Telecom Business Analyst at IBM

Job description
• Work collaboratively with client in documenting the CBR (Client business requirements) and SOW (Statement of work).
• Engage directly with business owners for collecting business requirement.
• Prepare weekly and monthly status/review decks (ppt.) and engage with client senior executives to share project status.
• Should be able to do development on small Change Requests (with efforts less than 10 man days).
• Should be able to validate/provide feedback, on the work effort estimation, given by vendor on various projects/ change requests.
• Should take the responsibility on updating the PAW (Project Authorization Workflow) tool for project mile stones, cost case and project status on regular basis.
• Attend meeting with Group/Centralized team on status and strategies. Lead meetings where required.
• Assist design and development teams in translating the business requirements into technical specifications.
• Review and provide feedback on developed training content.
• Assist business team in conducting the User Acceptance Test.
• Assist project team in getting the required sign-offs from client.
• Be able to understand Customer pain points. Discuss with Group team to leverage internal and external solutions. Suggest viable solutions to address Customer pain points.
• Coordinate with Group team to understand, Group level projects planned for the respective OpOCs and accordingly communicate their statuses to local Business/IT team on regular basis.
• Push back the requirements which are expected to be delivered/addressed by transformation/future projects.
• Take responsibility for delivery of assignments (within the AMS scope) locally.
• Manage local partners and vendors.
• Ability to adapt to a changing environment and multi-task assignments.
• Self-starter requiring minimal supervision.
• Completer/finisher.
• Team player / “builder”.

Required

•     Bachelor's Degree
•     At least 5 years experience in Telecom industry environment especially GSM
•     At least 5 years experience in Solution Development
•     At least 5 years experience in Business requirement gathering / Business Analysis
•     At least 5 years experience in IT project management
•     At least 5 years experience in Client/Relationship management
•     English: Fluent

Preferred

•     At least 7 years experience in Telecom industry environment especially GSM
•     At least 7 years experience in Solution Development
•     At least 7 years experience in Business requirement gathering / Business Analysis
•     At least 7 years experience in IT project management
•     At least 7 years experience in Client/Relationship management

Additional information
• Key skills and Expectation (to have knowledge of and experience in):
• Demonstrate good understanding of Telecommunications industry domain.
• Demonstrate good understanding of BSS/OSS.
• GSM Industry trends, issues and challenges.
• Key solutions within the industry.
• Ability to understand Business process, policies and procedures.
• Ability to communicate and convince business on his/her view point.
• Demonstrated ability to solve problems with a sense of ownership, enthusiasm and innovation.
• Experience in meeting deadlines in a high pressure environment.