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  • Posted: Mar 5, 2015
    Deadline: Not specified
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    REQIT is a recruitment technology company. Our mission is to 'use technology as a driver in connecting local talent with opportunities.' At the heart of our mission is a strong desire to drive high levels of quality service at all times. Talent is at the heart of what we do and we are committed to supporting companies and organizations alike with the righ...
    Read more about this company

     

    Support Services Supervisor

    MAIN PURPOSE: 
    • To oversee different aspect of the company’s operations from managing vendors and contractors, to ensuring maintenance of company’s facilities.
    • To provide high level administrative supports services to all arms of the organization as well as the coordination and supervision of office consumables and all other ad hoc services.

    The function of the role includes but is not limited to:

    • Act as a liaison to public utilities(Light, Water, GSM, DSTV etc) and other agencies and manage and process the bills emanating from companies operations
    • Oversees the company’s fleet/assignments and maintenance
    • General upkeep of the company’s offices and environment, providing a conducive, functional and secured work space for staff to operate optimally
    • Ensure procurement, distribution and control of all consumables including diesel, newspapers and office furniture
    • Supervise and monitor office cleaning, gardening and fumigation services.
    • Liaises with the drivers to generate a quarterly service/maintenance schedule for all company cars.
    • Liaises with Company’s technical team to generate quarterly service/maintenance schedule for all company equipments and generators.
    • Generate monthly reports (on excel spreadsheet) for all consumables purchased and usage per department.
    • Prioritizes conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
    • Respond to all departmental issues and requests on technical and non-technical issues and escalate to the appropriate technical/vendor when necessary.
    • Financial forecasting/budgeting for provision of support services
    • Ensure proper fitting and furnishing of offices and residential apartments
    • Ensure maintenance of all non M&E and M&E equipments
    • Planning and overseeing building work/renovation
    • Coordinating cleaning, catering and parking services
    • Organizing security and general administrative services
    • Supervise the activities of all front desk officers/receptionists.
    • Manage mailroom operations/courier services and ensure prompt dispatch of mails within and outside the organization
    • Ad hoc duties/support functions from as directed by DGS and HBSS.

    Principal Accountabilities

    • Cleaner services performance index
    • Offices services performance index
    • Mail room performance index
    • Residential services performance index
    • Availability of office consumables
    • Well articulated company logistics
    • Company fleet management
    • Contract and vendor management

    PERSON SPECIFICATION(s):

    The ideal candidate should:

    • Possess exquisite communication abilities for effective communication with all levels of staff including the General Management.
    • Technically competent, with excellent problem solving, analytical, Supervisory skill.
    • Have track record or displayed pro-competency in the areas of; sound judgment, analytical reasoning, emotional intelligence, attention to detail and time management.
    • Perform a diversity of administrative support activities including composing memos and correspondences, compiling reports and creation of spreadsheets.
    • Have worked in a building or renovation site
    • Stint with a real estate company would be an added advantage
    • Be able to adhere to deadlines, complete projects independently and manage costs and budgets
    • Be willing to work extended hours
    • Perform a diversity of administrative support activities including composing memos and correspondences, compiling reports and creation of spreadsheets.
    • Have worked in a building or renovation site
    • Stint with a real estate company would be an added advantage

       

    Qualification:               

    • Minimum of Second Class lower division (2.2) Honours Degree (Bsc, HND, OND) in Engineering – Civil, Electrical & Mechanical, Estate Management or related disciplines
    • Post graduate masters Degree in Project & Facilities Management  would be an added advantage   

    Experience:                    

    • Post graduate or 3-5 years cognate working experience in an operations/admin role and a supervisory role in a reputable company or facilities.
    • Experience in managing vendors and contractors
    • Experience in dealing with mechanical equipment, Fleet of Cars, building/general maintenance, as well as renovation/works and operations management.
    • Experience in managing public utilities
    • Experience with a real estate firm would be an added advantage.

    go to method of application ยป

    Personal Assistant to the CCEO

    MAIN PURPOSE:

    • To provide high level administrative support to the office of the Chairman/Chief Executive Office (CCEO) and thus contributes to the smooth operation of the office. 

