Ongoing Recruitment at The African Development Bank

This advertisement is posted by the African Development Bank (AfDB) on behalf of the Association for the Development of Education in Africa (ADEA), which is the employer for this position. Engagement as staff of ADEA does not offer any expectation for future employment as staff in the AfDB.

The Association for the Development of Education in Africa (ADEA) is a forum for policy dialogue on education. Its vision is to create “high-quality African education and training geared towards the promotion of critical skills for accelerated and sustainable development in Africa”.  It acts as a catalyst in promoting innovative policies and practices through pooling of ideas, experiences, learning and knowledge.  ADEA’s overall goal is to contribute to the development of equitable and high quality education through the concerted efforts of African governments and their partners. The position of Knowledge Management Officer is located in ADEA’s Secretariat which implements the organization’s work programs and budget; organizes major events such as Triennales and Ministerial Conferences; manages communication and knowledge management; coordinates the work of the Working Groups; and implements the decisions and resolutions of ADEA’s governance entities.

• Under the general supervision and guidance of the Senior Programs Officer, the Knowledge Management Officer will be required to perform the following duties and responsibilities:
• Implement ADEA’s Knowledge Management (KM) strategy and programs with a view to disseminating as widely as possible the knowledge produced and accumulated through policy dialogue, analytical research and exchange of knowledge;
• Develop and manage innovative and cost-effective on-line and off-line KM tools and systems to consolidate, compile  and disseminate information and knowledge generated from various sources;
• Manage ADEA’s integrated web portal, databases and information systems on African Education Specialists, ADEA’s Publications, and individual/institutional contact addresses and profiles;
• Serve as ADEA’s key focal point for managing data requests, and assist by providing knowledge products in the form desired by clients;
• Keep abreast of development in the tools, trends and practices in  knowledge management;
• Contribute to establishing best practice in knowledge management for the organization;
• Work closely with key partners to create networks and communities of practice for knowledge management and knowledge-sharing;
• Work closely with the knowledge management focal point in the African Development Bank to leverage the Bank’s network and field offices in the dissemination of ADEA’s knowledge products.

Including desirable skills, knowledge and experience

• A minimum of a Master’s degree  in Information Management,  Education, International Development, Development Studies or relevant discipline;
• A minimum of 4 years of relevant professional training and experience in knowledge management;
• Familiarity with current Knowledge Management technologies and practices in a web-based environment;
• Capacity to promote knowledge sharing and dissemination of knowledge products which are continuously produced by ADEA;
• Solid  ability to identify, collect, analyze and synthesize knowledge from a variety of sources and disseminate it in a form desired for easy utilization by staff and stakeholders;
• Strong interpersonal and communication skills, and ability to collaborate across functions with the Bank and ADEA networks;
• Self-motivated, analytical and with ability to work independently and respond quickly to clients’ needs and expectations;
• Capacity to keep abreast of innovations in knowledge management and respond quickly to such innovations in technology and practices;
• Open to change and capacity to roll up the sleeves and manage innovations;
• Proven rigor in producing high quality documents; and  resourcefulness in delivering high-quality knowledge products to clients in a timely manner;
• Strong team player with a proven track record of effective networking, client orientation and operational effectiveness; and
• Competence in the use of standard Microsoft applications, databases, websites, electronic archiving and servers.

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This advertisement is posted by the African Development Bank (AfDB) on behalf of the Association for the Development of Education in Africa (ADEA), which is the employer for this position. Engagement as staff of ADEA does not offer any expectation for future employment as staff in the AfDB.

The Association for the Development of Education in Africa (ADEA) is a forum for policy dialogue on education. Its vision is to create “high-quality African education and training geared towards the promotion of critical skills for accelerated and sustainable development in Africa”.  It acts as a catalyst in promoting innovative policies and practices through pooling of ideas, experiences, learning and knowledge.  ADEA’s overall goal is to contribute to the development of equitable and high quality education through the concerted efforts of African governments and their partners. The position of Senior Communications Officer is located in ADEA’s Secretariat which implements the organization’s work programs and budget; organizes major events such as Triennales and Ministerial Conferences; manages communication and knowledge management; coordinates the work of the Working Groups; and implements the decisions and resolutions of ADEA’s governance entities.   .

