Total Quality Management

Course Description

Total quality management, now a well-known idea, is a philosophy of management for continuously improving the quality of products and processes. The idea is that the
quality of products and processes is the responsibility of everyone who is involved with the development and/or use of the products or services.

Why Learn Total Quality Management

At the end of the course, participants will have a thorough understanding of the following concepts

• Understand the fundamental principles of Total Quality Management
• Choose appropriate techniques for improving processes
• Write reports to management describing processes and recommending ways to improve them
• Implement the 5S Model

What are the requirements?

There are currently no prerequisites for attending this course.

Course Content

Course Content:

• Total Quality Management Concept
• Principles of TQM
• Key aspects of the Quality System
• Improving Quality using TQM
• TQM tools and the improvement cycle
• Basic problem-solving tools for quality improvement
• TQM implementation, case studies and scenarios
• Quality Cost Management
• Dimensions of Quality
• Elements of Total Quality Management
• Focus areas for Total Quality Management
• 14 points to improve Quality
• Implementing TQM using Kaizen Team, Quality Circle and Poka yoke
• Workplace Organization using 5 S model
• Process Management using the DOWNTIME model
• Control of Quality Records
• Internal Quality Audits
• Quality Case Studies and Scenarios

Venue & Enrolment Process

12, Ikosi Road (Daystar Road), Oregun, Ikeja, Lagos.

Or call +2348162625986

Organizer

SCILS Management Centre