Job Vacancies at Max.ng

Description

We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions.

What You’ll Do: 

Welfare Operations

• Track Champion daily attendance and follow up on absent champions
• Monitor turnover and retention rates amongst Champions
• Appropriately attend to the requests of the Champions and follow through
• Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
• Research and suggest Champions insurance options and HMO plans
• Follow through on Champions emergency issues e.g. Accidents, harassments, Law enforcement issues, etc. and escalate if necessary
• Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
• Conduct exit interviews for champions, collate feedback and provide recommendations
• Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved
• Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention
• Implement recognition and appreciation programs across the organization
• Encourage champion networks and committees to foster a community

Report and Administrative Management

• Implement stated team and company strategies, goals, objectives and procedures
• Use appropriate methods, frameworks and channels to carry out tasks
• Optimise processes for effective and efficient budget use
• Properly track, record and maintain champions information (hard and soft copy documentation)
• Prepare periodic and analytical reports for supervisor
• Update the Champions insurance and HMOs database
• Develop and suggest creative welfare strategies, and procedures, etc

Data Analytics

• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Develop and implement databases, collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data resources and maintain databases/data systems
• Identify, analyze and interpret trends or patterns in complex data sets.
• Filter and "clean" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
• Work with line manager to prioritize business and information needs

Skills and Abilities

• Strong interpersonal and communication(written and oral) skills
• Strong People Management skill
• Strong Administrative skill
• Employee engagement skill
• Empathetic and approachable
• Objective, understanding and resilient
• Detail oriented
• An ability to prioritise, plan and organise work in a busy environment
• Record/book keeping skills

Requirements

You’ll Need: 

• A degree in related fields, minimum of a HND
• Proven experience working in / knowledge of a recruitments or analyst role
• Demonstrated high computer literacy: particularly with programmes in Microsoft Office
• 1 year experience in fleet management

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Description

We are looking to hire a reliable and diligent Recovery Officer who will be responsible for ensuring that all funds given to champions by the company are collected using all legal means, remind and persuade champions of their outstanding and overdue loans to be paid up in full.

What You’ll Do:

• Lead recovery activities across all cities and new locations.
• Handles special credit arrangements and deviations from standard terms of payment.
• Reviews debt recovery process’s effectiveness and policies.
• Select and manage an effective process of outsourcing seriously past due accounts referred monthly to external debt agency services by analyzing the selection, monitoring the collection performance and assuring a reasonable rate of return.
• Execute all asset recovery logistics with applicable external service providers (e.g., repossession companies, bailiffs, external legal counsel, auctioneers) against budget and effectively troubleshoot unforeseen issues/problems that may arise.
• Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.
• Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
• Facilitate the inspection and removal of repossessed collateral under repurchase from champions 
• Engage with guarantors to negotiate reasonable settlements on champions debts recovery 
• Work on special projects tied to the goals and objectives of the role that primarily focus on process simplification and enhanced data analysis/reporting
• Coordinate/compile & report on all data, metrics and outcomes relevant to the role, as routinely required 
• Staff Development: Involvement in the career development of the team and any staffing decisions.
• Leadership: effectively lead, manage and develop recovery teams across current and new city launches.

Requirements

What You’ll Need: 

• Higher National Diploma in Marketing or Business
• Minimum of three (3) years work experience
• Sound judgment, analytical and decision-making skills.
• Creativity, Innovation & Adaptability
• Leadership, managerial and multi-tasking skills
• Sound numeracy, communication and time management skills
• Provide feedback, coaching and mentoring to internal staff vendor representatives to improve audit results
• Demonstrate ability to follow policy and procedures.
• Computer literate – proficient user of office applications such as MS Word, Excel, PowerPoint, e-mail and calendar applications

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Role Overview:

We are looking to hire a reliable and diligent Cashier Officer who will be responsible for processing cash, debit and credit transactions using a cash register or other point-of-sale system within the office environment. Their duties include balancing the cash register, making change, recording purchases, processing returns and at the close of the day balance with the Accountant.

What You’ll Do:

• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
• Reconcile cash drawers and sales receipts
• Maintain cash control over register drawer and verify amounts are correct
• Answer customer questions as they arise
• Calculate customer bills through cash register
• Processing refunds and exchanges, resolving customer complaints
• Balancing the cash register and generating reports for credit and debit sales

Requirements

• 1+ years’ professional experience
• Bachelor’s degree in Accounting or Finance
• Accountability and accuracy
• Ability to calculate sales and change quickly
• Strong customer service skills
• Oriented towards serving customers
• Ability to handle transactions accurately and responsibly
• Basic math and computer skills
• Attention to detail.
• Ability to read and understand instructions
• Ability to add, substract, multiply, and divide easily and quickly