    The function of the role includes but is not limited to:

    • Co-ordinate and manage CCEO’s calendars, travel arrangements and schedules, negotiating potential conflicts and determining feasible alternatives.
    • Coordinate CCEO’s travel needs, scheduling of hotel, flight accommodation and procuring all necessary documentations such as passports, visas or other clearances.
    • Act as the point of contact to the CCEO. Screen all phone calls and correspondences to the CCEO’s office and exercise sound judgment in determining whether to connect the caller to the CEO, take a message(s), or refer the matter to another company contact.
    • With an understanding of business protocols associated with CCEO’s clients and business associates, effectively interact with business partners (mostly foreigners), board members and their executive assistants while representing the office of the CCEO.
    • Manage sensitive matters and information regarding peculiar issues within the office of the CCEO.
    • Prioritizes conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
    • Prepare meeting/conference logistics and host visitors on behalf of the CCEO.
    • Perform a diversity of administrative support activities including composing business correspondences, writing internal memos, compiling reports and creation of spreadsheets.
    • Cross-examine documents for CCEO’s review to ensure quality control and compliance to standards.
    • Perform quality control checks on CCEO’s presentations, to ensure proper formatting and elimination of errors.
    • Prepare and monitor newsworthy stories covering energy, business/economy, politics and general interest for the CCEO’s attention.
    • Respond to customer queries and requests on non-technical issues and escalate to the assigned manager when necessary.
    • Process all requisitions for the CCEO’s office.
    • Assist the CCEO to plan & prepare for strategic meetings (board meetings, executive meetings), etc.
    • Develop and maintain an efficient documentation and filing (electronic and hard) process.
    • Perform all other functions as may be directed by the CCEO.

    Supervisory/Leadership/Managerial Complexity:

    • Efficient self-supervision and coordination of junior staff attached to the CCEO’s office to ensure smooth running of the office.

    Principal Accountabilities

    • Seamless scheduling of CCEO’s appointments.
    • Turnaround time of documents requiring the CCEO’s attention.
    • Well articulated logistics for CCEO’s events (internal and external).
    • Error-free documentation process.
    • Efficiency of administrative system, and ease of retrieval of required documents.
    • Average response time for enquiries from internal and external sources
    • Efficiency of travel coordination and event management
    PERSON SPECIFICATION(s):

    The ideal candidate should:

    • Possess strong writing and oral communication skills;
    • Have Excellent organizational and calendar management skills.
    • Be able to adhere to deadlines, complete projects independently and manage costs and budgets
    • Have excellent word processing and IT appreciation
    • Be able to work under pressure and to tight deadlines;
    • Have good organizational and time management skills;
    • Possess the ability to research, digest, analyse and present material clearly and concisely;
    • Possess excellent interpersonal skills
    • Possess the ability to work on his/her own initiative;
    • Be honest and reliable
    • Possess and possible have a track record of paying “attention to detail”
    • Demonstrate flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines;
    • Have discretion and understanding of confidentiality issues.
    • Be willing to work extended hours
    • Reside on the island (this is not compulsory but would be advantageous)

       

    Qualification:               

    • First degree in Business Administration, Business Management, Behavioral Sciences or a related discipline with a minimum of second class lower division (2.2) honours
    •  A Masters degree would be an added advantage

    Experience:                    

    • 3-5 years experience in an administrative capacity in a reputable company.
    • Experience in interacting with top management executive of a reputable company, with local and international operations.
    • Experience in travel coordination, business writing, protocol and event planning
    • Exposure to living or working overseas is an added advantage

    Method of Application

    Interested and suitably qualified candidates should click on preferred job titles to apply online.

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