: R-15549

Position Overview

• This role is critical to the strategic business goal of growing our reputation, reinforcing our social license and managing policy and regulatory risks in WABU's socio-economically challenges markets by building strong community connections through our sustainability program impact and footprints.

Job Summary

• The West Africa Business Unit, given its social and economic needs state, is uniquely positioned to drive the achievement of many of The Coca-Cola Company’s global sustainability commitments such as 5by20 and RAIN in particular.
• The WABU Sustainability Manager will champion the adaptation, modeling and replication of these commitments across our key markets, working with the System PAC resource in the Franchises to appraise needs, identify programme opportunities, seek funding sources and build and leverage appropriate partnership models (e.g. Golden Triangle, Business to Business and Industry Coalitions) to scale programme reach and impact.
• The role is critical to the strategic business goals of growing our reputation, reinforcing our social license and effectively managing policy and regulatory risks in WABU’s socio-economically challenged markets by building strong community connections through our programme impact and social footprints. For example, among other key focus areas, the BU Sustainability Manager will import best practices and build effective partnerships to drive the implementation of packaging recovery and recycling programmes in our key/risk markets in order to proactively avert packaging tax and also contribute to the achievement of TCCC’s global commitment on sustainable packaging.
• The BU Sustainability Manager will also be responsible for driving the implementation of our Renewing Category Growth (RCG) initiatives to grow consumer and stakeholder trust and acceptance of our beverages, including building and leveraging appropriate relationships with influencers and regulators in the health and other relevant sectors, thus enabling the environment for growth and sustainability of our business.

Key Duties/Responsibilities
Prioritized Responsibilities % of Time:

• Global Sustainability Commitments: Liaise with The Coca-Cola Foundation, The Coca-Cola Africa Foundation and the Corporate Office to develop the right internal relationships, frameworks and processes to drive effective implementation of TCCC’s global sustainability commitments, including 5by20, RAIN and Recycling, in relevant WABU markets, ensuring that the BU becomes a significant and visible contributor to the realization of these commitments.
• External Partnerships/Funding Opportunities: Build partnerships and leverage external funding opportunities with development/donor agencies, national governments, civil society organizations, peer businesses and 25% 20% Job Evaluation Request Form Classified - Internal use industry groups as appropriate in order to increase the funding, reach and impact of our sustainability initiatives.
• Policy/Regulatory Risks: Conduct periodic environmental scan of WABU’s key/risk markets to identify extant or emerging policy or regulatory risks to our business in areas such as environment, health or gender issues; and develop a risk analysis and mitigation plan to proactively manage such risks and safeguard the business.
• Alignment with Bottling System: Build and leverage strong relationships and influence within the bottling system and ensure alignment and partnership with our bottlers in the implementation of TCCC’s global sustainability commitments as well as locally developed programmes.
• Monitoring, Evaluation and Reporting: Develop and implement an effective framework for periodic monitoring, evaluation and reporting with key metrics on the implementation and impact of our sustainability initiatives.
• Impact Story Telling and Showcase: Collaborate with the BU Communications Manager and the System PAC Managers to communicate progress and impact of our key sustainability initiatives internally and externally, including leveraging national, regional and global platforms to showcase the success of such initiatives.

Communication Complexities:

• The BU Sustainability Manager will often lead and drive external communication and engagement with programme partners that will include government officials, regulators, civil society organizations/activist organizations and industry groups across many of WABU’s 31 markets.
• The job holder will also be required to liaise regularly with counterparts in the bottling system, the Eurasia and Group and Corporate (Atlanta).

Analysis:

• Issues management with governments, regulators, communities and social and environmental activists – should possess the requisite personal and professional skills and be able to leverage Company resources to effectively manage emerging issues.

Judgment and Decision Making:

• Distinguish between recommendations made to someone else and decisions where this job has final authority. Indicate involvement (if any) with ABP and OBP development and execution. Required to advise the PAC Director and BU Leadership team on strategic sustainability initiatives which impact the Company’s reputation and social license and the effective management of community, policy and regulatory risks.
• Job holder must exhibit a high degree of sound judgement and may be required to exercise delegated authority in the absence of the PAC Director.

Innovation:

• This role will have responsibility for developing and deploying frameworks and tools for impact measurement, evaluation and reporting our key sustainability programmes in line with company and global best practices.

Supervisory Responsibilities:

• Responsible for the design of processes and activities, objective setting and follow up performance evaluations, coaching & feedback and developmental plans.
• Also responsible for managing programme implementing partners in key countries in the BU.
• Direct Reports: One Intern (as may be available)

Qualifications / Competencies / Skills
Educational Requirements:

• University/Bachelor’s degree X 14
• University/Advanced degree X 15
• Postgraduate/Master’s degree X

Preferred Qualifications:

• University Degree preferably in Development Studies, Sustainability Management or Social Work and related fields
• Working knowledge of the French language
• Ability to appreciate and engage with a diverse community of media
• Ability to instil trust across diverse groups of critical influencers

Required Experience:

• At least 7 years’ experience in sustainable development, social work or development project management in a corporate or NGO/civil society environment.

Technical Skills:

• Sustainable Development
• Project & Budget Management
• Stakeholder Management
• Community Relations
• Partnership and Coalition Building
• Project impact communication

Generic Competencies:

• Delivers Results: Focuses on the critical few objectives that add the most value and channels own and others' energy to consistently deliver results that meet or exceed expectations.
• Drives Innovative Business Improvements: Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking.
• Balances Immediate and Long-Term Priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.
• Imports and Exports Good Ideas: Relentlessly seeks, shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others.
• Develops and Inspires Others: Builds and maintains relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments. Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance.

Cultural Diversity:

• The Coca-Cola West Africa Business Unit covers 31 countries across West and Central Africa and the Indian Ocean islands. The region features a wide diversity of language, ethnicity and culture with English and French as the major official languages.
• Working knowledge of the French language
• Ability to engage across multiple cultures
• Ability to instil trust across diverse groups of critical influencers

Working Conditions:

• Volatile social, economic and political environments and sometimes hostile community relations.

Travel Requirements:

• About 70% travel across the BU and international travels.

Additional Information:

• The Coca-Cola System in WABU is complex and diverse, spanning across 31 countries, requiring influencing and engaging with a wide range of stakeholders in the region. The need to shape our reputation as a leader and model in sustainability externally brings in complexity to this role.

Leadership Behaviors

• Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business(encompassing everything from continuous improvement to new product and package innovation).
• Collaborate With System, Customers, And Other Stakeholders: Develop and leverage relationships with stakeholders to approximately stretch and impact the System (Company and Bottler).
• Act Like An Owner: Deliver results, creating value for our Brands, our System, our customers, and key stakeholders.
• Inspire Others: Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible.
• Develop Self And Others: Develop self and support others' development to achieve full potential.

Growth Behaviors:

• Growth Mindset: Demonstrates curiosity. Welcomes failure as a learning opportunity.
• SMART RISK: Makes bold decisions/recommendations.
• Externally Focused: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
• Performance Driven And Accountable: Has high performance standards. Outperforms her/his peers.
• FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
• Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.