Latest Jobs at Flutterwave

The Role:  

As a Senior Associate, Switching Operations, your primary responsibility is to ensure that all transactions through our different products get to their destination through the best available route, selecting from the variety of providers available. Simply put, when our customers initiate payments, we ensure the transaction gets to the provider and update the provide response on our system. Also ensure our systems are up, to always serve this purpose.

Responsibilities include but are not limited to:

• Support Payout/Funds transfer processing in a timely manner.
• Monitor transactions and ensure all rails are functioning optimally.
• Monitors transactions and for signs of fraudulent activity, promptly escalates potential issues to fraud team for investigation and resolution.
• Collaborate with cross functional teams to resolve customer related issues.
• Handles escalations to the team lead or relevant stakeholders and ensures resolution in line with relevant SLA.
• Working with the CX and TAM team in investigating and resolving complaints relating to payout through assigned resolution channels.
• Assists with process improvement tasks such as creating processes, tracking progress and updating stakeholders.
• Transaction Reconciliation.
• Proactively think of strategic methods to improve process.

Process Improvement

• Work with all sub-teams to identify various touchpoints and design processes to optimize same
• Continuous evaluation of current processes vis-à-vis best industry practices
• Any other duties assigned

Competency and Skill Requirements:

• Minimum 4 years of relevant experience 
• Bachelor's degree in any field .
• Understanding of the payment industry.
• Open-Mindedness and Result Oriented
• Ability to work with Microsoft suite (e.g. Excel)
• Proficiency in SQL
• Ability to work in a cross-functional team.
• Excellent interpersonal, presentation skills and communication skills.
• Strong leadership, analytical and problem-solving skills
• Ability to identify errors.
• Ability to manage multiple priorities and meet set deadlines.
• Work goal-oriented based on minimum supervision
• High sense of responsibility, accountability, integrity, and ethical standards

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The Role:

We are seeking a highly skilled and motivated Senior Associate to join our Treasury Assurance team at Flutterwave. As a Senior Associate, you will play a crucial role in ensuring the accuracy, efficiency, and compliance of our treasury operations. The ideal candidate will have a strong background in treasury management, risk assessment, and financial analysis.

Responsibilities include but are not limited to;

Treasury Operations Oversight:

• Manage day-to-day treasury operations, including cash management, liquidity forecasting, and fund disbursement processes.
• Implement and maintain treasury policies and procedures to ensure compliance with internal controls and regulatory requirements.

Financial Analysis:

• Conduct thorough financial analysis to identify potential risks and opportunities in treasury activities.
• Develop and maintain financial models to support decision-making processes related to liquidity management and investment strategies.

Risk Management:

• Identify, assess, and mitigate risks associated with treasury operations.
• Monitor market trends and provide recommendations to optimize the company's risk exposure.

Compliance and Reporting:

• Ensure compliance with local and international regulations related to treasury operations.
• Prepare accurate and timely reports for internal and external stakeholders.

Collaboration:

• Collaborate with cross-functional teams, including finance, accounting, and legal, to ensure alignment of treasury activities with overall business objectives.
• Build strong relationships with financial institutions and other partners.

Required competency and skillset to be a waver;

• Bachelor's degree in Finance, Accounting, or a related field
• Master's degree or professional certifications (e.g., CTP, CFA) is a plus
• Minimum 4 years of experience in treasury management, financial analysis, or a related field.
• Strong understanding of financial markets, risk management, and compliance requirements.
• Experience & understanding of international payments, banking systems, Crypto and Defi workflow platforms
• Good understanding of the foreign exchange operations and local regulations
• Advanced proficiency in Excel
• Experience or familiarity with all or some of Emerging Markets, FX, and remittances a plus
• Proficiency in financial modeling and analysis tools
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment