Jobs at International Organization for Migration - IOM

SVN No.: SVN2023.139
IOM Classification: G6

Context

• Irregular migration along the Central Mediterranean Route (CMR) remains one of the most dangerous migration routes worldwide. A significant number of Nigerian citizens continue to travel within West Africa and Northern Africa, in search of better economic opportunities.
• IOM data shows that from 2017 to date, 30% of migrants in transit and destination countries in the CMR route experience exploitative practices during their migratory journey and protection services.
• Those willing to return to Nigeria need to have access to comprehensive and sustainable reintegration assistance through national and regional mechanisms which remain limited.
• To meet these challenges and needs, IOM has partnered with the Federal Government of Nigeria, state actors, national and international NGOs in Nigeria, with the support from the European Commission (EU), the governments of The Netherlands, Italy, and Switzerland. Through this partnership, a comprehensive protection programme aimed at promoting the security, dignity, and rights of migrants along this dangerous migration route and improve the reintegration of returnees through an innovative approach is in place.
• Working under the overall supervision of the Programme Manager (PxD) and direct supervision of the Protection Officer and in close collaboration and consultation with other units within the Migrant Protection and Assistance Department (PxD), the successful candidate will support the strengthening of child protection systems at the state level.
• The role involves supervising and providing technical guidance to case workers, implementing and monitoring protection interventions, including capacity development for state-level actors.
• The goal is to strengthen rehabilitation and reintegration activities, as well as supervise case management for the team.

Core Functions / Responsibilities

• Assist in the planning, coordination, and monitoring of the implementation of the Protection interventions and deliverables, including timely delivery, quality control, administrative matters, follow-up, and financial support.
• Support liaisons to strengthen partnerships with relevant governmental, non-governmental, international organizations as well as other relevant stakeholders to enhance coordination platforms for child protection, gender-based violence, and disability in the state.
• Organize work meetings, thematic workshops, and training sessions for state authorities, local partner NGOs, and public institutions engaged in providing protection and assistance to migrant children.
• Provide basic technical support to project development, strategic planning, and reporting for Protection interventions.
• In line with the existing Internal guidance notes and SOP on FTR, coordinate with relevant stakeholders to provide family tracing and reunification (FTR) and reintegration support to unaccompanied and separated children (UASC) and adult migrants unable to make decisions for themselves.
• Support the operationalization of Best Interest Procedure guidelines and Family tracing and Reunification Standard operating procedures as well as the establishment of BIP panels for states that have adopted these policy documents.
• Supervise and provide technical guidance to case workers for the provision of immediate rehabilitation, reintegration, and recovery support, including coordination of medical care, psychological counseling, emergency assistance, hospitalization, as well as shelter assistance for consulted persons if needed.
• Provide technical and administrative guidance to relevant state and non-state actors, including Technical Education and Vocational Training institutions, involved with providing rehabilitation and sustainable reintegration assistance.
• Compile inputs and prepare periodic donor reports and updates, including preparation of narrative and financial project reports. Conduct field visits, as and when necessary.
• Facilitate the sharing and learning on policy and programmatic work and strengthen the culture of knowledge management and sharing among the organization and the program team (covering good practices and lessons learned from programmatic work).
• Assist in establishing, liaising, and maintaining working relations with government entities, local authorities, implementing partners, UN agencies, and other stakeholders, as relevant to the projects and activities of the thematic areas.
• Perform any other duties as may be assigned.

Education

• Completed University Degree from an accredited institution in International Relations, Social Science, Law, Social Work, Humanitarian Affairs, International Development, Child Protection, or related field with a minimum of four years of relevant professional experience in the field of migration issues, including operational and field experience.

Experience:

• Experience in providing support to project management is required, preferably with a legal or human relations background.
• Experience in child protection and assistance to migrants vulnerable to violence, exploitation, and abuse.
• Experience in working with migrants and source/transit communities; particularly the socio-economic reintegration of returnees or other groups.
• Familiarity with programmatic issues surrounding return, reintegration, and migration management.
• Knowledge and experience in the project cycle, including proposal development, project implementation, monitoring, evaluation, and reporting.
• Proven experience in liaising and building effective partnerships with either donors, government authorities, other national/international institutions, or local and international NGOs.

Languages:

• Fluency in English (oral and written) required, working knowledge of the local language.

Skills:

• Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, Good knowledge of information technology and proficiency in Microsoft Office applications, especially Excel, Word, PowerPoint, Publisher, and SharePoint.
• Strong planning, coordination, and logistics skills related to the implementation of project activities.
• Good communication skills (Oral and Written).
• Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, Good knowledge of information technology and proficiency in Microsoft Office applications, especially Excel, Word, PowerPoint, Publisher, and SharePoint.
• Ability to independently carry out tasks.
• Ability to multi-task and to prioritize required.

