Latest Vacancies at IO Furniture Limited

Core Working Relationships

• Management Team
• Finance Team
• Design & Technical Team
• Customer Service Team
• Production & Installation Teams
• Logistics/Procurement Team

Task Complexities

• Oversee the day-to-day efficient and optimal management of the Operational arm of the organization.
• Supervise, direct and manage the Operations team- Production, Upholstery, Spraying, Procurement, Delivery and Installation.
• Monitor the progress of procurement, production, delivery and logistics and installation, confirming that they stay on schedule and within budget.
• Supervise procurement processes of ordering and purchasing of materials, ensuring that inventory levels are maintained.
• Work with Production Supervisors to analyze job orders and schedule installations upon completion of production, ensuring cost-effective, high quality and timely delivery of products.
• Estimating, negotiating and agreeing on budgets and timelines with Production staff and Installation teams.
• Plan and organize production operations and installation schedules, in order of approved priority list.
• Onboard new installers and negotiate installation fees in line with allocated budget.
• Visit project and/or clients’ sites, monitoring progress of installations and correction or rectification of snag, where necessary
• Determine quality control standards and ensure that items received and final products meet quality standards and customer specifications.
• Recommend changes in workflow and operations to maximize operational efficiency.
• Identify, investigate, evaluate, analyze and resolve issues arising from or relating to operational matters.
• Establish workflow policies that enhance speed and efficiency without compromising product quality
• Give regular reports to Management and other stakeholder on status of operational matters.

Education & Experience

• B.Sc in Engineering, Architecture, Wood Technology or other related field
• 8-10 year’s previous work experience in a similar role within a furniture manufacturing company

Key Job Attributes:
Generic:

• Leadership and motivational ability
• Delegation
• Oral and written communication skills
• Strong negotiation and mediation skills
• Problem-solving, creativity
• Time management and organizational skills
• Ability to be proactive and deliver results
• Integrity/Discipline
• Excellent interpersonal skills.

Technical:

• Sound knowledge of Furniture manufacturing operations processes
• Knowledge of a range of engineering functions and procedures
• Prove knowledge of Project Management
• Excellent Reporting skills
• Proficiency in the use of MS Word, Excel, PowerPoint and AutoCAD
• Interpretation of designs and drawings.

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Key Summary of the Job

• Coordinate and handle all aspects of project execution.
• Manage and oversee communication with clients, pre and post project execution.
• Oversee all aspects of furniture delivery and installation from start to finish.
• Coordinate the activities of the Installation team on site.
• Liaise with all internal teams and ensure that all technical requirements are incorporated in the project design and installation documentations.

Core Working Relationships:

• Technical Team
• Production Team
• Installation Team
• Logistics/Procurement Team
• Interior Design Team
• Customer Service Team

Task Complexities:

• Prepare detailed program of works for all projects and ensure timelines are strictly adhered to.
• Oversee all aspects of project implementation and client communication.
• Carry out site inspection to determine site readiness.
• Attend site meetings and act as point of contact for clients for all project communication during execution process.
• Work with Interior Designers and Technical department to meet Clients’ requirements
• Schedule pre-installation meetings and post-installation walkthrough with the installers, Interior Designers and Technical team.
• Plan and supervise product delivery and installation, including performance of work,
• Provide timely and formal written communication throughout projects execution period and disseminate all critical information to all project stakeholders
• Conduct quality inspection of work done on site by the installation team, identify and resolve snags within the specified timelines as per policy.
• Maintain detailed project documentation of key project decisions as per clients /project requests and revisions.
• Provide weekly project status update during operational meetings.

Education & Experience

• First Degree in Science or Social Sciences
• Experience with ERP systems
• Minimum of 5 years’ previous experience as a customer relationship/ project manager (previous work experience within the furniture manufacturing industry is an added advantage).

Required Skills:

• Excellent customer relationship and project management skills
• Ability to analyze, plan, schedule and implement project installation
• Analytical and quantitative decision-making skill
• Oral and written communication skills
• Problem-solving & creativity
• Integrity/Discipline
• Excellent interpersonal skills
• Strong negotiation skills.