Job Openings at Lafarge Cement

JOB SUMMARY

The job objective is to support the Country Logistics Safety Manager and the Head of Logistics North in the planning, implementation and auditing of the Lafarge road safety programs and improvement initiatives. This includes training and development of transporters and truck drivers, developing, reviewing and enforcement of Lafarge minimum vehicle specifications with VIOs, annual risk analysis and reviews of major business routes, ensure Journey planning by transporters, bi-weekly road patrols, optimal utilization of IVMS device through weekly review of drivers performance data (scorecard) and implementation of Lafarge consequence management, lead accident investigation and cascade learning points to employees and contractors, plan and lead Lafarge transporters annual audits.

MAIN RESPONSIBILITIES

• Monitor driver’s performance and enforce consequence management. 
• Drive a road safety initiative that helps the region to deliver on safety KPI.
• Maintains the driver’s data base.
• Track and ensure drivers trainers (Aegide) certification validity timelines for on-time re-training.
• Enforce with transporters, the minimum specifications for trucks before operations.
• Plan and collaborate with government safety agencies (FRSC, TRACE etc.) and Lafarge transporters toconduct bi-annual Route Hazard Mapping along major business route in the country and other significantly risky routes reported by transporters
• Supervise and enforce safe work procedures with the Road Safety Officers on-sites; Lafarge safety induction, access control, energy isolation, PPEs usage, zero alcohol consumption, passengers policy, seat-belt usage, parking and speed requirements etc.
• Conduct weekly review with logistics safety service providers/vendors (Drivers trainers and IVMS Providers)to improve leading KPIs to reduce violations and RTAs. 
• Review transporters safety performance with regional logistics team against set targets.
• Lead monthly safety meetings with transporters to review critical HS KPIs and agree actions to improve the health and safety culture at Lafarge and at customers locations.
• Collaborate with transporters to conduct focused bi-weekly road patrols on major LAP vehicle traffic routes, violation routes and accident prone routes.
• Lead accident and investigation proceedings in the event of an incident or accident.
• Conduct visits to key customers locations to monitor and measure drivers compliance with customers expectations, while strengthening business relations.
• Conduct safety pre-qualification assessment for prospective transporters.
• Plan and implement the annual Lafarge 5 Pillar Safety Audit for transporters to achieve the minimum 3 stars rating across all transporters.
• Organize periodic road safety awareness programs with stakeholders - motorbike riders, schools, markets, 3rd party commercial drivers etc. with risk potentials to Lafarge operations.

PROFILE REQUIRED

Level of Education/Qualifications normally required:

• Bachelor's degree

Specific Work experience:

• Road Transport Safety Management
• H&S Management
• Driver and Fleet Management
• Customer Service Management
• Risk Management

Technical / Functional Skills:

• Risk Identification, Analysis and Controls
• Root Cause Analysis
• Data Analysis, Interpretation and Management
• Problem Solving
• Training

Behavioral Competence:

• Ability to deliver results
• A solid constructive challenger with effective communication skills
• A strong personality with sound collaborative and interpersonal skills

Leadership and Managerial Abilities:

• A good level of self-awareness; able to evaluate his/her performance and to modify the behavior to suit the circumstances in order to create a better impact
• Excellent change management skills and time management; from technical change to behavioral change, from ideas to action planning and implementation
• A strong process orientation and structured thinking
• People facilitating and coaching skills

go to method of application »

About the Job

Role holder is responsible for; 

• Developing an in-depth knowledge of core products via successful completion of required sales training program, and utilize this knowledge to successfully lead Sales Support operations.
• Analyse performance metrics data and leverage it to effectively coach and develop the Sales Support team
• Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
• Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
• Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals.
• Work closely with Sales Managers and the Pricing Analysts to address contract issues or concerns and to ensure timeliness of contract review.
• Approve expenses and manage profitability reporting as it relates to field metrics.
• Identify opportunities and weaknesses within outlets and makes proposals to create value and increase operational efficiency.
• Continuously research and remain knowledgeable of industry trends and competition.
• Complete sales forecasts and sales activity reports and presentations in a timely manner

What You'll be Doing

Build direct relationship with Channel Partner and monitor operational excellence

• Ensure Channel Partner compliance with LafargeHolcim (LH) requirements (e.g. making sure that CP exclusively sells LH cement)
• Record CP performance against pre-determined KPIs (LH truck CICO <6 hours, CP dispatches orders in <1 day etc.)
• Daily alignment with CP on orders to be dispatched and drafted route plans
• Address CP concerns or complaints and document issues for further resolution
• Coach external field sales team lead on effectively managing the external field sales force
• Conducts trainings on 5 Steps of Call
  • Effective Sales Presentation
  • Identifying opportunities
  • Stock taking etc.

