Jobs at Mama Cass

SUMMARY OF RESPONSIBILITES

Responsible for providing quality service that meets customer’s satisfaction.
Responsible for safe keeping and maintenance of all company’s asset at the Outlet.

MAIN FUNCTIONS

• Responsible for taking customer’s orders
• Present menus to customers and answer questions about menu items, making recommendations upon request.
• Inform customers of daily specials.
• Stock service areas with supplies such as food and drinks.
• Present menus to guest and answer questions about menu items or making recommendation
• Collect payments from customers.
• To take food and drink orders
• To serve food and drinks
• To check guest to ensure they are enjoying their meals and take action to correct any issues.
• To take equipment inventory to make sure it is complete before loading
• To carry out any other assigned duty.

PERSON PROFILE/EXPERIENCE REQUIRED:

• Must possess SSCE/OND
• Must be confidence and have friendly disposition
• Must be very courteous,
• Must possess good communication skill;

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SUMMARY OF RESPONSIBILITES

• Responsible for coordination of Finance and Accounts activities in all the outlets through the outlet analysts,  maintenance of proper books of accounts, preparation and generation of timely, accurate and reliable management reports for individual outlet and cafeteria as a strategic business unit.
• Ensure that adequate and proper accounting records (files, registers and other documents) are kept at the outlet level.

MAIN FUNCTIONS

• Maintenance of proper books of accounts for Café as a division, preparation and generation of timely, accurate and reliable management report.
• Coordinate outlet accountant’s sales and cash report, review and reconcile outlet main cash account to ensure that all sales are lodged, and all sales and cash lodged are posted into the account correctly and are adequately accounted for.
• To ensure that all materials used (raw materials, consumables, gas and diesel) in production process are fully accounted for. (Cost of sales)
• To ensure that all other expenses are controlled and correctly posted into the account.
• Assist outlet analysts’ in petty cash re-imbursement and ensure correct posting of this into the accounts.
• Review and reconciliation of all outlet income, expense and assets accounts to ensure that the accounts represent a true and fair position of the company at all times.
• Assist Finance and Accounts manager in maintaining adequate accounting records for the company and day to day running of the department.
• Ensure documents are properly filed and preserved for audit and general reference purpose.
• Attend to both internal and external Auditors on every issue relating to this office and finance department as a whole.
• To carry out any related assignment that may be delegated to the position holder by the top management from time to time

PERSON PROFILE/EXPERIENCE REQUIRED

• Must have a BSc/HND in Accounting.
• Must have a minimum of 3 years experience in related company and position.
• Must be able to prepare accounts up to balance sheet level.
• Must have good knowledge of accounting packages and Microsoft offices.

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SUMMARY OF RESPONSIBILITES

• Responsible for effective supervision of service personnel at Cafeteria.
• Responsible for safe keeping and maintenance of all company’s asset at Cafeteria

MAIN FUNCTIONS

• Responsible for assigning functions to waiter/waitress and Floor Staff
• To Instruct waiters on set up
• Responsible for receiving of Production Stock from Head Office on behalf of Unit Head
• Dealing with bill payments at the outlet
• Responsible for filing of order and assessment forms
• Assisting the Unit Head in the supervision of the Outlet
• Writing of orders drinks and food
• Writing of daily sales analysis
• Writing of weekly activities
• Collecting of items from central store for the Outlet
• Any other duties as assigned by supervisor.

PERSON PROFILE/EXPERIENCE REQUIRED:

• Must possess an HND/Degree
• Must have good interpersonal skill
• Must be very courteous,
• Must possess good communication skill and writing skills

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SUMMARY OF RESPONSIBILITES

    Responsible for day-to-day management of Mama Cass Restaurant  for the creation, identification and prioritization of business opportunities, aligning those opportunities in order to achieve superior customer service, high operating standards and the achievement of financial and customer service targets.

MAIN FUNCTIONS

    Responsible for ensuring the restaurant achieves an SALES target and PROFIT.
    Responsible for ensuring that physical and financial resources are maximized to ensure a performance which exceeds customers’ expectations.
    Monitors all documentations vis production records and all stock related records and ensure these are timely remitted to Central Account Department.
    Responsible for ensuring that restaurant consistently provides high quality products.
    Ensures the restaurant maintains safe, healthy and motivating work environment.
    Ensures maximal employee utilization through reduction of overtime using effecting work schedule planning.
    Organizes regular on and off the job training for the restaurant team.
    Ensures that restaurant’s assets, equipment and utensils are maximally utilized and secure to fulfill the business plan.
    Involves in getting information to analyze competitors’ competencies using the opportunities advantages to impact positively on the business.
    Co-ordinate and achieve synergy among staff for optimal delivery of customers’ satisfaction.
    Ensures there is regular supply of high quality raw materials (vegetables)
    Any other duties as assigned by supervisor.

PERSON PROFILE/EXPERIENCE REQUIRED

    Must have a B Sc /HND preferably in Hotel and catering Management or Food Science
    Possession of additional qualification eg MBA can be an added advantage
    Must have a minimum of 3 years cognate experience in Restaurants operations
    Must be able to lead multiple initiatives through completion
    Must be able to multi-task and simultaneously handle important tasks
    Strong numeric and analytical  skills
    Must possess a natural flair for customer service
    Must be computer literate
    Good Interpersonal skills