Under the general supervision and guidance of the Executive Secretary, the Senior Communications Officer will be required to perform the following duties and responsibilities:

• Implement ADEA’s communications strategy in order to uphold a positive image of the organization;
• Comply with institutional guidelines for activities and programs that promote corporate communications objectives;
• Organize high profile events such as international press conferences and side events at conferences and the Bank’s Annual Meetings to showcase ADEA’s brand and impact on education;
• Develop  and produce informational material (brochures and leaflets, films, audio-visual productions) and statutory documents with a view to promoting ADEA’s programs and activities;
• Manage ADEA’s website and use social media tools in communication (twitter, podcasts, etc.),
• Prepare press releases, information notes, advertising insertions, summary, review and update.
• Collect, generate and disseminate information within ADEA and in member countries through media networks and relevant organizations;
• Create and maintain strategic professional partnerships with key print and electronic media organizations;
• Handle routine queries, and monitor internal processing mechanisms and timelines to allow for speedy and accurate response;
• Attend to media aspects of ADEA events: seminars, conferences and workshops; and contribute to the development of an efficient mailing list and distribution system of ADEA information products;
• Manage publishing, and dissemination of major publications produced by ADEA, in particular those stemming from Triennales and Ministerial Conferences; and
• Write, edit, proofread and produce various articles.

Including desirable skills, knowledge and experience

• A minimum of a Master’s degree in Communication, Journalism, Marketing, Social Sciences  or related fields;
• A minimum of 5 years of professional experience in Public Relations or Media activities working in an international organization, government, NGO or a reputable private sector organization;
• Self-confidence, excellent communications skills and ability to interact effectively with staff and external partners;
• Excellent writing and editing skills in French and English; and experience managing the production of Newsletters and other publications;
• Knowledge and understanding of current trends in digital and social media including internet navigation, various office applications, etc.;
• Diplomacy,  extroversion, strong interpersonal skills and ability to effectively manage relationships with media representatives;
• Proven rigor in producing high quality documents; and  resourcefulness in delivering accurate information to stakeholders in a timely manner;
• Ability to synthesize complex messages and articulate them in a concise, comprehensive and intelligible way for the target audience;
• Capacity to keep abreast of technical and professional innovations in media technology and practices;
• Open to change, proactively support continuous improvements in work processes and able to roll up the sleeves and manage innovations;
• Strong team player with a proven track record of effective networking, client orientation and operational effectiveness; and
• Competence in the use of standard Microsoft applications and social media tools.

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This advertisement is posted by the African Development Bank (AfDB) on behalf of the Association for the Development of Education in Africa (ADEA), which is the employer for this position. Engagement as staff of ADEA does not offer any expectation for future employment as staff in the AfDB.

The Association for the Development of Education in Africa (ADEA) is a forum for policy dialogue on education. Its vision is to create “high-quality African education and training geared towards the promotion of critical skills for accelerated and sustainable development in Africa”.  It acts as a catalyst in promoting innovative policies and practices through pooling of ideas, experiences, learning and knowledge.  ADEA’s overall goal is to contribute to the development of equitable and high quality education through the concerted efforts of African governments and their partners. The position of The Senior Finance and Budget Officer is located in ADEA’s Secretariat which implements the organization’s work programs and budget; organizes major events such as Triennales and Ministerial Conferences; manages communication and knowledge management; coordinates the work of the Working Groups; and implements the decisions and resolutions of ADEA’s governance entities

Under the general supervision and guidance of the Executive Secretary of ADEA (Director), the Senior Finance and Budget Officer will be required to perform the following duties and responsibilities:

