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  • Posted: May 21, 2015
    Deadline: Not specified
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    Box & Cedar is an HR Consulting Firm. We believe in the power of people and exploiting it to the maximum because we know that people are the greatest assets of any organisation. We have distilled our products into what we call the 3S- Sourcing, Sieving and Stimulating. Our Vision To be the benchmark for quality and value in the Human Resource cons...
    Read more about this company

     

    Nurse (Call Centre)

    Job Description:

    • Answer call professionally
    • Respond to customers enquiries
    • Research required information using available resources
    • Handle and resolve customer complaints
    • Provide customers with product and services information
    • Enter customer information
    • Identify and escalate priority issues
    • Route calls to appropriate resources

    Minimum Qualification:

    • RN, RM, BSc. Nursing

    Knowledge & Skills:

    • Possess good verbal and written communication skills.
    • Listening skills
    • Problem analysis
    • Problem solving
    • Customer service orientation
    • Telephone etiquette
    • Organizational skills
    • Attention to detail
    • Initiative
    • Adaptability
    • Team work
    • Stress tolerance
    • Resilience

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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