Required Competencies:
Values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintain high ethical standards and act in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates the ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies - Behavioral Indicators Level 2:

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
• Accountability: Takes ownership of achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies - Behavioral Indicators Level 2:

• Leadership: Provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

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SVN No.: SVN2023.138
IOM Classification: G5

Context

• Irregular migration along the Central Mediterranean Route (CMR) remains one of the most dangerous migration routes worldwide.
• A significant number of Nigerian citizens continue to travel within West Africa and Northern Africa, in search of better economic opportunities. IOM data shows that from 2017 to date, 30% of migrants in transit and destination countries in the CMR route experience exploitative practices during their migratory journey and protection services.
• Those willing to return to Nigeria need to have access to comprehensive and sustainable reintegration assistance through national and regional mechanisms which remain limited. To meet these challenges and needs, IOM has partnered with the Federal Government of Nigeria, state actors, national and international NGOs in Nigeria, with the support from the European Commission (EU), the governments of The
• Netherlands, Italy, and Switzerland.
• Through this partnership, a comprehensive protection programme aimed at promoting the security, dignity, and rights of migrants along this dangerous migration route and improve the reintegration of returnees through an innovative approach is in place.
• The Migration Governance programme focuses on broader programme areas which includes different types of interventions, such as protection and assistance to vulnerable migrants, counter-trafficking (CT) activities, assistance for voluntary return and reintegration (AVRR), mental health and psychosocial support (MHPSS), migration data and facilitating regular migration pathways.
• The Migration Governance programme is strategically aimed at fostering synergies through a whole of government and whole of society approach that leverages on partnerships with actors in the migration space, strengthening the
• technical and material capacities of the authorities and organizations for sustainable project outcomes.
• A major component of the migration governance programme is the protection assistance programme where over 18,000 received comprehensive reintegration assistance.
• Reintegration assistance can be considered sustainable when returnees have reached levels of economic self-sufficiency, social stability within their communities, and psychosocial well-being that allow them to cope with and resist to (re)migration drivers.
• Having achieved sustainable reintegration, returnees are able to make further migration decisions as a matter of choice rather than necessity.
• Working under the overall supervision of the National Project Officer (PxD/AVRR) in Lagos and the direct supervision of the Senior Project Assistant (PxD/AVRR) , and in close collaboration and consultation with other units within the PxD and LMI Unit, the successful candidate will be responsible for the implementation and monitoring of the AVRR interventions, with a view to strengthen local actors’ capacities especially at state level to provide improved rehabilitation and reintegration support services

Core Functions / Responsibilities

• Provide overall support to the day-to-day implementation of reintegration projects under PxD through rights-based approaches.
• Provide rehabilitation and reintegration support to returned migrants in coordination with the Senior Project Assistant.
• Provide technical and administrative support to relevant state and non-state actors involved in rehabilitation and reintegration.
• Liaise with relevant governmental, non-governmental (NGOs), international organizations, and other stakeholders on partnerships and assistance to migrants.
• Distribute travel allowances and return grants to returning migrants.
• Review conditions of the business plan for reintegration programs and carry out field visits to monitor implementation.
• Develop beneficiary profiles and needs assessment formats, ensuring documentation and filing for reference and monitoring.
• Collect, prepare, and present information through periodic and ad-hoc monitoring reports on reintegration activities.
• Facilitate the entry of returning migrant data into MiMOSA and/or other relevant databases.
• Support the monitoring of reintegration activities and utilize the case management tracking tool for 100% MIMOSA compliance.
• Provide support to the assessment of the qualitative and quantitative impact of grants and community projects.
• Undertake duty travel as required.
• Perform any other duties as may be assigned.

Education

• Completed University Degree in International Relations, Social Science, Economics, Migration Studies, Law, Humanitarian Affairs, or related field.

Experience:

• Experience in working with migrants and source/transit communities, particularly the socio-economic reintegration of returnees or other groups.
• Familiarity with programmatic issues surrounding return, reintegration, and migration management.
• Knowledge of social development issues and general migration-related issues in the country and the region.
• Proven experience in liaising and building effective partnerships with donors, government authorities, private sector entities, other institutions, and NGOs.
• Ability to work and deliver within short timelines and support large groups of vulnerable migrants.

Languages:

• Fluency in English (oral and written) is required, and a working knowledge of the local language is desirable.

Skills:

• Knowledge and understanding of IOM’s institutional approach on protection and related strategies, policies, rules, and regulations.
• Good knowledge of information technology and proficiency in Microsoft Office applications.
• Knowledge of the UN system and architecture.
• Ability to maintain confidentiality, multitask, prioritize, and independently carry out tasks.

