Latest Jobs at eMedicStore

Job Overview:

• The Supply Chain Pharmacy Assistant, working closely with the Lead Supply Chain Pharmacist, plays a pivotal role in facilitating and optimizing the procurement process.
• They will leverage their knowledge in procurement and data analytics to ensure a smooth supply chain operation while delivering exceptional service to both internal and external stakeholders.

Responsibilities and Duties:

• Support the Lead Supply Chain Pharmacist in procurement and order fulfillment tasks.
• Oversee the entire invoice order fulfillment process, ensuring accuracy and efficiency.
• Collaborate with vendors and suppliers to optimize procurement processes.
• Analyze supply chain data to pinpoint trends, inefficiencies, and improvement areas.
• Ensure timely and accurate processing of orders to meet delivery expectations.
• Engage with finance teams to confirm accurate billing and streamline payment processes.
• Generate and review reports on procurement activities and performance metrics.
• Participate in discussions with IT teams to harness data analytics for decision-making.
• Ensure compliance with industry and company standards throughout the order fulfillment process.
• Provide insights for inventory optimization and demand forecasting based on order trends.
• Build robust relationships with suppliers to ensure quality and reliability.
• Proactively identify and address any potential bottlenecks or disruptions in the supply chain.
• Regularly audit data sources to ensure data accuracy and integrity.
• Assist the Lead Supply Chain Pharmacist in negotiations with suppliers to secure optimal terms.
• Propose and implement process improvements within the order fulfillment chain.
• Liaise with internal departments to align on procurement needs and priorities.
• Continuously monitor order turnaround times and devise strategies for enhancement.
• Engage in training sessions for continuous professional development.
• Collaborate on projects aimed at refining and innovating the procurement process.
• Ensure that the decision-making process in procurement is data-driven and efficient.

Qualifications and Skills:

• Bachelor’s degree in Pharmacy, Business, or any related field.
• Proficiency in data analytics tools and software.
• Demonstrable experience with order fulfillment processes.
• Demonstrated expertise in procurement processes
• Excellent communication and interpersonal skills.
• Proficiency in data analytics tools and software.
• Strong organizational and multitasking abilities.
• Basic understanding of regulatory compliance in the pharma industry.
• Familiarity with CRM systems and practices.
• Familiarity with ERP and order management systems.

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Job Overview

• The Sales associate (Digital Healthcare) - is a key part of our sales team, contributing to our online pharmacy's growth by assisting in sales operations and providing excellent customer service.
• This role provides an exciting opportunity to gain hands-on experience in e-pharmacy sales while honing pharmaceutical knowledge and customer service skills.

Responsibilities and Duties

• Assist the Sales Pharmacist in managing the online sales operations.
• Support customers in their purchase journey, providing guidance and answering queries.
• Maintain knowledge of the available pharmaceutical products.
• Help manage product listings and inventory in the online platform.
• Work closely with the Procurement Pharmacist to stay updated on product availability.
• Ensure the accurate processing of customer orders.
• Assist in handling customer complaints and returns.
• Contribute to sales strategies and promotional campaigns.
• Maintain high standards of customer service at all times.
• Stay updated on relevant pharmaceutical laws and e-commerce regulations.
• Assist in creating educational content for the website.
• Contribute to the preparation of sales reports.
• Help track and achieve sales targets.
• Ensure accurate recording of customer information and sales transactions.
• Collaborate with the marketing team to drive traffic and sales.
• Assist in conducting customer satisfaction surveys.
• Include the keyword jamboree in the application's comment as a pre-application test to demonstrate your thorough reading of this job description.
• Participate in regular team meetings and training sessions.
• Follow company policies and procedures in all operations.
• Maintain confidentiality of sensitive customer information.
• Keep abreast of new pharmaceutical products and trends in the e-pharmacy industry.

Qualifications and Skills

• Bachelor's degree in Pharmacy, MBBS or any other Health/Life Sciences Related Field
• Have completed NYSC Program
• Fully registered pharmacists are also welcome to apply
• Strong understanding of pharmaceutical products and care services.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced, digital environment.
• Good organization and multitasking abilities.
• Basic knowledge of e-commerce and online sales.
• Proficiency in using computer systems and software.