• Develop and provide appropriate guidelines to enable the Secretariat and Working Groups to prepare detailed annual budgets for their activities;
• Coordinate the preparation of  the annual budget, on the basis of ADEA’ s integrated annual work plan for review by  ADEA’ s  Executive Committee and approval by its Steering Committee;
• Implement the allocation of  funds to individual units at the Secretariat and Working Groups  according to the approved budget;
• Set up and update ADEA’s budget system in collaboration with AfDB’s Financial Controller Department (FFCO);
• Monitor ADEA’s overall budget implementation and issue monthly and quarterly internal reports;
• Provide necessary guidance to the Secretariat and Working Groups on the application of AfDB’s financial rules and regulations;
• Maintain ADEA’s accounts in full compliance with the financial regulations contained in the Memorandum of Understanding which ADEA signed with AfDB;
• Prepare and provide accurate financial accounts for  the annual external audit exercise and provide the auditors with all necessary information they need to carry out their assignment;
• Maintain a consistent oversight of ADEA’s  income and expenditure and ensure correct and up-to-date accounting;
• Certify and monitor payments of invoices, and coordinate disbursements to Working Groups and partners based on contribution agreements;
• Prepare detailed financial analysis on income and expenditure for the Executive Secretary’s annual reporting to the Steering Committee;
• Provide relevant financial data to the Resource Mobilization and Partnership Officer in proposals writing, negotiation and negotiation with donors.
• Oversee and provide guidance to ADEA staff on the host institution’s human resources policies, rules and regulations that are applicable to ADEA.

Including desirable skills, knowledge and experience

• A Bachelor’s/Master’s degree in accounting, finance or related discipline and internationally recognized professional certification such as Certified Public Accountant (CPA) or Chartered Accountant (CA)
• A minimum of 5 years of relevant professional work experience in accounting and financial management;
• A deep understanding of accounting principles, financial concepts and transaction processes; and a solid knowledge of internal controls and risk management principles;
• Reliable, trustworthy and able to present accounting and financial simulations clearly and transparently;
• Ability to articulate a clear strategy for cost effectiveness and for ensuring financial stability in program management;
• Ability to multi-task and manage competing demands and priorities under pressure;
• Integrity, credibility, diligence, attention to detail and transparency;
• Ability to prepare, present and discuss financial statements;
• Experience in the use of accounting and financial software; ability to operate in an automated accounting environment; including advanced spreadsheet, database packages and Microsoft applications (Word, Excel, etc.);
• Experience with ERP/SAP is an added advantage; and 
• Proficiency in spoken and written English or French and a working language of the other is essential.

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This advertisement is posted by the African Development Bank (AfDB) on behalf of the Association for the Development of Education in Africa (ADEA), which is the employer for this position. Engagement as staff of ADEA does not offer any expectation for future employment as staff in the AfDB.

The Association for the Development of Education in Africa (ADEA) is a forum for policy dialogue on education. Its vision is to create “high-quality African education and training geared towards the promotion of critical skills for accelerated and sustainable development in Africa”.  It acts as a catalyst in promoting innovative policies and practices through pooling of ideas, experiences, learning and knowledge.  ADEA’s overall goal is to contribute to the development of equitable and high quality education through the concerted efforts of African governments and their partners. The position of Senior Programs Officer is located in ADEA’s Secretariat which implements the organization’s work programs and budget; organizes major events such as Triennales and Ministerial Conferences; manages communication and knowledge management; coordinates the work of the Working Groups; and implements the decisions and resolutions of ADEA’s governance entities.  