Manage collection and integration of data

• Perform daily CP account reconciliation and data control
• Supervise data quality of aggregated order information in LH ordering tool
• Authorize addition of new outlets/deletion of closed outlets in the LH ordering tool
• Check stock in CP warehouse and record daily updated with LH ordering tool
• Responsible for the creation and maintenance of healthy P&L account for Channel Partner

Organize and track weekly activities of external Field Sales force

• Announce any trade promos, new products, etc.
• Supervise sales leaderboard and KPI tracking
• Supervise hiring of new Field Sales Agents
• Lead sales excellence trainings and create quarterly job reviews for Field Agents and Team Lead

Who you'll work with

Indirect People Relationship

• Weekly meetings with Field Sales team to track performance
• Weekly check in with Zonal Sales Manager to highlight urgent issues and receive any key announcements
  • Prepare and present weekly CP performance update
  • Align on objectives/strategies to drive CP performance KPI Responsibility - Responsible for Inventory Management/ Sales KPIs
• KPI Responsibility
  • Responsible for Inventory Management/ Sales KPIs

What we are looking for

Critical Knowledge

• Strong interpersonal skills and an ability to build rapport with customers.
• Previous operations experience and an organized approach to work.
• Hardworking with a strong work ethic.

Critical Experience

• Previous experience working in Sales and Stock management
• Team Leadership
• Creating or managing P&L Accounts

Functional Competencies

• Must be a good team player, must be innovative and proactive
• Must be customer service oriented
• Target driven and proactive
• Technology savvy
• Good people skill with ability to communicate effectively
• Excellent Communication Skills

Leadership Competencies and Behaviors

Vision and Purpose 

• Constantly ensure stickiness with Customers
• Know the business and its trends
• Creative

Leading People

• Communicate clearly and effectively
• Mobilize people
• Inspire commitment

Driving For Results

• Strong Business Foresight
• Autonomous and Accountable for his/her actions
• Result Oriented
• Leading Change 
• Build trust and get people’s buy-in
• Challenge and be open to be challenged
• Motivate

Critical Success Factors and Compliance with the Group Rules

• Strong communication skills
• In depth understanding of sales and marketing principles
• Experienced user of sales ordering tools
• Proven Retail Sales experience

Organizational Structure

• Directly reports to Customer Relationship Manager

go to method of application »

About the Job

The Zonal Sales Manager is responsible for the implementation of Route to Market strategy and execution of Trade marketing activities in the assigned territories. Ultimately, the role holder is expected to maintain strong relationships with customers so as to boost the brand and profit in the long-run.

