Reporting To: Customer Service Supervisor Role Purpose
Responsible for receiving audio complaints from various sources such as consumers, the CEO- IE, Consumer Protection Council (CPC), NERC, Independence Corrupt Practices (ICPC), IKEJA forum of NERC etc.
R[...] Date Posted: 19 Feb 2018
To grow iROKOtv’s customer base and revenue by signing up subscribers in Nigeria.
Converting inquiries into sales by contacting potential customers.
Focus on contacting current and potential customer via telephone to sell[...] Date Posted: 13 Dec 2017
Only applicants with Ordinary National Diploma (OND)in any discipline are eligible to apply.
Applicants with higher qualifications should not apply.
Applicants must have graduated from the Ordinary National Diploma (OND) program between January 1, 2014[...] Date Posted: 03 Oct 2017
Essential Duties and Responsibilities The main functions include but are not limited to:
Answering calls and responding to emails
Handle customer inquiries both telephonically and by email
Make outbound calls, receive inbound calls
Maintains communication equipmen[...] Date Posted: 22 Sep 2017
Your key responsibilities will include:
Make inbound and outbound calls
Provide customers with product and service information
Resolve customers’ complaints
Follow up customer calls where necessary
Capture customer information into the Customer Relati[...] Date Posted: 19 Jul 2017
Job Opening IDZR_44_JOBCityLekkiExperience1-3 yearProfessional Training/CertificationCustomer Relationship Management, TelemarketingCompensationNGN 40,000 MonthlyRequirements/ Qualification:
Bachelor Degree/ Higher National Diploma / equivalent in any field (pr[...] Date Posted: 05 Dec 2016
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions[...] Date Posted: 04 Jan 2016
POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:
Agents – They are the first point of contact and can, through proper training and initiatives, deliver on multiple objectives through call resolution and efficient handling of customer issues. Apart from this[...] Date Posted: 31 Jul 2015
Job Reference code: Callcentreagent-ext Job Profile:This is a Senior Officer position reporting to the AssistantDirector – Gates Project, Gombe. The MNH Call Center was established to increase the availability of MNH information to pregnant women; their fami[...] Date Posted: 20 Feb 2015
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