Under the general supervision and guidance of the Executive Secretary of ADEA (Director), the Senior Programs Officer will be required to perform the following duties and responsibilities:

• Contribute to the implementation of the strategic objectives and initiatives of the Strategic Medium Term Plan;
• Contribute to the preparation and  implementation of the annual work program within the approved budget, policies and procedures of the organization;
• Coordinate the planning and organization of policy dialogue forums and key events involving ADEA’s  development partners and host institution;
• Coordinate efforts  to mainstream gender-related activities in ADEA programs and projects;
• Provide technical support to Inter-Country Quality Nodes, especially at their formative stage;
• Contribute to  relevant, policy-centered research agenda and analytical work among the Working Groups in emerging and priority areas of education development;
• Work closely with the African Development Bank and any other relevant partners in the management of the Education Research in Africa Award;
• Contribute to Working Groups’ efforts to strengthen the capacity of African Ministries of Education through technical assistance, training and information sharing in the various fields of education;
• Coordinate efforts of the Working Groups to promote and create new networks, and revive/strengthen existing ones on key emerging and priority issues in education and training;
• Collaborate with the Monitoring and Evaluation Officer in ensuring rigor, quality and timeliness in the production of technical documents and reports;
• Collaborate with the focal point for knowledge management in the African Development Bank to leverage the Bank’s network and field offices in the dissemination of ADEA’s knowledge products.

Including desirable skills, knowledge and experience

• A Master’s degree in education, development studies, social sciences or related disciplines and considerable experience in education development and  program management;
• A minimum of 5 years of relevant professional experience in education development in a developing country;
• Ability to provide policy and technical advice and guidance to the Executive Secretary on education;
• Excellent analytical skills, including proven ability to formulate analytical research programs;
• Ability to distil core issues from a maze of complex data and prepare reports that are easy to understand;
• Demonstrated ability to manage projects and programs in education;
• Proven ability to work, influence and inspire teams to great performance;
• Demonstrated ability to establish and maintain positive working relationships with colleagues and external partners;
• Capacity to make excellent presentations at key forums on ADEA’s role and impact on education development in Africa;
• Excellent organizational and planning skills as well as capacity for time management in organizing major events;
• Sound working knowledge of the operation of the organization as a business;
• Capacity to act independently in anticipation and in response to daily work demands and difficult challenges;
• Self-confidence and ability to present ideas and proposals clearly, logically and concisely, both verbally and in writing;
• Proficiency in spoken and written English or French and a working knowledge of the other; and
• Competence in the use of the Bank’s standard Microsoft applications.

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This advertisement is posted by the African Development Bank (AfDB) on behalf of the Association for the Development of Education in Africa (ADEA), which is the employer for this position. Engagement as staff of ADEA does not offer any expectation for future employment as staff in the AfDB.

The Association for the Development of Education in Africa (ADEA) is a forum for policy dialogue on education. Its vision is to create “high-quality African education and training geared towards the promotion of critical skills for accelerated and sustainable development in Africa”.  It acts as a catalyst in promoting innovative policies and practices through pooling of ideas, experiences, learning and knowledge.  ADEA’s overall goal is to contribute to the development of equitable and high quality education through the concerted efforts of African governments and their partners. The position of Senior Secretary is located in ADEA’s Secretariat which implements the organization’s work programs and budget; organizes major events such as Triennales and Ministerial Conferences; manages communication and knowledge management; coordinates the work of the Working Groups; and implements the decisions and resolutions of ADEA’s governance entities.  

Under the general supervision and guidance of the Executive Secretary, the Senior Secretary will be required to perform the following duties and responsibilities:

• Manage the appointments of the Executive Secretary by arranging and updating his/her daily commitments, prioritizing tasks and reminding him/her of up-coming tasks and events in a timely fashion;
• Receive all incoming correspondence, e-mails, reports, etc. addressed to the Executive Secretary and refer them, where necessary, to appropriate staff for their immediate action;
• Respond to e-mail and telephone inquiries and messages from representatives of government ministries, multilateral and bilateral institutions and development agencies with tact and politeness;
• Manage all out-going correspondence and documents originating from the Executive Secretary by ensuring that they are of appropriate quality and format, and addressed to the right persons;
• Proof-read all documents and correspondence for the signature of the Executive Secretary, have an eye for details and ensure error-free documents before they are signed and dispatched to stakeholders;
• Develop, operate and maintain an efficient filing and document retrieval system in order to ensure safety of documents and easy access to them when required;
• Make all travel arrangements for the Executive Secretary, including air-ticket, visa formalities, hotel reservations and transportation while on mission;
• Manage the program of visit by development partners, government officials or donors and inform all concerned in the organization of the scheduled activities and their respective roles;
• Assist the Executive Secretary to prepare appropriate files for meetings and conferences as well as briefing notes for consultations;
• Provide secretarial and administrative support at ADEA management and staff meetings. 

