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  • Posted: Jun 24, 2023
    Deadline: Jul 20, 2023
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    TradeDepot delivers an innovative route-to-market for the leading consumer goods producers in Africa
    Read more about this company

     

    Sales Operations Lead

    Who we want?

    • An experienced Sales Operations Lead has strong analytical skills, excellent communication skills, and the ability to work effectively with cross-functional teams who would be responsible for developing and implementing efficient sales processes, and collaborating with the Commercial head and other stakeholders to ensure that sales objectives are met.

    You will be responsible for:

    Policy and Process

    • Developing commercial policies and processes for leveraging sales growth
    • Conducting as-is and to-be in for departmental and interdepartmental processes (IDP) consultation with functional and cross functional concerned stakeholders
    • Alignment and documentation of policies and processes
    • Ensuring timely approvals on policies from concerned stakeholders
    • Communication of processes and policies
    • Periodic training on Process and Policies to field teams and other relevant stakeholders in growth operations.
    • Identifying gap in process implementation through optimum health check mechanism and flag areas of opportunities in collaboration with the functional and cross functional team
    • Recommend monthly or quarterly improvements or refinements as the case may be. 

    Operational Efficiency

    • Liaison between growth operations field team and other cross functions on optimizing process execution including supply chain, finance, admin, HR or customer service.
    • Identify gaps across the value chain and engage concerned departments regularly for effective and proactive execution including but not limited to product availability, logistics, product promotions or administrative execution
    • Develop efficient tracking of query management across the value chain

    Market Insights   

    • Facilitate field teams in any market insights activity through managing process and documentation in coordination with data analyst
    • Identification of potential market segments and channels in priority geographical areas
    • Developing frameworks for Market Intelligence on trade compliance and market insights relevant to competition, retail customers or any other market initiatives   

    Pricing and Promotions

    • Managing coordination, implementation and communication of price changes, any promotions
    • Facilitate in ensuring close tracking, gap identification and recommendations upon any initiative related to price, promotions or launches in close consultation with field team and other cross functional departments. 

    Trade Activation and Budgeting

    • Collaborating with HGO and SOM in coordination with the field leadership (Regional Manager or Field Leadership) on trade initiatives and respective budgets
    • Data insights on pre and post-promotions or activations to identify opportunity areas.

    Sales Forecast and Incentives

    • Ensure clear communication of sales forecast and periodic targets to the sales team as per SOP
    • Manage any queries amongst concerned stakeholders
    • Ensure swift communication of incentives calculation with the concerned stakeholders as per SOP

    People administrative Operations

    • Manage documentation and communication as per SOP on monthly operations related to Allowances,
    • Ensure any issues related to tools are swiftly addressed and resolved including laptops, mobiles or any other as applicable.
    • Ensure proper record of tools provided with the field team and operations department
    • Ensure updated record for field team and operations department at all times and reconcile monthly with cross functions  
    • Ensure new joiners toolkit is provided in-time through proactive coordination with concerned capability, HR and Admin department.

    Ideal Profile

    • 5+ years of experience in sales operations or sales management in an FMCG or distribution company
    • Excellent analytical and problem-solving skills
    • Clear understanding and experience of sales operations
    • Command on process optimization and gap identification
    • Experience in functional and cross functional collaboration
    • Ability to work on data, reporting and planning
    • Excellent communication and interpersonal skills
    • Strong proficiency in Microsoft Office, particularly Excel and PowerPoint
    • Knowledge of sales operations software and tools, such as CRM systems, sales forecasting tools, and sales analytics platforms

    go to method of application »

    Category Sales Lead - Beverages

    Who we want?

    • We are seeking a dynamic and results-driven Category Sales Lead specializing in beverages to join our organization.
    • As a Category Sales Lead, you will be responsible for driving sales and revenue growth within the drinks category by developing and executing strategic sales initiatives.
    • Your primary focus will be on building strong relationships with key clients, identifying new business opportunities, and delivering exceptional customer service.
    • The ideal candidate should have a deep understanding of the drinks industry, excellent sales skills, and a proven track record of achieving targets.