Required Competencies:
Behavioural:
Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies - Behavioural Indicators Level 1:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

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SVN No.: SVN2023.124
IOM Classification: G4

Context

• Irregular migration along the Central Mediterranean Route (CMR) remains a significant global challenge, with Nigerian citizens seeking economic opportunities in West and Northern Africa. Exploitative practices affect 30% of migrants on the CMR route, necessitating comprehensive reintegration assistance.
• IOM, in collaboration with various partners, has initiated a protection program to enhance the security, dignity, and rights of migrants and improve returnee reintegration.
• The broader program areas include protection and assistance to vulnerable migrants, counter-trafficking, voluntary return and reintegration (AVRR), mental health and psychosocial support (MHPSS), and facilitating regular migration pathways.
• The program aims for a whole-of-government and whole-of-society approach, fostering synergies and strengthening technical and material capacities for sustainable outcomes.
• Working under the overall supervision of the Head of Office, Benin City, and technical supervision of the Senior Project Assistant MM/MPA, the Project Assistant will assist in implementing and monitoring AVRR interventions.
• The focus is on strengthening local actors' capacities, particularly at the state level, to enhance rehabilitation and reintegration support services.

Core Functions / Responsibilities

• Provide overall support to the day-to-day implementation of reintegration projects under PxD through rights-based approaches.
• Offer rehabilitation and reintegration support to returned migrants in coordination with the Senior Project Assistant, including documentation and screening.
• Provide technical and administrative support to state and non-state actors involved in rehabilitation and reintegration assistance.
• Liaise with relevant stakeholders on partnerships and migrant assistance.
• Distribute travel allowances and return grants to returning migrants.
• Contribute to the review of business plan conditions for reintegration programs.
• Monitor the implementation of activities through field visits to beneficiaries' business sites.
• Assist in developing beneficiary profiles and needs assessments, ensuring proper documentation in a database.
• Collect, prepare, and present information through monitoring reports on reintegration activities.
• Facilitate data entry into relevant databases and support data processing and analysis.
• Support monitoring of reintegration activities and assess the impact of grants and community projects.
• Undertake duty travel as required.
• Perform any other duties as assigned.

Requirements

• Completed University Degree or High School Diploma with related professional experience.
• Experience in working with migrants and socio-economic reintegration.
• Familiarity with programmatic issues related to return, reintegration, and migration management.
• Knowledge of social development and migration issues.
• Proficiency in English (oral and written).
• Demonstrated proficiency with Microsoft Office applications.
• Strong communication skills (Oral and Written).

Skills:

• Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, Good knowledge of information technology and proficiency in Microsoft Office applications especially Excel, Word, PowerPoint, Publisher, and SharePoint.
• Good communication skills (Oral and Written).
• Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, Good knowledge of information technology and proficiency in Microsoft Office applications especially Excel, Word, PowerPoint, Publisher, and SharePoint.
• Ability to independently carry out tasks.
• Ability to multi-task and to prioritize required

Required Competencies:
Behavioural:
Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies - Behavioural Indicators Level 1:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

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SVN No.: SVN2023.137
IOM Classification: G4

Context

• Working under the overall supervision of the DTM Programme Officer in Maiduguri and direct supervision of the DTM Senior Programme Assistant, the successful candidate’s primary role will be to provide administrative and general office program support for the implementation of the Displacement Tracking Matrix project in Nigeria

Core Functions / Responsibilities

• Provide administrative support to the field offices and prepare purchase requests, payrolls, and requests for payment.
• Prepare requisitions of all the supplies and activities, ensuring accuracy in the specifications and timely delivery, and collate procurement requests for approvals.
• Ensure proper documentation and filing of the project administrative and financial documents and data collection forms.
• Monitor and track the stock of office supplies and orders, and request replenishment when required.
• Assist in the follow-up on the implementation of field missions, training, meetings, presentations, and conferences.
• Prepare travel authorizations, security clearances, etc.
• Draft letters, training notes for files (NFF), and meeting reports.
• Maintain an inventory database and assist in monitoring and maintaining a tracking system for all procurement and logistics requests.
• Initiate reviews, processes, and follow-ups on actions related to the administration of the unit, including logistical notes, support to new staff, consultants, staff members on STA/TDY, training, etc., ensuring consistency in the application of IOM SOPs.
• Support liaison with relevant governmental and non-governmental entities (NGOs), international organizations, and other relevant actors.
• Support visibility and communication activities related to the project.
• Exercise personal integrity and transparency in reviewing and vetting payment requests and bring up any observed issues that need the attention of the PM, and where needed, guide staff on payment and travel matters and keep them informed.
• Work with the Senior Program Assistant to organize work activities, meet deadlines, and provide support where needed.
• Perform any other duties that might be assigned.