Including desirable skills, knowledge and experience

• A minimum of a Bachelor’s degree in education, behavioral sciences, administration, management or related discipline;
• At least 4 years of solid professional experience in office management, relationship management in a development agency, international NGO,  multilateral development institution or private sector organization;
• Excellent verbal and written communication skills in English and French;
• High degree of personal organization, initiative and self-motivation;
• Attention to detail and ability to exercise discretion, diplomacy and sound judgment;
• Ability to work independently and as a confidant of the Executive Secretary;
• Ability to multi-task and work under pressure to meet deadlines;
• Strong interpersonal skills, resourcefulness, trustworthiness;
• Ability to work in a team and multi-cultural environment;
• Excellent skills in the use of the Bank’s standard Microsoft applications – Word, Excel, PowerPoint, etc.

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With its Ten Years Strategy (TYS) for 2013-2022, the Bank has positioned itself as a partner of choice to support Africa in its development. The Bank has taken the leadership in infrastructure (NEPAD Infrastructure Program, Infrastructure Consortium for Africa) and is carrying out a number of initiatives in the Water Sector through its Water and Sanitation Department namely, the Rural Water and Sanitation Initiative (RWSSI) and the Multi-donor Water Partnership program (MDWPP). Since 2005, the African Development Bank is the trustee for the African Water Facility Special Fund (AWF). The AWF aims at supporting the implementation of the Africa Water Vision and the Framework for Action for 2025 adopted at the 2000 World Water Forum in The Hague. The objective of the African Water Facility is to i) Help reduce poverty and promote sustainable development by expanding Africa’s access to financial resources for the water and sanitation sector ; ii) Attract massive, appropriate and strategic investments and also for the development and management of sustainable water resources ; and iii) Strengthen enabling environment for water management to generate more investments. 

Reporting to the Director, Water and Sanitation Department and working closely with internal and external stakeholders, the Coordinator of the African Water Facility (AWF) role includes but not limited to:

• Implement the Bank’s mandate and commitment for the African Water Facility Initiative;
• Plan, organize and supervise the activities and staff of the initiative including identifying development projects and programs which could be financed by the AWF;
• Monitor and analyse economic developments in regional member countries and advise the Director on issues relating to water sector development
• Analyse requests proposed for the AWF financing of projects, programs and studies;
• Provide technical advice/assistance to Regional Members Countries (RMCs) in the development of their Water and Sanitation Sector; ensure compliance of Water and Sanitation projects with the AWF acceptance criteria, priorities and development plans;
• Initiate actions for the AWF in resources mobilisation in coordination with OWAS Director;
• Coordinate the preparation of the Unit’s budget in line with AWF instrument and the Bank administrative procedures
• Lead complex missions involving negotiations with government officials, grant negotiations and collaborate with the AfDB Legal Department in preparation of loan agreements;
• Ensure coordination and synergy with all partners and donors; initiate, conduct and /or coordinate the AWF ’s participation in dialogue with African countries, NEPAD, and other partners; participate and contribute to peer reviews and reports in working groups; and represent the AWF in multi-disciplinary activities, seminars and conferences;
• Advise on the AWF programme, procedures and operations, including cross–cutting strategies: environment, gender, procurement and finance;
• Supervise the implementation of AWF Water operations, ensure a high quality of the portfolio and the development effectiveness
• Propose the AWF budget and monitor it’s  implementation;
• Promote and develop the mechanism to monitor the performance of the AWF activities, and ensure the appropriate reporting to all the stakeholders;
• Proceed with the recruitment of AWF staff in coordination with the Director and in line with Bank rules and procedures;
• Manage a team of professional level and support staff in providing efficient and high quality services that support the business. Set realistic performance goals and motivate team members to meet them, both for individual staff and for the team as whole and proceed with AWF staff members’ performance evaluation;
• Be a collaborative member of the Management Team, contribute and share expertise and input and foster a collegial environment;
• Serve as a role model, leading by example, builds alignment and commitment. Be courageous in challenging others to move the Bank forward;
• Improve customer service orientation of staff of AWF and ensure provision of efficient services to clients;
• Promote collaboration and facilitate teamwork across teams and across organizational units;
• Maintain a high standard of professional integrity, treat individuals fairly and be sensitive to differences across culture, nationalities and gender;
• Provide on-the-job training and advice to relatively less experienced staff and supervise their work;
• Communicate effectively to staff and management how the related strategy, policy, and processes support the needs of the business and enable a productive, positive and engaging work environment for staff.