What You'll be Doing

• Responsible for the implementation of Route to Market strategy and the execution of Trade marketing activities in the assigned territories
• Responsible for the overall management of distributors and the retail trade
• Manage and improve the distribution channels of the existing go to market plan in addition to championing any identified improvements.
• Responsible for managing and leading the Sales Operations Partners and the 3rd party Sales team to deliver the territory objectives as detailed by the sales leadership team.
• Drives his team for market development to grow LAP share of market and value
• Responsible for the demand planning and forecast accuracy for his territory
• Responsible for the review and approval of the bottom-up sales plan in alignment with the top-down volume strategy.
• Should aim at satisfying the demand of general purpose distribution and redistribution in trade.
• Build relationships in the channels through planned regular field visits and problem solving, thus maintaining brand and customer loyalty.
• Ensure that the ROI of the channels remain attractive for sustained patronage.
• Responsible for target volume achievement, pricing and margin management. He would be required to track prices and volumes, in the light of strong competitive activities.
• Assign monthly, quarterly and yearly customer visit targets to his team, run the visit tracker reports on SFDC to monitor performance and carry out the coaching visit with his team members.
• Recommend offers to customers with focus on margin and bottom line objectives
• Responsible for the profitability of his customers to ensure business sustainability and succession planning
• Leads his team to develop and track the customers Business plan
• Ensure regular customer engagement by field sales staff with a view to meeting and surpassing customer expectations.
• Influence customer buying decision through regular engagements and customer forums, which will allow for information flow.
• Grow the LH share of customers wallet based on target market ambitions as specified by the Sales leadership for various markets. eg core market ambitions.
• Carry out regular retail mapping as may be agreed by the Country Sales Director to align and realign territories for efficient customer coverage and management.
• Make inputs into the development of customer loyalty programs that will be sustainable at the various channel levels
• Responsible for market intelligence gathering and prompt reporting
• Ensure the standards for quality, customers’ service and safety are met.
• Responsible for improved affinity and sustained partnership between LAP and dealers, ensuring retail endorsement for our products, thus “turning them to Brand ambassadors”
• To engage dealers/retailers in order to build strong brand image and gain their support in terms of improved product availability & visibility.
• Coordination of Sales and operations activities to achieve world class execution at retail
• Drive process adherence in the use of the CRM tools and ERP within his team.
• Drives team compliance with all business processes and policies
• Responsible for the safety of the company’s assets within his territory
• Responsible for the implementation of HSE actions in his territory
• Develop expertise and insight in the dynamics of market across territories, with focus on competition, end-user, and customer knowledge in order to develop market insight
• Provides leadership and direction for his team, while driving their motivation and morale
• He is responsible for the performance and development of his team through regular coaching, feedback and exposure to senior sales leadership

Who you'll work with

Indirect People Relationship

• All members of the Commercial Team
• Logistics
• Industrial teams
• Legal
• HSE
• Finance

What we are looking for

Education & Experience 

• Bachelor's Degree in a relevant course
• Minimum 8 years of commercial working experience, 6 of which is in Sales / Marketing supervisory position

Functional Competencies

• In-depth understanding of trends, challenges, opportunities, regulations and legislations relating to the cement manufacturing industry.
• Sound knowledge of LAP’s product and service offerings.
• Very good understanding of sales planning, modelling and business performance analysis.
• Very good understanding of micro and macroeconomic environment, relevant indices, trends and their impact on LAP’s business.
• Very good knowledge of retail/ distributor management and development
• Sound financial acumen with ability to perform financial analysis of customers and territory
• Excellent communication, presentation and facilitation skills.
• Very good analytical and problem solving skills.

Vision & Purpose

• Constantly ensure stickiness with Customers
• Know the business and its trends
• Creative/innovative

Leading People

• Communicate clearly and effectively
• Inspire and Motivate
• Develop self & team
• Teamwork and Leadership skills

Driving for Results

• Strong Business Foresight
• Autonomous and Accountable for his/her actions
• Result Oriented
• Self starter
• Strong negotiation and influencing skills
• Hardworking and highly disciplined with a strong work ethic.

Leading Change

• Build trust and get people’s buy-in
• High integrity
• Challenge and be open to be challenged
• Strategic thinking

go to method of application »

About the Job

Ensure coordination of all depot activities to ensure that goods are received and despatched according to company procedures.

