Jobs at Emerging Platforms Group

The business and project analyst will work at our project site in Enugu and will be responsible for eliciting and analyzing our customer requirements as well as providing full onsite project support. The BPA will apply a high level of creativity and knowledge of the various technology tools in proffering and designing best-fitting technology solutions, customer proposals and project reports. The Business and Project Analyst is a key member of the project delivery team and must add value by determining the requirements of a project or program, and communicating them clearly to all technical and non-technical stakeholders in various formats like proposal, presentations, concept notes, business requirements documents, software requirements specification documents etc. This is a full time position that requires someone will a technical background and previous work experience in the same role as well as:

• A minimum of five (3) years’ cognate experience in Business and Solutions Analysis
• Educational background in computer science, math’s, chemistry or other sciences
• Excellent understanding of business analysis and software documentation principles and frameworks
• Excellent presentation, facilitation and communication skills.
• Strong business ethics and high level of integrity.
• High level of creativity and deep understanding and familiarity with technology

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We are seeking to hire a content production manager who will be comfortable with all areas of video post-production and will thrive in a fast paced environment mastering tasks and perfecting the process. He/she will work with an entrepreneurial, fast-paced culture, interesting, seasoned and talented video production team.

He/she will be responsible for:

• Managing shoot space and all video production
• Pre-production planning for weekly shoots
• Managing workflow within the team and meeting deadlines for deliverables
• Prepping assets and interviews needed for editing
• Working with producers and managing edit changes to completion
• Ensuring quality control and accuracy with final edits
• Publishing videos

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We are seeking to hire a content production assistant who will work with the content production manager to create all required video content as and when required.

He/she will be responsible for assisting the content production manager to:

• Manage shoot space and all video production
• Carry out Pre-production planning
• Carry out Post production planning
• Manage workflow within the team and meeting deadlines against set deliverables
• Prepping assets and interviews needed for editing
• Work with producers and course facilitators
• Manage edit changes to completion
• Ensure quality control and accuracy with final edits
• Publish all required videos

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The Project Manager will be responsible for simultaneously managing the various aspects and phases of all project(s) and their life cycle(s) while ensuring adherence to best-practice enterprise and local project and program management standards, frameworks, and processes. The project manager will utilize stakeholder management, effective planning and broad domain awareness to ensure that projects are executed within scope and in meeting or surpassing customer expectations.

Qualifications:

• A minimum of five (5) years’ cognate experience in project management
• Excellent understanding of ICT Project Management Principles and Tools.
• Strong People and Team Management Skills
• Experience managing complex projects a must
• PMP or other project management certifications is a plus
• Outstanding leadership, negotiating and influencing skills.
• Excellent presentation, facilitation and communication skills.
• Strong business ethics and high level of integrity.

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We are looking to hire a minimum of four instructional design content developers to work from our project site in Enugu. The instructional design content developers will be responsible for creating video based instruction, assisting facilitators with online facilitation and reviewing course content development.  Other duties will include but not be limited to:

• Creating lecture contents for video production
• Ensuring interaction with e-learning platforms
• Providing assistant to SME’s on course content development and guidance on e-facilitation with lecture video production apply tested learning and instructional design theories, practices and methods
• The ideal candidate should have an MSc in Educational Technology

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We are looking to hire intelligent and proactive technical support analysts capable of working with minimal supervision to work from our project site in Enugu. He/she will be responsible for providing 1st level technical support to our customers via phone, web, email, chat and other support channels as required. He/she’s responsibilities will include but not be limited to:

• Taking ownership of customer issues reported and see problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Providing prompt and accurate feedback to customers
• Ensuring proper recording and closure of all issues
• Preparing accurate and timely reports
• Documenting knowledge in the form of knowledge base tech notes and articles

The ideal candidate should have a degree in Information Technology, Computer Science or equivalent and proven working experience in the provision of technical support.