Including desirable skills, knowledge and experience

• At least a Master’s degree or its equivalent in Water Sector and related areas, Civil Engineering, Business Administration, Finance, Banking, Economics or related disciplines; sound  knowledge of development issues in Africa;
• A minimum of 8 years of extensive and  in-depth experience in water sector, relation with stakeholders and management ;   
• Demonstrate strong knowledge of the African region with special attention to infrastructure development issues and programs;
• Knowledge of international organisational employment practices and policy challenges will be an added advantage.
• Experience of working in a team orientated, multi-cultural professional environment.
• Good coaching, mentoring and conflict resolution skills.
• Strong analytical and problem solving skills.
• Strong presentation and speaking skills to communicate effectively with a diverse group of people (clients, peers, supervisors and subordinates).
• Strong and proven client orientation skills and initiative in anticipation of business needs and finding solutions.
• Demonstrated ability to multi-task and manage time effectively to deal with multiple demands and deadlines.
• Competence in the use of Bank standard software (Word, Excel, Access, and PowerPoint);
• Excellent written and verbal communications in English and/or French with a working knowledge of the other language.

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To lead the overall country programs and manage the country portfolio inclusive of pipeline and indicative lending programme development and management. The incumbent will plan, supervise and manage the administrative, financial and employee support services required by the field office. Prepare budget and financial reports, authorize expenditures, people management and employee matters, acquisitions and carry out other administrative actions. Manage technical and support staff in the field office.

Reporting to the Regional Director and working closely with internal and external stakeholders. The incumbent’s role includes but it is not limited to:
Overall Country Program

• Play a lead role in country dialogue in policy and strategic issues;
• Drive the preparation, management and implementation of the Bank’s program at country and regional (RECs) levels, where applicable, under the overall guidance of the Regional Director;
• Lead the preparation and implementation of Country Strategy Papers, seeking to work jointly with other donors, where possible, and lead the preparation of Country Portfolio Reviews in liaison with sector colleagues;
• Monitor closely and report on any social, political and economic developments in the country; ensure the strongest relevance and value for money for RMCs of studies and reports undertaken by the Bank; evaluate and endeavor to contribute to the country’s development strategy, public expenditure management and planning; assist countries in the preparation and implementation of PRSPs;
• Participate in and advise the Country Team on social, economic, political and other developments relevant to the Bank’s operations in the country and in the Region;
• Lead the identification, design, management, implementation and dissemination of economic and sector work (knowledge work) in the country in collaboration with the other units of the Bank;
• Be instrumental to the identification of prospect Bank’s operations in the Country and in the Region; work closely with other Units of the Bank in providing Government’s with advices on suitable financing packages for operations (not necessarily financed by the Bank) in order to maximize impact effectiveness;
• Play a key role in aid co-ordination meetings with a view to the Bank taking leadership in some of the thematic working groups, based on comparative advantage.

