Ongoing Recruitment at Huawei Technologies

The role of the Business Change Manager is primarily benefits-focused.  The Business Change Manager role is responsible, on behalf of the Senior Responsible Owner, for defining the benefits, assessing progress towards realisation, and achieving measured improvements.

This need to define and realise benefits in terms of measured improvements in business performance means that the Business Change Manager role must be ‘business-side’, in order to provide a bridge between the programme and business operations.

On many programmes, change will effect different parts of the organisation.  In such situations there should be a team of Business Change Managers, one for each business area.  Specific responsibilities of the role include:

• ensuring the interests of the sponsoring group are met by the programme;
• obtaining assurance for the sponsoring group that the delivery of new capability is compatible with realisation of the benefits;
• working with the programme manager to ensure that the work of the programme, including the scoping of each project, covers the necessary aspects required to deliver the products or services that will lead to operational benefits;
• working with the programme manager to identify projects that will contribute to realising benefits and achieving outcomes;
• identifying, defining and tracking the benefits and outcomes required by the programme;
• identifying and implementing the maximum improvements in business operations (both extant and newly created) as groups of projects deliver their products or services into operational use;
• managing the realisation of benefits, and ensuring that continued accrual of benefits can be achieved and measured after the programme has been completed;
• establishing and implementing the mechanisms by which benefits can be realised and measured;
• taking the lead on transition management; ensuring that ‘business as usual’ is maintained during the transition and the changes are effectively integrated into the business;
• preparing the affected business areas for the transition to new ways of working; potentially implementing new business processes;
• optimising the timing of the release of project deliverables into business operations.

As the programme progresses, the Business Change Manager is responsible for monitoring outcomes against what was predicted.

• Responsible for indentifying key service improvement findings and recommendations which will help the organisation to maximise its operational effectiveness and increase customer satisfaction.
• Unearth the root cause(s) of client’s pain points,validate the business opportunity or problem as an opportunity for service improvement, innovation or a technology transformation solution.
• Critically evaluate information gathered from multiple sources analyse and discover gaps for service improvement.
• Carry out service research/analysis and formulate business solutions for service improvement and innovations.
• Translate business operational gaps into infrastructure service developments and improvements.
• Strong Knowledge on enterprise solution architecture/service flows, product management and performance management within the IT/Telecommunication sector combined with strong data analysis and the ability to analyse complex performance information.
• Demonstrates attention to details and ability to analyse and spot opportunity for improvement and innovation.
• Co-ordinate with business partners and support the enterprise architect and subject matter expert teams on solution design for required technology changes.
• Identify opportunities and leverage enterprise wide IT capabilities to support business partners for growth, productivity and stakeholder relations.
• Consistently identify needs customer may not recognize and ensure that approaches and solutions are linked to objectives and future needs.
• Forms strong and lasting relationships with buisness units and colleagues, stakeholder management should be second nature to you.
• Strong presentation, verbal and written skills as well as proven ability to develop well-written documents and presentations.
• Analytical, logical and a clear thinker.
• Your ability to clearly articulate and present your ideas and solutions is essential

• The role of the Business Analyst will involve liaising with the business, stakeholders, gathering requirements, producing functional specs, liaising with the technical teams through the full life cycle and conducting workshops.
• The BA will be working with stakeholders across businesses to define what they need and take responsibility for ensuring that applications fulfil the business requirements.
• The BA must have ability to translate business requirements, making the complex simple and switching between big picture thinking to absolute detail is a key facet of this role.
• Critically evaluate information gathered from multiple sources and clearly distinguish user’s requests against business needs.
• A natural facilitator who is comfortable using the whiteboard over Word as the main tool for collaboration and requirements gathering.
• Act as the link between the customer community (internal and external customers) and the Project Management team through which requirements flow.
• You will provide the link between the customer, any third party and PMO team regarding functionality and requirement definition to facilitate the initiation of a project.
• Strong analytical and product management skills (how to interpret customer business needs and translate them into application and operational requirements.
• Be responsible for Requirement Workshops and documenting the functional and non functional requirements.
• Ability to effectively document user requirements, and define work scope.
• Business Case creation and Benefits tracking.
• A very good listener.
• Excellent communicator and able to communicate at all levels.
• Very strong business skills and understanding of the business domain.
• A very good understanding of Functional and Non Functional Requirements.
• Develops innovative solutions to complex business and technology problems.

