Jobs at Tantalum Academy

Overview

• As the Chief Sales Officer at Tantalum Academy, you will be a strategic leader responsible for developing and executing sales strategies to drive revenue growth, market share, and customer satisfaction.
• This role requires a seasoned sales professional with a proven track record in building and leading high-performance sales teams. The CSO will work closely with cross-functional teams to align sales objectives with overall business goals and drive Tantalum Academy's position as a leader in gamified training solutions.

Responsibilities
Sales Strategy and Planning:

• Develop and implement comprehensive sales strategies to achieve revenue targets and market expansion.
• Conduct market research to identify opportunities and threats, informing strategic decision-making.

Team Leadership and Development:

• Build, lead, and mentor a high-performing sales team.
• Provide coaching, training, and professional development to enhance the skills and capabilities of the sales team.
• Foster a culture of accountability, collaboration, and continuous improvement.

Revenue Growth:

• Drive revenue growth by identifying and pursuing new business opportunities.
• Set ambitious yet achievable sales targets and motivate the team to exceed expectations.

Client Relationship Management:

• Cultivate and maintain key client relationships, ensuring a high level of satisfaction.
• Act as a strategic partner to clients, understanding their needs and aligning solutions with their business goals.

Collaboration with Marketing:

• Collaborate with the marketing team to align sales and marketing strategies.
• Provide input into marketing campaigns, lead generation efforts, and brand positioning.

Sales Operations and Process Optimization:

• Oversee and optimize sales processes to enhance efficiency and effectiveness.
• Implement and manage sales tools and technologies to support the sales team.

Performance Analytics and Reporting:

• Utilize analytics tools to measure sales performance, track KPIs, and generate reports.
• Provide regular updates to the executive team on sales achievements, challenges, and opportunities.

Contract Negotiations and Deal Closure:

• Lead contract negotiations with key clients, ensuring favorable terms for both parties.
• Personally handle high-profile deals and strategically important accounts.

Market and Competitor Analysis:

• Stay informed about industry trends, competitor activities, and market dynamics.
• Utilize insights to refine sales strategies and maintain a competitive edge.

Qualifications

• Bachelor's Degree in Business, Marketing, or a related field; MBA is a plus.
• Proven experience in senior sales leadership roles, with a track record of driving revenue growth.
• Deep understanding of the gamified training solutions industry.
• Exceptional leadership and team management skills.
• Strong strategic thinking, analytical, and problem-solving abilities.
• Excellent negotiation and contract management skills.
• Effective communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.

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Overview

• As an Account Manager at Tantalum Academy, you will play a key role in managing and nurturing client relationships to drive growth and ensure client satisfaction.
• You will be responsible for upselling and cross-selling our gamified learning solutions, demonstrating a deep understanding of our products and their alignment with client needs.
• This role involves working collaboratively with internal teams to deliver exceptional service and maximize revenue opportunities.

Responsibilities
Client Relationship Management:

• Build and maintain strong, long-lasting relationships with clients.
• Act as the main point of contact for clients, understanding their needs and ensuring a high level of customer satisfaction.
• Conduct regular check-ins and status updates to strengthen client relationships.

Upselling and Cross-Selling:

• Identify opportunities for upselling and cross-selling gamified learning solutions to existing clients.
• Collaborate with the sales and marketing teams to create customized proposals that address client needs and showcase additional value.

Product Knowledge:

• Develop a comprehensive understanding of Tantalum Academy's gamified learning solutions.
• Stay informed about industry trends, competitor offerings, and emerging technologies to effectively position our products in the market.

Needs Analysis:

• Conduct thorough needs assessments to understand clients' business goals and challenges.
• Work closely with clients to tailor solutions that address their specific requirements.

Contract Renewals and Negotiations:

• Manage contract renewals and negotiations to ensure continued client engagement.
• Collaborate with the legal and finance teams to finalize agreements.

Communication and Collaboration:

• Communicate effectively with internal teams, including content development, technology, and customer support, to address client needs.
• Collaborate with cross-functional teams to resolve any issues and ensure a seamless client experience.

Reporting and Analytics:

• Prepare and present regular reports on account status, sales performance, and revenue forecasts.
• Utilize analytics to identify trends and opportunities for account growth.

Customer Advocacy:

• Encourage satisfied clients to become advocates, providing testimonials and participating in case studies.
• Address and resolve any client concerns promptly and professionally.

Qualifications

• Bachelor's Degree in Business, Marketing, or a related field.
• Proven experience in account management, sales, or a related customer-facing role.
• Strong understanding of gamified learning solutions and the e-learning industry.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make data-driven decisions.
• Goal-oriented with a track record of meeting and exceeding sales targets.
• Strong negotiation and contract management skills.
• Team player with the ability to collaborate across departments.
• Highly organized and able to manage multiple client accounts simultaneously.