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  • Posted: Apr 8, 2024
    Deadline: Not specified
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    Flour Mills of Nigeria Plc was incorporated in September 1960 as a private limited liability company, and commenced operations in 1962 with an installed capacity of 600 metric tons per day. The Company was converted to a public limited liability company in 1978, and its shares were subsequently listed on The Nigerian Stock Exchange. In its 54 year history...
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    Customer Service Officer - Golden Fertilizer

    PURPOSE OF THE JOB

    Responsible for handling inquiries, addressing complaints, and ensuring customer satisfaction. Acting as the main point of contact for customers, collaborating with the sales team and internal stakeholders to meet customer needs, and maintaining precise data reporting.

     

    THE JOB

    • Report formatting and presenting of memoranda documentation of sales performance in the various channels as may be required periodically.
    • Collate and summarize area/territory sales support reports for sales management.
    • Oversee the management and administration of customer complaints on quality/trade term-related matters including communication and inter-departmental interface.
    • Management – collation and update – of customer database.
    • Provide the essential EDP/IT resource link between the Head office& field sales team.
    • Provide periodic sales performance summary/ report, as may be required.
    •  Efficiently process customer orders, ensuring accuracy and timely fulfillment.
    • Collaborate with the sales team to address any order-related inquiries or issues.

     

    THE PERSON MUST

    • Have an excellent verbal and written communication skill.
    • Must be experienced in customer service, sales support, or operations
    • Strong organizational and multitasking abilities.
    • Proficiency in using Axapta, MS Dynamics 365 & CRM systems and other sales-related software.
    • Analytical mindset with the ability to derive insights from data.

    QUALIFICATION

    • First Degree in a relevant discipline.
    • Intermediate/Advanced Excel skills will be an added advantage.

    EXPERIENCE

    • 2 years of cognate experience in FMCG

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    Mechanical Fitter - Golden Fertilizer

    PURPOSE OF THE JOB

    To prepare, plan, and carry out the preventive and corrective maintenance schedule for optimal performance of mechanical machines in fertilizer plants.

     

    THE JOB

    • Diagnose and repair mechanical and pneumatics malfunctions to keep the machines running efficiently.
    • Carry out why-why analysis on repeated problems and troubleshoot problems to aid effective maintenance.
    • Calibrate packing machines to achieve the required productive level.
    • Carry out maintenance strictly with the use of machine drawing and checklist.
    • Report the general condition of equipment and recommend replacement when necessary to the supervisor.
    • Keep proper record of time taken for job completion, and spare parts replaced, and report observations made for future planning.

     

    THE PERSON MUST

    • Have effective communication and collaboration skills.
    • Good knowledge of mechanical engineering designs, installations, maintenance, and repairs.
    • Great organizational and time management abilities.
    • Have good mechanical aptitude.

    QUALIFICATION

    • O’ Level WAEC/NECO/NABTEB/Trade Test.
    • OND Certificate in Science will be an added advantage.

    EXPERIENCE

    • 2 years cognate experience.

    go to method of application »

    HSE Officer - Golden Fertilizer

    PURPOSE OF THE JOB

    To further FMN’s commitment to improving Health, Safety and Environment (HSE) performance by implementing health safety and environment objectives and compliance with local regulatory requirements, to prevent injury and maintain a safe working environment at the Enugu Fertilizer Blending Plant

     

    THE JOB

    • To design, implement and communicate the HSE management system to meet OHSAS ISO 45001: 2018 requirements and ISO 14001:2015 requirements.
    • To prioritize and provide advice promptly on OHSAS 18001 standards.
    • To advise on HSE trends and indicators.
    • Develop programs and plans to achieve OHS objectives.
    • To develop, implement, execute, and manage strategies to prevent workplace injuries, and environmental incidences and achieve the annual target set by management for HSE performance.
    • To supervise the plant’s Health, Safety and Environment program. Facilitate internal audits of the safety management systems.
    • To promote HSE practice to ensure staff compliance with health, environmental, and safety rules and regulations.
    • To review all safety rules regularly and, where necessary, recommend suitable changes.

     

    THE PERSON MUST

    • Have an excellent verbal and written communication skill.
    • Be able to pay attention to details.
    • Have strong analytical skills
    • Possess the ability to adapt to changing situations and prioritize tasks.

    QUALIFICATION

    • B.Sc./ HND in Engineering, Environmental Sciences or related course.
    • Occupational Health & Safety qualification (HSE level 3) is an added advantage.
    • NEBOSH Certificate, Membership of the Institute of Safety Professionals of Nigeria ISPON will be a plus.

    EXPERIENCE

    • 3 years of cognate experience in FMCG

    Method of Application

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