Management of the Country Portfolio

• Oversee all aspects of country and regional portfolio management to ensure quality at entry and during implementation, including performance monitoring, in line with Bank policies, strategies, and directives;
• Lead the dialogue with Government on all systemic issues relating to portfolio management,  to improve the performance and quality of Bank operations based on an agreed result framework, which will include key performance indicators;
• Identify and address cross-cutting and country specific portfolio issues and advise the Country Team in the design, implementation and supervision arrangements for the portfolio as well as new business development;
• Ensure effective implementation of operations and activities in the portfolio.

Pipeline and Indicative Lending Programme (IOP) Development and Management

• Lead the process of project identification with the relevant sector departments;
• Ensure that adequate analytical work is done to inform the identification and design of quality projects;
• Ensure a robust and growing pipeline of projects for the country;
• Ensure a robust  Indicative Lending Programme (IOP) for the country;

Country Office Management

• Supervise staff in the country office and undertake staff development and performance evaluation. In the case of sector experts, staff will be evaluated jointly by the RR and the relevant Sector Department;
• Prepare and supervise implementation of the country office budget and submit periodic reports in accordance with the Bank’s budget management regulations;
• Liaise and work closely with others department staff on issues such as audits of the country office, human resources and asset management and IT issues;
• Take leadership to ensure compliance with all fiduciary safeguards in the country office and bank-financed operations in the country and region

Including desirable skills, knowledge and experience

QUALIFICATIONS & EXPERIENCE

• Minimum of a Master’s degree in business administration, economics or another relevant field;
• Minimum of eight (8) years of extensive and progressive experience in country program operations in an international organization, including preferably 3 years at a managerial level;

PERSON SPECIFICATION

• A solid knowledge and good grasp of the political economy, as well as the socio-economic and development issues in Africa;
• A strategic mindset, business development spirit and the capacity to steer the Bank’s agenda while empowering staff during a phase of institutional transition towards greater country focus  of the Bank’s activities; portfolio management experience would be an asset;
• Excellent analytical skills, strong capacity to analyse actions from the perspectives of stakeholders and translate strategic thinking into compelling plan of action;
• Demonstrated ability to take business risks and make effective, timely and well-determined decisions;
• First-rate interpersonal skills; demonstrated ability to present and win support for ideas; a good listener; cultural sensitivity, commitment to diversity and capacity to initiate and manage innovations and change;
• Ability to operate effectively in a matrix environment, both as team leader and team member.

CORE COMPETENCIES

• Communicate and write effectively in English, with a good working knowledge of French.
• Competence in the use of Bank standard software applications (SAP, word, Excel, Access and PowerPoint).
• Strong leadership and coaching skills, with a proven track record of working with economic teams and creating an empowering and self-development oriented work environment.
• Operational Effectiveness: The commitment to ensure that full use is made of the systems, procedures and culture within the organization in order to deliver the required results.
• Innovation & Creativity: The commitment to search for and produce innovative and creative approaches to activities in order to enhance performance and create added benefits to the bank and its clients.
• Problem Solving: Applies business knowledge to the resolution of problems and identifies solutions to the benefit of the client (internal and external) and the organization.
• Demonstrates Professional Expertise: Continuously expands understanding of relevant business products, practices and systems/technology. Shares knowledge and expertise with others.
• Communication: Provides clear and concise oral and written communication; presents oral information with clarity and appropriate style and adapts language and style to suit the requirements of a particular audience.
• People Management: Engage staff regularly and manage direct reports to obtain maximum output;
• Client Orientation: Ensures that the client (internal or external) is considered to be of primary importance in all transactions and interactions.  Strives to understand, and when appropriate, anticipate client needs, and ensures that the client receives the best possible service from the Bank.
• Team Working & Relationship Management: Works with others to maximize the effectiveness of the team as a whole, sharing the knowledge and the workload.  Develops strong working relationships with colleagues and contributes to creation of a positive team environment.