The role of the Business Change Manager is primarily benefits-focused.  The Business Change Manager role is responsible, on behalf of the Senior Responsible Owner, for defining the benefits, assessing progress towards realisation, and achieving measured improvements.

This need to define and realise benefits in terms of measured improvements in business performance means that the Business Change Manager role must be ‘business-side’, in order to provide a bridge between the programme and business operations.

On many programmes, change will effect different parts of the organisation.  In such situations there should be a team of Business Change Managers, one for each business area.  Specific responsibilities of the role include:

• ensuring the interests of the sponsoring group are met by the programme;
• obtaining assurance for the sponsoring group that the delivery of new capability is compatible with realisation of the benefits;
• working with the programme manager to ensure that the work of the programme, including the scoping of each project, covers the necessary aspects required to deliver the products or services that will lead to operational benefits;
• working with the programme manager to identify projects that will contribute to realising benefits and achieving outcomes;
• identifying, defining and tracking the benefits and outcomes required by the programme;
• identifying and implementing the maximum improvements in business operations (both extant and newly created) as groups of projects deliver their products or services into operational use;
• managing the realisation of benefits, and ensuring that continued accrual of benefits can be achieved and measured after the programme has been completed;
• establishing and implementing the mechanisms by which benefits can be realised and measured;
• taking the lead on transition management; ensuring that ‘business as usual’ is maintained during the transition and the changes are effectively integrated into the business;
• preparing the affected business areas for the transition to new ways of working; potentially implementing new business processes;
• optimising the timing of the release of project deliverables into business operations.

As the programme progresses, the Business Change Manager is responsible for monitoring outcomes against what was predicted.

• Responsible for indentifying key service improvement findings and recommendations which will help the organisation to maximise its operational effectiveness and increase customer satisfaction.
• Unearth the root cause(s) of client’s pain points,validate the business opportunity or problem as an opportunity for service improvement, innovation or a technology transformation solution.
• Critically evaluate information gathered from multiple sources analyse and discover gaps for service improvement.
• Carry out service research/analysis and formulate business solutions for service improvement and innovations.
• Translate business operational gaps into infrastructure service developments and improvements.
• Strong Knowledge on enterprise solution architecture/service flows, product management and performance management within the IT/Telecommunication sector combined with strong data analysis and the ability to analyse complex performance information.
• Demonstrates attention to details and ability to analyse and spot opportunity for improvement and innovation.
• Co-ordinate with business partners and support the enterprise architect and subject matter expert teams on solution design for required technology changes.
• Identify opportunities and leverage enterprise wide IT capabilities to support business partners for growth, productivity and stakeholder relations.
• Consistently identify needs customer may not recognize and ensure that approaches and solutions are linked to objectives and future needs.
• Forms strong and lasting relationships with buisness units and colleagues, stakeholder management should be second nature to you.
• Strong presentation, verbal and written skills as well as proven ability to develop well-written documents and presentations.
• Analytical, logical and a clear thinker.
• Your ability to clearly articulate and present your ideas and solutions is essential

• The role of the Business Analyst will involve liaising with the business, stakeholders, gathering requirements, producing functional specs, liaising with the technical teams through the full life cycle and conducting workshops.
• The BA will be working with stakeholders across businesses to define what they need and take responsibility for ensuring that applications fulfil the business requirements.
• The BA must have ability to translate business requirements, making the complex simple and switching between big picture thinking to absolute detail is a key facet of this role.
• Critically evaluate information gathered from multiple sources and clearly distinguish user’s requests against business needs.
• A natural facilitator who is comfortable using the whiteboard over Word as the main tool for collaboration and requirements gathering.
• Act as the link between the customer community (internal and external customers) and the Project Management team through which requirements flow.
• You will provide the link between the customer, any third party and PMO team regarding functionality and requirement definition to facilitate the initiation of a project.
• Strong analytical and product management skills (how to interpret customer business needs and translate them into application and operational requirements.
• Be responsible for Requirement Workshops and documenting the functional and non functional requirements.
• Ability to effectively document user requirements, and define work scope.
• Business Case creation and Benefits tracking.
• A very good listener.
• Excellent communicator and able to communicate at all levels.
• Very strong business skills and understanding of the business domain.
• A very good understanding of Functional and Non Functional Requirements.
• Develops innovative solutions to complex business and technology problems.