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  • Posted: Mar 8, 2024
    Deadline: Mar 15, 2024
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    Royal hospital was established in 1973, it is one of the first ever private hospitals in Enugu state and has a rich history of care to many residents of the Eastern Nigeria and beyond. It is situated in the prestigious G.R.A at the heart of Enugu on a hill overlooking the state secretariat, close to the Banking and business zones of Enugu city. Founder...
    Read more about this company

     

    Receptionist / Front Desk Officer

    Responsibilities and Attributes

    • Assisting with administrative tasks
    • Receives the guest and answers questions in person by telephone
    • Provide client support services in accurate and timely fashion.
    • Maintain high level of professionalism and competence in every client interaction.
    • Build positive and productive relationships with clients.
    • Make frequent client calls and visits to strengthen client relationships.
    • Analyze and resolve service issues promptly.
    • Inform management about complex client issues and resolutions.
    • Maintain client focused working environment for team.
    • Work in compliance with company policies and procedures.
    • Identify and develop new business opportunities with client contacts.
    • Responds to inquiries and refers when necessary to the appropriate official or department.
    • Prepares outgoing mail, sorts and distributes incoming mails.
    • Utilize effective problem solving and time management skills in client service operations.
    • Assist in risk assessment and mitigation activities.
    • Develop process improvements to enhance service efficiency and effectiveness.

    Requirements
    Candidate must possess the following:

    • Minimum of OND/HND in any discipline.
    • Must be computer literate
    • Must be proficient in typing
    • Must have good communication and interpersonal skills
    • Previous experience in a Secretarial position is an added advantage.

    Remuneration
    Very attractive, highly competitive and negotiable.

    go to method of application »

    Chief Nursing Officer / Matron

    Responsibilities and Attributes

    • Ensure discipline in the nursing department.
    • Establish and coordinate good working relationship with other departments.
    • Promote and imbibe in all nursing staff, the need for accurate and complete documentation.
    • Recruitment, induction and training of nurses and monitor training and development of nursing staff.
    • Ensure adherence to the approved company-wide rota system and work plan.
    • Ensure hospital follows policies and regulatory requirements (federal, state and local laws) and enforce nursing practices conformity with standard Operating Procedures and quality standards.
    • Champions quality improvement project in the department.
    • Other Duties as assigned by the Chief Nursing Officer and Medical Director of the Facility.

    Key Result Areas / Performance Goals

    • Compliance with departmental on-boarding process and timeliness in completing nursing competency assessment
    • Number of quality/service improvement initiatives championed / participated in
    • Complete and accurate documentation
    • Oversee Nursing care plan implementation
    • Keep Nursing cost to a pre-defined percentage of revenue which is advised annually.
    • Oversight of a Nursing Specific Improvement plan.

    Requirements
    Candidate must possess the following:

    • Must be Registered Nurse / Registered Midwife / Bachelor’s Degree in General Nursing
    • Must have post basic nursing training
    • Leadership / Management training will be an added advantage
    • Must have a Certificate of Registration with the Nursing Council of Nigeria, with a valid practicing license.
    • Must have 8 years of clinical experience with 2 - 4 years in a team leadership role.
    • Age: Not more than 45 years.

    Core Competencies:

    • Strong organization and time management skills
    • Excellent ability to lead and develop people
    • Report writing, Communication and presentation skills
    • Emotional Intelligence
    • Support and supervisory skills Team Building and Leadership
    • Problem Solving, Quality Assurance Management, SOP Implementation
    • I-CARE attitude (Integrity, Compassion, Attentiveness, Respect, Excellence and Empathy)
    • Basic Life Support skills
    • Ability to handle stress and crisis situations.

    Remuneration
    Very attractive, highly competitive and negotiable.

    go to method of application »

    Nurse / Midwife (RN/RM)

    Responsibilities and Attributes

    • Provides direct and indirect care for assigned patients in various nursing units and per scheduled shift
    • Role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients across the healthcare continuum involving families
    • Managing patients with various medical cases
    • Perform patient assessment using appropriate, problem focused, and age-specific assessment techniques
    • Analyze the assessment data, derive nursing interventions, set priorities according to patients’ needs, formulate a plan of care, implement and evaluate the outcome
    • Document all relevant data in the medical record according to hospital standards
    • Treat patients and families with care and respect while maintaining patient privacy and confidentiality
    • Involve the patient, significant others, and health care providers in the plan of care when appropriate
    • Collaborate with other disciplines through multidisciplinary meetings and care conferences to facilitate patient care and operations
    • Initiate appropriate discharge plan
    • Recognize subtle cues to anticipate potential problems
    • Demonstrate required assessment and therapeutic skills
    • Implement and monitor infection control measures
    • Apply safety measures related to patient care
    • Operate all unit-required equipment safely
    • Ensure availability and maintenance of supplies and equipment needed for the unit and patient care
    • Administer medications, monitor desirable and undesirable effects and intervene appropriately
    • Ensure that patients are provided with appropriate nutrition
    • Manage patients with infectious diseases when applicable
    • Manage pediatric patients with infectious diseases when applicable
    • Strictly follow clinical guidelines and standard operating procedures set by the hospital management
    • Provide emotional support and measures to alleviate fear and anxiety
    • Assess patient and family readiness and identifying learning needs.

    Requirements
    Candidate must possess the following:

    • Must be registered with the Nursing and Midwifery Council of Nigeria as staff nurse (RN) / Midwife (RM),
    • Must have 2 - 4 years cognate clinical experience in direct patient care and a minimum of 12 months in a multiple bed hospital.
    • Age: Not more than 45 years.

    Remuneration
    Very attractive, highly competitive and negotiable.

    go to method of application »

    Hospital Administrator

    Responsibilities

    • Serve as a liaison among governing boards, medical staff, and department managers.
    • Organize, control, and coordinate services as per the hospital board regulations.
    • Perform all duties within HIPAA regulations.
    • Oversee the development and implementation of programs and policies for patient services, quality assurance, public relations, and department activities.
    • Evaluate personnel and prepare daily reports.
    • Assist with recruitment, consenting, screening, and enrolment of personnel.
    • Practice financial acumen in managing budgets.
    • Authorize admissions/treatment as per agreed protocols.
    • Ensure that stock levels are adequate and orders are made on time.

    Requirements
    Candidate must possess the following:

    • Bachelor’s Degree in Healthcare Administration or related profession
    • 2 years of experience at a healthcare facility in a hospital administrator role (essential).
    • Good knowledge of medical terminologies, & processes (highly advantageous).
    • Critical thinker with strong conceptual and problem-solving skills.
    • Great attention to detail with the ability to multi-task.
    • Superb organizational, administrative, and planning skills.
    • Ability to work under pressure and react effectively to emergency situations.
    • Ability to work independently and as part of a team.
    • Excellent documentation, communication, business presentation and people management skills.
    • Passionate about clinical excellence.
    • Must be computer literate and proficient in the use ofMicrosoft Office.
    • Preferably lives in Enugu or willing to relocate.

    Remuneration
    Very attractive, highly competitive and negotiable.

    Method of Application

    Interested and qualified candidates should send their Applications with a detailed Resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age, to: info@royalhospital.com using the Job Title as the subject of the mail.

    Note

    • Applicants must reside in Enugu.
    • Shortlisted candidates will be invited for interview.

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