Several Vacancies at Talent Bureau

Job Description

•     Maintain carrier contracts, agreements, and Certificates of Insurance files making sure they are current and up-to-date.
•     Maintain the Pool Point List, Carrier Matrix, and Rate/Agreement making sure files are up to date and current as well as updating the DC shipping schedule matrix as needed.
•     Gather cost and service information from carriers.
•     Assist with the management of carrier performance to expectations and store delivery to appointment through timely data gathering and reporting. Identify and report trends.
•     Ongoing reporting and analysis utilizing transportation, freight payment and carrier databases to determine underlying causes of freight cost trends, identify inefficiencies, non-compliance and other opportunities for improvement for outbound and inbound activity.
•     Assisting with 'special needs' situations regarding expedited services needed by customers, both internal and external.

Job Qualifications

•     Bachelor's degree or equivalent years of industry experience
•     Five years' experience working within a Logistics/Distribution/Supply Chain environment
•     Basic knowledge of freight bill processing and claims process
•     Proven success developing relationships with outside companies and cross functional partners
•     Ability to build relationships at various levels and influence decisions
•     Solve problems, synthesize information from disparate sources to deliver comprehensive and actionable analysis
•     Familiar with using Excel, Powerpoint, and Access MS Access and SQL

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Job Description

•     Support product and marketing managers on products launches, innovations and sales development
•     Help the marketing team in the implementation of the annual marketing strategy
•     Prepare presentations, communication materials, mailings and drive projects in cooperation with different departments

Job Qualifications

•     Bachelor/Master in Marketing/Sales
•     First experience in sales or marketing
•     Great interest/eager to learn about branding
•     Solid user experience with Microsoft Office applications and internet

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Job Description

•     Interact with customers by phone, e-mail or online chat concerning various care issues.
•     Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
•     Solicit cross-selling and up-selling opportunities within the customer care experience.
•     Tracking and reporting of relevant customer care performance metrics.
•     Capturing and applying customer feedback.

Job Qualifications

•     Bachelor's Degree
•     Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.