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  • Posted: May 27, 2016
    Deadline: Jun 30, 2016
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    The Outsource Company is a 100 % privately held Nigerian company offering BPO/ITES (Business Process Outsourcing/Information Technology Enabled Services), from its state of art 350+ seat (additional 1000 seat also in plan) call center facility in Abuja, Nigeria. Our world class facility offers end-to-end voice and non-voice BPO services globally. We are a...
    Read more about this company

     

    Call Centre Agents

    Requirements: Strong communication skills, Good listening skills, Fluency in English, Computer literate (Proficiency in Microsoft Office applications)

    Job Description: 

    • answer calls and respond to emails 
    • handle customer inquiries both telephonically and by email
    • identify and escalate priority issues
    • route calls to appropriate resource
    • follow up customer calls where necessary
    • document all call information according to standard operating procedures
    • complete call logs
    • produce call reports

    Experience: 0 - 2 years
    Qualification: B.Sc. HND. OND. or equivalent
    Deadline: 30th June, 2016
    Note: Only Applicants based in Abuja will be considered. NYSC corpers are strongly encouraged to apply.

    Method of Application

    Send your application to bmaichibi@outsource.ng

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