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GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in entire African region. Finding it takes specialized market knowledge combined with a genuine understanding of individual cultures & local requirements. Our team of experienced local and internation...
Responsibilities:
Job Summary
The Country Manager will manage operations, develop business and increase profitability for the company in Nigeria.
Responsibilities
· Manage all operations within the country.
· Take responsibility for profit, revenue, cash and quality targets.
· Take responsibilities for many areas of the business such as moving services, global mobility and records management.
· Prepare annual budgets and produce a detailed annual business operating plan as well as monthly, quarterly or annual targets for revenue, profits and cash.
· Produce business performance reports, which could be on a monthly or quarterly basis.
· Recruit and manage staff, including performance monitoring, and possibly mentoring and training.
· Deliver the highest standards of customer service.
Experience/Qualifications
· Degree level or equivalent, preferably with some financial qualifications or training – a solid understanding of budgeting and financial planning is essential as this role involves agreeing annual budgets as well as producing financial reports.
· General management experience is essential for working in this job
· Knowledge and experience of the E-Commerce
· Must be familiar with computer software programs eg Word, Excel etc.
. Good Financial Knowledge
Qualification and Experience:
Expectations/Skills
· Business Development skills
· Excellent networking skills.
· Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills.
. High level of attention to detail
. Exceptional communication and writing skills
. Ability to thrive in a fast-paced, deadline-oriented environment
Responsibilities:
Qualification and Experience:
· Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
· Fully understand the opportunity funnel across your channel of business and forecast sales accurately
· Ensure management understands challenges and opportunities while owning the resolution/closure yourself
· Create a territory plan and execute on that plan assuring annual sales objectives are met.
· Identifies and approaches key or strategic partners and sets short- and long-term channel strategies
· Develop new prospects based on rolodex and company supplied leads,,
. Provide high level of customer service to ensure client's complete satisfaction
Experience/Qualifications
· University or equivalent degree in marketing or related discipline
· Minimum of 5 years’ experience in sales and marketing in an online retail store
· Conversant with e-commerce
· Possess online buying experience and be familiar with USA and UK sites
· Excellent communication skill
· Target driven
Expectations/Skills
· Must be a good team player, must be innovative and proactive
· Must be customer service oriented
· Target driven and proactive
· Technology savvy
· Good people skill with ability to communicate effectively
· Excellent Communication Skills
Responsibilities:
Job Summary
The Call Centre Representative will be responsible for serving the customers by determining requirements; answering inquiries; resolving problems; fulfilling requests and maintaining database
Responsibilities
· Answering inquiries by clarifying desired information, researching, locating and providing information
· Fulfils requests by clarifying desired information; completing transactions and forwarding requests.
· Maintains call center database by entering information.
· Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions and escalating unresolved problems.
Experience/Qualifications
· Minimum of 1 (one) year work experience in customer service
· Conversant with e-commerce
· Possess online buying experience & be familiar with USA & UK sites
· Excellent communication skills
· Target driven and proactive
Expectations/Skills
· Must be a good team player, must be innovative and proactive
· Must be customer service oriented
· Technology savvy
· Good people skill with ability to communicate effectively
Key Interfaces
Key Skills and Attributes
Interested and suitably qualified candidates should click here to apply online.
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