Education

• Diploma / University Degree in Public and Business Administration, Human Resources Management, or other related fields with two years of professional experience, or
• High School Diploma with four years of related professional experience.

Experience:

• Minimum of one year experience in the humanitarian or development field.
• Work experience in facilitation or mentoring activities relevant to the humanitarian or development field, especially camp management.
• Work experience in displacement issues or camp management is an advantage.
• Work experience from an international organization is an advantage.
• Good writing, communication, and negotiation skills.
• Personal commitment, efficiency, flexibility, drive for results; capacity to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds.

Languages:

• Fluency in English (oral and written) required, Desirable: Working knowledge of the local language in the Northeast.

Skills:

• Strong logistics skills related to the implementation of project activities.
• Good communication skills and proven ability to work in a team.
• High level of computer literacy (Word, Outlook, Excel, PowerPoint).
• Ability to independently carry out tasks.
• Ability to multi-task and prioritize required.
• Ability to work effectively with government counterparts.
• Excellent attention to detail and ability to collect statistical information accurately and maintain records.
• Demonstrated ability to maintain detail, accuracy, and confidentiality.
• Ability to work effectively with different levels within and outside the organization and with colleagues from various cultural and professional backgrounds.

Required Competencies:
Behavioural:
Values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: Maintain high ethical standards and act in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates the ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies - behavioural indicators level 2:

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: Encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

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SVN No.: SVN2023.136
IOM Classification: G5

Context

• Nigeria has experienced increased violence since 2015, leading to a major humanitarian crisis. IOM and the humanitarian community have expanded their intervention scope beyond Maiduguri to the entire North East and North West. IOM staff deliver humanitarian and development support to displaced populations and host communities.
• Under the overall supervision of the DTM Program Officer and direct supervision of the IM Officer, the Database Assistant will support existing and new applications/tools for registration, Displacement Tracking Matrix (DTM) assessments, population profiling, and other DTM activities. The role also involves providing data management support and data quality control for the information collected.

Core Functions / Responsibilities

• Provide database management support and technical assistance to registration and verification exercises in the sub-office.
• Troubleshoot and resolve problems related to the database or application and software used for data capture, equipment, and network to facilitate systems running smoothly throughout registration/verification operations.
• Implement and maintain current and existing applications/tools used for data collection (e.g., biometric data, mobility tracking information, general survey information).
• Write codes for automated unit and integration tests and document user requirements for the design, coding, and deployment of applications.
• Support planning, designing, and implementing the division’s Information Management Systems and reporting tools.
• Assess new technologies and provide solutions in coordination with the Database Officer.
• Prepare and generate local-level information products and support information sharing and dissemination to all relevant channels.
• Provide support for data quality checking, data cleaning, analysis, and reporting.
• Perform any other duties as required.

Required Qualifications and Experience
Education:

• College Diploma in Computer Science or related field with 5 years of relevant experience in software development and database management, or
• University Degree in the a forementioned field with 3 years of relevant experience.

Experience:

• Experience in MS SQL database and C# based Windows applications is required.
• Previous experience working with an international organization.
• Personal commitment, efficiency, flexibility, and drive for results.
• Ability to work effectively within a team of colleagues from varied cultures and professional backgrounds.
• Ability to work under stressful conditions.
• Demonstrated ability to maintain accuracy and confidentiality.

Skills:

• Actively shares relevant information.
• Clearly communicates and listens to feedback on changing priorities and procedures.
• Proactively develops new ways to resolve problems.
• Provides constructive feedback to colleagues.
• Adjusts priorities and plans to achieve goals.
• Delivers optimal IT solutions within defined resource parameters.
• Correctly applies knowledge of specialized IT disciplines.
• Identifies issues, opportunities, and risks central to responsibilities.
• Incorporates gender-related needs, perspectives, and concerns and promotes equal gender participation.
• Treats all colleagues with respect and dignity.
• Works effectively with people from different cultures by adapting to relevant cultural contexts.
• Actively contributes to an effective, collegial, and agreeable team environment.
• Takes joint responsibility for the team's work.
• Learns about developments in available technology.
• Proactively identifies and advocates for cost-efficient technology solutions.
• Understands the applicability and limitation of technology and seeks to apply it to appropriate work.

Languages:

• Fluency in English (oral and written) is required. Working knowledge of local languages, including Hausa and Kanuri, is desirable.

Competencies:
Values:

• Inclusion and respect for diversity: Respect and promote individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintain high ethical standards and act in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates the ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others and makes people feel safe, respected, and fairly treated.

Core Competencies – Behavioural Indicators Level 1:

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.