What You'll be Doing

• Health, Safety & Security
  • Ensure compliance with LAP Workplace Heath, Safety and Environnement polices, procedures and other regulatory requirements
  • Drive LafargeHolcim Health & safety standards within the depot and for secondary transportation activities
  • Responsible for Security of the entire depot facility, people and products.
  • Reporting of Unsafe Acts and Unsafe Conditions and at Risk behaviour on icare.
  • Conducts contingency plans for managing  incidents or accidents on site
  • Lead recovery actions for incidents or accidents.
  • Review traffic movement plans for the depot.
  • Ensure trucks/Equipment safety check and compliance at the depot and escalate safety gaps for closure.
  • Manage and ensure correct and continuos use of PPE within the depot premises.
  • Work with Country depot safety manager to drive zero road traffic accident for secondary redistribution trucks from the depot
•  Stock Management & Control
  • Coordinate all depot activities to ensure that goods are received and despatched according to company procedures.
  • Ensure that the principle of FIFO is adhered to for direct delivery dispatch from the depot
  • Ensure safe stock stacking (15bags max height) to prevent damages or loss 
  • Ensure physical stocks correspond with the book stocks balance all the time
  • Manage defective deliveries in line with standard procedure to ensure proper accountability
  • Managing stock levels to ensure stock availabity of the right product type at all time.
  • Ensure stock is properly stored in non leaking areas and properly covered where required
  • Maintain monthly stock count and inventory record accuracy at >99.5% target 
• Depot Administration
  • Owns and delivers all depot KPIs in line with target
  • In charge of people management as well as facility maintenance and overall depot Security
  • Ensure that all depot’s operation documents are safely kept
  • Coordinate the activities of the depot’s loaders, off loaders and drivers
  • Oversee the maintenance of depot facilities.
  • Prepare ageing analysis of depot Cement Stock to prevent revenue loss on account of aged.
  • Ownership of secondary redistribution trucks, including efficiency
• Sales Drive & Competitive Intelligence
  • Deliver daily dispatch target including resolving barriers to meet target 
  • 100% Utilization of log on and HODIM for dispatch 
  • Liaise with Customer service and sales managers on availability of order in the pool to meet dispatch targets
  • Collaborate with the transport manager and planning managers on the right stock level at the right time arriving to his depot
  • Drive >95% on time delivery of orders to Customer location 
  • Report information on marketing and pricing activities of competitors around the depot 
  • Maintain a portfolio of customers 
  • Build relationships with the distributors, retailers and prospects (using the guidelines of the company) 
  • Product Receipt 
  • Plans the receipt of primary trucks and products into the depot
  • Coordinates offloading, transloading and redirect in line with standard procedure
  • Utilize the log on mobile 100% for all receipt 
  • Drive CICO at depot to less than 6 hours average
• Cost and Control
  • Delivers reduction in all depot related cost
  • Delivers less than 6 hour depot turnaroud 
  • Drives 100% adherence to business continuity plan standard procedure
  • Safeguard company’s assets through driving the right controls
• Reporting
  • Structured information and report shared regularly as per direction
  • Daily, Weekly and Monthly report and reconciliation in line with standard

What we are looking for

Knowledge & Experience

• Knowledge of manufacturing industry
• At least 5 years experience in manufacturing, supply chain or logistics preferably a people manager 
• BSC/HND Holder in any discipline 
• Knowledge of warehousing and supply chain/ logistics core processes
• Customer service 
• Good knowledge of SAP and IT systems and applications
• Knowledge of basic finance fundamentals
• Good supervisory and people management skills
• Organizing and planning skills
• Analytical and problem solving skills
• Good communication skills
• Strong interpersonal skills 
• Leadership and ownership drive  
• Experience of managing teams and external stakeholders

Who you'll work with

• Internal Relationships  
  • Depot Supervisor/Assistant
  • Safety officer
  • Forklift driver
  • Other depot staffs
• External Relationships
  • Drivers / Transporters
  • End Users
  • Distributors
  • Transport managers/Planning managers/Customer service
  • Sales Managers

Financial

• Each Depot manager will be responsible for streamlining the operational cost of the depot, and fixed Imprest to be reconciled monthly
• Infrastructure
• The position will be provided with adequate means of communications and a PC.
• Standardised tools and templates for recording, analysing and reporting information

Organizational Structure

• Reports to the Regional Depot & Key Account Logistics Manager

What we are looking for

Profile Required 

• Knowledge of manufacturing industry
• At least 5 years experience in manufacturing, supply chain or logistics preferably a people manager
• Knowledge of warehousing and supply chain/ logistics core processes
• Customer service
• Good knowledge of SAP and IT systems and applications
• Knowledge of basic finance fundamentals
• Good supervisory and people management skills
• Organizing and planning skills
• Analytical and problem solving skills
• Good communication skills
• Strong interpersonal skills
• Leadership and ownership drive
• Experience of managing teams and external stakeholders