Jobs at Alfred & Victoria Associates

Job Objective

• Responsible for the daily production of quality products in the factory, with a view to achieving company’s objectives and targets as spelt out in the annual budgets, and on time to meet customer request and expectation.

Job Responsibilities

• Ensure that the production is carried out as per SOP.
• Monitor and report any unsafe condition / unsafe act immediately and take steps to resolve the same.
• Provide support to Shift Executive on duty for achieving the KPIs and maintain discipline at shop floor.
• Keep the production floor organized and ensure smooth product flow.
• Maintain good house-keeping always.
• Provide production results for Production Executive (Planning) for production reports
• Conduct start-up meetings with shop floor employees as per the defined frequency
• Report and escalate breakdown issues to Maintenance and follow up for timely resolution to ensure minimum loss of production.
• Collate and provide inputs on production issues / manufacturing feasibility for the line
• Manage production operators to achieve company objectives.
• Co-ordinate shift operations for specified line on a daily basis to ensure achievement of production targets within defined budget, quality and safety standards
• Allocate and Re-allocate manpower to different production line as per the plan and change in requirement.
• Utilize manpower and other resources optimally to drive manufacturing efficiency
• Undertake Compliance to manufacturing guidelines while on shop floor
• Train shop floor operators on production process, safety, housekeeping and hygiene
• Maintain a relentless focus on waste reduction and process efficiency improvements.
• Staff administration within company rules and polices.
• Prevent introduction of food safety hazard into the product when carrying out assigned job.
• Ensure awareness, understanding and application of QHSE policy on assigned jobs
• Ensure awareness, understanding and application departmental /process QHSE objectives;
• Ensure awareness of your contribution to the effectiveness of the QHSE Management Systems, including the benefits of improved performance including associated opportunities for improvement of the processes assigned;
• Ensure awareness of the implications of not conforming with the Company QHSE Management Systems requirements including associated risks for the process assigned
• Implement and comply with QHSE requirements relating to environmental aspects and impacts and other policies, procedures and /or regulations applicable to assigned jobs
• Understand and apply the intent of the QHSE policy to assigned jobs

Academic / Education Qualifications

• HND / B.Sc or equivalent in Engineering related study.

Knowledge & Experience:

• Minimum of 5 years of experience in Similar industry
• Knowledge of Production and Packing Machines of FMCG industry
• Administrative ability to handle the shop floor team
• Knowledge of Food Production Process
• Problem Solving Tools

Skills:

• Analytical Skills
• Sound Interpersonal Skills
• Innovation Skills
• People Management Skills
• Communication Skills.

Salary

• Very Attractive.

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Duties and Responsibilities

• Operating and Maintaining the ICT infrastructure (Servers, Storages, Appliances) under the supervision of the Head of Department.
• Maintaining the design, drawings and documentations of the Network and Systems.
• Configuring and maintaining DNS Appliances or Servers.
• Configuring and maintaining monitoring tools: SolarWinds, PRTG, Cacti.
• Configuring and maintaining Mail Servers and other application servers (Windows and Linux)
• Ability to design disaster recovery procedure for the backbone, servers, applications, services
• Responsible of the Performance and Monitoring of the ICT Infrastructure.
• Maintaining the ISP’s servers and client’s collocating servers.
• Supporting the OSS (Servers and Routers) of the Billing System.
• Maintaining the Company’s IT Infrastructure.
• Provide network and IT solutions for corporate client and support them.
• Providing necessary remote or on-site support to our corporate clients.

Reporting:

• Document all processed tasks
• Perform reporting as per procedures
• Reporting based on KPIs
• Evaluating the service, QOS, Equipment.

Personal Responsibilities

• Responsible for all assigned equipment to his team
• Should maintain a high level of personal responsibility in order to be an example to his colleagues
• Abide and apply the rules and regulations of the department and the company as a whole
• Responsible for achieving any assignment given by his Manager
• Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
• Keeps himself up-to-date with the technologies used by the company
• Round-the-clock ability and readiness for any kind of urgent intervention due to any faced problem.
• Possess customer-centric attitude and the will to visit them when the need arises.

Qualifications

• Academic / Education: B.Sc (or equivalent) in Computer Science or in Computer Communication Engineering
• Certifications: Microsoft, VMware, Linux, HPE, Dell certifications are preferre
• Experience: Minimum of 5 Years’ experience in telecommunication and/ or in information technology is required.
• Language Qualifications: Good verbal and writing skills in English are mandatory.

Technical Skills:

• Firewalls configuration and maintenance.
• Proven experience in Linux and Windows Operating Systems.
• Hands-on experience in Servers (Dell or HPE) and storages.
• Knowledge in Virtualization (VMware)
• Experience in backup solutions such as Commvault.
• Ability to design topology and provide consultancy for corporate customers.
• Billing System Setup, architecture and maintenance knowledge is a plus
• Support applications in both Windows and Linux Environment.

General Skills:

• Interpersonal relationship.
• Maintain a good communication and interaction with customers and colleagues.
• Team leadership (or team player).
• Communications skills, both verbal and written.

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Job Brief

• We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team.
• The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
• The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings and proposeimprovements.

Requirements

• B.Sc / BA in Business Administration or relevant field; certification in sales or marketing will bean asset.
• Great educational background, preferably in the fields of computer science or engineering for technical project managers
• Proven working experience as a project administratorin the information technology sector.
• Solid technical background, with understanding or hands-on experience in software development and web technologies.
• Excellent internal communication skills.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Excellent verbal and written communication skills.
• A team player with high level of dedication.

Salary
Very Attractive

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Job Summary & Purpose

• Account manager responsibilities include developing long-term relationships with a portfolio of clients.
• Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Manage and develop client accounts to initiate and maintain favorable relationship with clients.

Responsibilities

• Be the primary point of contact and build long-term relationships with customers.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Liaise between the customer and internal teams.
• Build and maintain strong, long-lasting client relationships.
• Cross selling and Upselling to increasing revenues
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement.
• Assist with challenging client requests or issue escalations as needed.
• Daily Proactive Routine Calls for Customer Survey.
• Retention and Win-back

Requirements

• BA/BS degree in Business Administration, Sales or relevant field
• A minimum of 3 years cognate experience in similar role
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Excellent listening, negotiation and presentation abilities
• Ability to prioritize and multitask
• High level of accuracy and attention to detail
• Ability to have difficult conversations
• Strong verbal and written communication skills.