Job Vacancy at Search for Common Ground (SFCG)

Summary of Position

• The Human Resource (HR) and Administration (Admin) Manager will lead the HR & Admin department and carry out all the strategic and functional responsibilities for the human resources and administration, including security and IT.
• S/he is responsible to ensure organizational effectiveness by providing leadership for the organization's human resource and administration functions. S/he will serve as a member of the Leadership and Management Team (LMT).
• S/he will work under the direct supervision of the Country Director and in close coordination with the Finance Manager. S/he will directly supervise the Admin and Logistics Coordinator. The position will be based in Abuja and will include some travel to the field.

Major Duties and Responsibilities
Human Resource:

• Identify gaps in HR policies, develop and revise the organization's Human Resource Policy and employee handbook on an annual basis, in consultation with the LMT;
• Carry out periodic salary and benefits survey, and provide recommendation to the LMT for periodic review of salary and benefit packages;
• Oversee organizational benefits and insurance policies;
• Identify ways to attract and maintain talent within SFCG;
• Manage recruitment processes – develop and manage best practice interviewing and recruitment processes;
• Develop and manage new staff orientation and onboarding, and ongoing staff capacity development;
• Maintain HR files for compliance, confidentiality and auditability, manage scheduling of contract renewals, extensions and terminations;
• Prepare job description and terms of reference in coordination with the respective line managers;
• Manage all consultant contracts and service contracts;
• Manage employee relations and performance evaluation process of staff;
• Manage staff departure, and exit interviews;
• Hold the office culture to ensure common ground management approach;
• Ensure existence of confidential mechanism for staff feedback, official complaints, and whistle blowing; and
• Serve as employee satisfaction and grievance focal point manage staff growth, grievances, internal conflicts, or complaints, identify potential conflicts, mediate or recommend ways to resolve in a timely manner.

Administration:

• Identify gaps in admin and operational policies, develop and revise the organization's administration and operations policy on an annual basis, as per LMT decisions;
• Strengthen administrative systems identify gaps, weaknesses and issues and recommend and implement solutions;
• Provide oversight and supervision to admin, operations and IT staff to ensure smooth functioning of office administration, including office running and maintenance;
• Oversee the logistics management and travel support to the program staff and other staff members;
• Manage the allocation of office space and oversee facilities management;
• Manage the procurement process, and ensure necessary documentation of procurement processes for goods and services;
• Oversee distribution of resources and maintenance of inventory;
• Create, manage and monitor workflow and systems for administrative compliance;
• Ensure auditability in terms of administrative compliance with regards to the organization and its projects;
• Manage international visitors, ensure their logistics and brief them on security protocols;
• Serve as the security focal point create, communicate and monitor organizational security policy;
• Maintain a safe and secure work environment, ensure safety and security of staff and the central office in Abuja and field offices in Jos and Maiduguri;
• Oversee and ensure smooth running of IT systems and infrastructures, which support the connectivity needs of the organization;
• Put in place systems for data protection;

Others:

• Serve as a Secretary of the LMT - collect and communicate agenda, take and maintain LMT minutes and records, follow up on action points, and ensure that LMT decisions are communicated on a timely basis;
• Support in partners' assessment and capacity building in admin and HR functions;
• Maintain external relationship with related government authority;
• Coordinate with related authorities for organization’s registration and agreements renewal;
• Support in proposal and donor report processes by ensuring administrative requirements and compliance; and
• As job descriptions cannot be exhaustive, the position holder may be required to undertake other duties that are broadly in line with the above key duties.

Qualifications
Essential:

• Master's degree in Human Resource Management, Administration, Organizational Development and Management, or other relevant discipline;
• At least 5 years of professional experience in human resource management, administration and operations, preferably with at least 1-2 years in a non-profit and international organization;
• Excellent communication, interpersonal and coaching skills;
• Specialized knowledge and experience in employment law, organizational planning, organization development, employee relations, and creating and maintaining training programs of such;
• Strong knowledge of domestic and international benefit and compensation practices, laws and regulations;
• Proven experience developing and designing policies and procedures;
• Diplomatic and poised in approach using solid skills to manage sensitive and confidential information and matters; ability to hear multiple sides of a story and come to win-win resolutions;
• Excellent people manager, open to direction and collaborative work style and commitment to get the job done;
• A demonstrated commitment to high professional ethical standards and a diverse workplace; and
• Ability to prioritize, plan and organize workflow to tight timeframes, handle multiple tasks, and be flexible with changing priorities.

Additional Skills:

• PHR, SPHR, and/or CEBS, or other relevant certifications a plus; and
• Active affiliation with appropriate Human Resources networks and organizations, preferred.