    Responsibilities:

    • Develop and implement a comprehensive sales strategy to drive revenue growth within the drinks category.
    • Identify and pursue new business opportunities, including prospecting and cold-calling potential clients.
    • Build and maintain strong relationships with key clients, including distributors, retailers, and hospitality establishments.
    • Understand customer needs and provide tailored solutions, effectively communicating the value proposition of our drinks products.
    • Collaborate with the marketing team to develop promotional campaigns and initiatives to increase brand awareness and drive sales.
    • Stay up to date with industry trends, market conditions, and competitor activities to identify new sales opportunities and maintain a competitive edge.
    • Monitor and analyze sales data, track progress against targets, and provide regular reports to management.
    • Conduct regular sales meetings, presentations, and product demonstrations to key clients and stakeholders.
    • Provide exceptional customer service and support, ensuring timely resolution of any customer issues or concerns.
    • Collaborate with internal teams, such as production, logistics, and finance, to ensure smooth order processing, timely delivery, and accurate invoicing.

    Qualifications:

    • Bachelor's degree in business, marketing, or a related field (preferred).
    • Proven experience in sales, business development, or account management within the drinks industry.
    • Deep knowledge of the soft drinks market, industry trends, and key players.
    • Strong negotiation, communication, and interpersonal skills.
    • Ability to build and maintain strong relationships with clients and internal stakeholders.
    • Self-motivated and target-driven with a proven track record of achieving sales goals.
    • Excellent analytical and problem-solving abilities.
    • Proficiency in using CRM software and Microsoft Office Suite.
    • Ability to work independently as well as collaboratively in a team environment.
    • Flexibility to travel as required for client meetings and industry events.

    What's on Offer?

    • Attractive Salary & Benefits
    • Strong opportunities to progress your career
    • Work alongside & learn from best in class talent

    go to method of application »

    Category Sales Lead - Personal Care

    Who we want?

    • We are seeking a motivated and experienced Category Sales Lead specializing in Personal Care products to join our dynamic sales team.
    • As a Category Sales Lead, you will be responsible for driving sales and revenue growth within the Personal Care category by developing and executing strategic sales initiatives.
    • Your primary focus will be on building strong relationships with key clients, identifying new business opportunities, and delivering exceptional customer service.
    • The ideal candidate should have a deep understanding of the Personal Care industry, excellent sales skills, and a proven track record of achieving targets.

    Responsibilities:

    • Develop and implement a comprehensive sales strategy to drive revenue growth within the Personal Care category.
    • Identify and pursue new business opportunities, including prospecting and cold-calling potential clients in the retail, e-commerce, and distribution sectors.
    • Build and maintain strong relationships with key clients, including retailers, beauty salons, spas, and online marketplaces.
    • Understand customer needs and provide tailored solutions, effectively communicating the value proposition of our Personal Care products.
    • Collaborate with the marketing team to develop promotional campaigns and initiatives to increase brand awareness and drive sales.
    • Stay up to date with industry trends, market conditions, and competitor activities to identify new sales opportunities and maintain a competitive edge.
    • Monitor and analyze sales data, track progress against targets, and provide regular reports to management.
    • Conduct regular sales meetings, presentations, and product demonstrations to key clients and stakeholders.
    • Provide exceptional customer service and support, ensuring timely resolution of any customer issues or concerns.

    Qualifications:

    • Bachelor's degree in business, marketing, or a related field (preferred).
    • Proven experience in sales, business development, or account management within the Personal Care industry.
    • Deep knowledge of the Personal Care market, including skincare, haircare, cosmetics, and hygiene products.
    • Strong negotiation, communication, and interpersonal skills.
    • Ability to build and maintain strong relationships with clients and internal stakeholders.
    • Self-motivated and target-driven with a proven track record of achieving sales goals.
    • Excellent analytical and problem-solving abilities.
    • Proficiency in using CRM software and Microsoft Office Suite.
    • Ability to work independently as well as collaboratively in a team environment.

    What's on Offer?

    • Attractive Salary & Benefits
    • Strong opportunities to progress your career
    • Work alongside & learn from best in class talent

    Method of Application

    Use the link(s) below to apply on company website.

     

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